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Teleperformance Customer Support Executive Interview Questions, Process, and Tips

Updated 21 Oct 2024

Top Teleperformance Customer Support Executive Interview Questions and Answers

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76 Teleperformance Customer Support Executive Interview Experiences

214 questions found

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Customer Support Executive Interview Questions

user image Charu Rahangdale

posted on 29 Jul 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2024.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your past experiences
2

Assignment Round

Easy assignment and computer based

3

HR Round (1 Question)

  • Q1. Tell me about your plans for next 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy job and easy interview
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. What is a BPO? Why do you want to join us?
2

One-on-one Round (3 Questions)

  • Q1. Introduce yourself
  • Q2. How to handle an irrated customer?
  • Q3. What is the difference between iPhone and Android phone?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go for it

Skills evaluated in this interview

Get interview-ready with top interview questions

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about u
  • Q2. Vacation topiv okkk
2

One-on-one Round (2 Questions)

  • Q1. Tell me about you
  • Q2. Family background and study
3

Assignment Round

Nice good okk okm not sooo god tymtaking

Customer Support Executive Interview Questions

user image RAGUL RAJ R

posted on 10 Jan 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Dec 2023.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. Mechanical Related
  • Q2. Types of bearing any two
  • Q3. Types of coupling any 2
  • Q4. Tell me about final year project
  • Q5. Tell me about industrial intership

Teleperformance interview questions for designations

 Customer Support Associate

 (26)

 Customer Support Officer

 (2)

 Customer Support Representative

 (2)

 Customer Support Specialist

 (1)

 Senior Customer Support Executive

 (5)

 Email Customer Support Executive

 (1)

 Technical Customer Support Executive

 (1)

 Engineer- Customer Support

 (1)

Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Recruitment Consulltant and was interviewed in Jan 2024.

3 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Introduce yourself and asked me to share my views on a given topic.
2

Aptitude Test Round

Versant test was there to complete.

3

HR Round (1 Question)

  • Q1. HR Round got delayed over 2 hours and I was sitting in front of my phone for the call and then got to know that the hiring is completed and there’ll be no more ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be prepared for any opportunity and don’t be sitting on a single opportunity.

Customer Support Executive Interview Questions

user image Bhavana Chaurasiya

posted on 8 Jul 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2024.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Tell me something about yourself
  • Q2. Tell Something about Mumbai city
  • Q3. What do you know about Credit card?
  • Q4. What is bank according to you?

Customer Support Executive Jobs at Teleperformance

View all
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. Skill and knowledge
2

HR Round (2 Questions)

  • Q1. About family and positive que
  • Q2. About salary and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Must try this is the best way to improve our knowledge
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is BPO and what is its role in todays world

Customer Support Executive Interview Questions

user image atul Salunkhe

posted on 23 Apr 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2023.

2 Interview Rounds

1

Group Discussion Round

Group of 8 asked to discuss on AI boon or bane then selected 3 candidates based on the contribution in discussions

2

One-on-one Round (3 Questions)

  • Q1. Questions from resume i was experienced candidate question form past job
  • Q2. Tell me about yourself Why you choose teleperformance Questions based on the process ex mine was banking sector
  • Q3. Why voice process

Interview Preparation Tips

Interview preparation tips for other job seekers - Good training
Good payout and incentives
Recognition for excellence
Holidays can get canceled
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024.

1 Interview Round

1

Aptitude Test Round

Assisment test , versent test

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Support Executive interview:
  • Yesterday daily routine
  • Memorable day
  • Last 24 hours
  • Last weekend
Interview preparation tips for other job seekers - About your and previous experience.

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Support Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are customer support, voice process, Customer Service, Bpo Voice and inbound voice process.
What are the top questions asked in Teleperformance Customer Support Executive interview?

Some of the top questions asked at the Teleperformance Customer Support Executive interview -

  1. If customer is angry how can you make him understa...read more
  2. Customer satisfaction how can you provid...read more
  3. What is B...read more
How long is the Teleperformance Customer Support Executive interview process?

The duration of Teleperformance Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Teleperformance Customer Support Executive

based on 24 interviews in last 1 year

2 Interview rounds

  • HR Round
  • One-on-one Round
View more

People are getting interviews through

based on 61 Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
31%
30%
8%
5%
26% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Teleperformance Customer Support Executive Salary
based on 2.6k salaries
₹0.9 L/yr - ₹6 L/yr
7% more than the average Customer Support Executive Salary in India
View more details

Teleperformance Customer Support Executive Reviews and Ratings

based on 723 reviews

3.4/5

Rating in categories

3.3

Skill development

3.2

Work-Life balance

3.2

Salary & Benefits

3.1

Job Security

3.2

Company culture

2.9

Promotions/Appraisal

3.1

Work Satisfaction

Explore 723 Reviews and Ratings
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