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Teleperformance Interview Questions, Process, and Tips for Experienced

Updated 8 Feb 2025

Top Teleperformance Interview Questions and Answers for Experienced

View all 288 questions

Teleperformance Interview Experiences for Experienced

Popular Designations

790 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Warm welcome then questions Tell me about yourself? What is your Aim ? What is the purpose for joining the job? What is your experiences? What is your salary expectation? Where do you want to see yourself...

Interview Preparation Tips

Topics to prepare for Teleperformance Seller Support Executive interview:
  • under my capability
Interview preparation tips for other job seekers - Whatever the question are asked be confident and never be nervous. That’s all I want to share ….. And all the best 😊 For life .

Seller Support Executive Interview Questions asked at other Companies

Q1. What is business? What is B2B and B2C? What is E-commerce?
View answer (1)
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
-

I applied via Job Portal and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Assignment 

They scheduled so many times assessments

Interview Preparation Tips

Interview preparation tips for other job seekers - My worst job ever was when I worked for a non-profit organization with Teleperformance in Marathahalli location. The job description was very vague, so I had difficulties knowing what I was responsible for at work, they will remove the people like tissue paper. They don't have minimum commonsense and BHR team don't know how to respect to the agents. They have own policy which no one can handle and follow . I scheduled a meeting with my manager to discuss the issue but they will debuted with me but HR, BHR, Manager no one can responded properly. They will remove the people if your performance is good also and they will say you that due to layoff we are removing the head counts. My best advice for everyone is don't join this Teleperformance company. I don't feel like my voice is heard in our team meetings. I've noticed some of our quieter team members don't have the chance to speak in meetings. Please make an effort to ensure everyone has the opportunity to contribute. Trainer's and Team leader's are good apart from these people HR, BHR, and total management is bull shit thing. They are using the people like tissue paper and throwing out from the organisation. I raised a ticket but BHR was closed my ticket by giving the silly response which is unprofessional way. Totally the worst management from HR and BHR team.

Senior Customer Service Associate Interview Questions asked at other Companies

Q1. Do you know numbers in Hindi?
View answer (2)
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about u r self
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction. About bpo
Round 4 - HR 

(1 Question)

  • Q1. Self introduction about bpo

NON Voice Process Interview Questions asked at other Companies

Q1. What is mortgage value
View answer (35)

What people are saying about Teleperformance

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Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Assignment 

Versant test and self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Choose good company. With proper research

Chat and Email Support Executive Interview Questions asked at other Companies

Q1. What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.
View answer (5)

Teleperformance interview questions for popular designations

 Customer Care Executive

 (180)

 Customer Service Executive

 (153)

 Customer Service Associate

 (126)

 Customer Support Executive

 (79)

 Technical Support Executive

 (39)

 Analyst

 (34)

 Customer Support Associate

 (28)

 Team Lead

 (25)

BPO Trainee Interview Questions & Answers

user image Anonymous

posted on 12 Aug 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    I am a recent graduate with a strong interest in customer service and problem-solving. I am eager to learn and grow in the BPO industry.

    • Recent graduate with a degree in Business Administration

    • Strong communication and interpersonal skills

    • Previous experience in retail customer service

    • Proficient in Microsoft Office applications

    • Eager to learn and adapt to new challenges

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing don't go there

BPO Trainee Interview Questions asked at other Companies

Q1. Self introduction and what is bpo ?
View answer (1)

Get interview-ready with Top Teleperformance Interview Questions

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self

Wfm Rta Analyst Interview Questions asked at other Companies

Q1. Explain how Workload is calculated on Interval basis
View answer (1)

Jobs at Teleperformance

View all
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Describe yourself
  • Q2. Yesterday routine

Top Teleperformance Customer Service Executive Interview Questions and Answers

Q1. Q.9 what do you know about BPO or teleperformance?
View answer (20)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Csa Lead Interview Questions & Answers

user image Anonymous

posted on 13 Feb 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Good in all be better for thefkkkhcjofbmv
  • Q2. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Situation based question

Interview Preparation Tips

Interview preparation tips for other job seekers - situation based question

Senior Business Analyst Interview Questions asked at other Companies

Q1. Difference between annuity and pension, types of annuity and pension, actions done on a policy, policy flow, RI insurance and it’s types and difference between them. Coinsurance, what are the charges when u cancel policy in 1st year vs 3rd ... read more
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. What is DNS address ?
  • Ans. 

    DNS address is a unique string of numbers and letters that identifies a specific domain on the internet.

    • DNS address stands for Domain Name System address

    • It translates domain names into IP addresses

    • It helps in locating websites and other resources on the internet

    • Example: The DNS address for google.com is 172.217.3.206

  • Answered by AI
  • Q2. What is DHCP server ?
  • Ans. 

    DHCP server is a network server that automatically assigns IP addresses and other network configuration settings to devices on a network.

    • DHCP stands for Dynamic Host Configuration Protocol.

    • It allows devices to join a network and obtain necessary network settings without manual configuration.

    • DHCP server leases IP addresses to devices for a specific period of time.

    • It helps in efficient management of IP addresses in a net...

  • Answered by AI
  • Q3. What is an IP address ?
  • Ans. 

    An IP address is a unique numerical label assigned to each device connected to a computer network.

    • IP addresses are used to identify and locate devices on a network.

    • There are two types of IP addresses - IPv4 and IPv6.

    • IPv4 addresses consist of four sets of numbers separated by periods (e.g. 192.168.1.1).

    • IPv6 addresses are longer and consist of eight groups of four hexadecimal digits separated by colons (e.g. 2001:0db8:85

  • Answered by AI
  • Q4. What are the types of IP address ?
  • Ans. 

    Types of IP addresses include IPv4 and IPv6.

    • IPv4 addresses are 32-bit numerical addresses, typically written in decimal format (e.g. 192.168.1.1)

    • IPv6 addresses are 128-bit hexadecimal addresses, written in a format like 2001:0db8:85a3:0000:0000:8a2e:0370:7334

  • Answered by AI
  • Q5. What is Portforwarding ?
  • Ans. 

    Portforwarding is a technique used to redirect network traffic from one IP address and port to another.

    • Portforwarding is commonly used to access devices on a private network from outside the network.

    • It is often used for online gaming, remote desktop connections, and accessing security cameras remotely.

    • Portforwarding involves configuring a router to forward specific incoming ports to a specific device on the network.

    • It ...

  • Answered by AI

Skills evaluated in this interview

Service Desk Analyst 1 Interview Questions asked at other Companies

Q1. Tell me what you know about DHL?
View answer (2)

Teleperformance Interview FAQs

How many rounds are there in Teleperformance interview for experienced candidates?
Teleperformance interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Teleperformance interview process for experienced candidates are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer support, Communication Skills, voice process and Team Leading.
What are the top questions asked in Teleperformance interview for experienced candidates?

Some of the top questions asked at the Teleperformance interview for experienced candidates -

  1. Situational: If customer gets damaged product and he is saying he want to retur...read more
  2. If customer is angry how can you make him understa...read more
  3. What is the important part of appology to the custom...read more
How long is the Teleperformance interview process?

The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Interview Process for Experienced

based on 373 interviews

Interview experience

4
  
Good
View more

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Teleperformance Reviews and Ratings

based on 29.1k reviews

3.9/5

Rating in categories

3.8

Skill development

3.8

Work-life balance

3.7

Salary

3.8

Job security

3.8

Company culture

3.6

Promotions

3.7

Work satisfaction

Explore 29.1k Reviews and Ratings
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