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Teleperformance Customer Support Executive Interview Questions, Process, and Tips
Updated
9 Apr 2025
Top Teleperformance Customer Support Executive Interview Questions and Answers
- Q1. If customer is angry how can you make him understand
- Q2. Customer satisfaction how can you provide.
- Q3. What is BPO?
Teleperformance Customer Support Executive Interview Experiences
80 interviews found
Anonymous
Interview experience
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(2 Questions)
- Q1. Self introduction
- Ans. My name is anup kumar i m 22 years old i m from uttar pradesh in raebareli i have complete graduated from kanpur university in 2021
- Q2. Why did you leave exile
Answered
Anonymously
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Ok everyone person present money problem and future for will any person
Interview experience
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in May 2023. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(1 Question)
- Q1. About yourself and about last day routine
Add your answer
Round 3 - One-on-one
(1 Question)
- Q1. Mock call was done that was the main thing
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - worst company they don't have fixed policy they keep on updating and when they don't need you they simply close your id without any reason that's how they did with me
asked in
Tech Mahindra
Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
asked in
Tech Mahindra
Q4. Do you have aadhaar card with phone number linked with it?
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical
(1 Question)
- Q1. What do you know about Android
- Ans.
Android is a mobile operating system developed by Google, based on the Linux kernel and designed primarily for touchscreen devices.
Developed by Google
Based on Linux kernel
Designed for touchscreen devices
Answered by
AI
View 1 more answer
Skills evaluated in this interview
Interview experience
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(1 Question)
- Q1. Tell me something about yourself
Add your answer
Round 3 - Operation Round
(1 Question)
- Q1. What is glass? Why do you want to join Bpo?
- Ans.
Glass is a transparent, hard substance made by melting sand and other materials. I want to join Bpo for career growth and opportunities to interact with customers.
Glass is a solid material that is typically transparent and made by melting sand at high temperatures.
It is used in various applications such as windows, bottles, mirrors, and lenses.
I want to join Bpo for the opportunity to enhance my communication skills an...
Answered by
AI
View 2 more answers
Round 4 - Client Interview
(1 Question)
- Q1. Which movie you like and why tell me the story of the movie if your hobby is to watching movies then he/she will ask this type of questions otherwise it is depend on them they can ask any question related ...
Add your answer
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Support Executive interview:
- bpo
- Only to check your communicatio
Teleperformance interview questions for designations
Interview experience
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected
I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.
Round 1 - HR
(1 Question)
- Q1. Tell me about yourself and why you join this company?
Add your answer
Round 2 - HR
(1 Question)
- Q1. Introduction and salary expectation ?
Add your answer
Get interview-ready with Top Teleperformance Interview Questions
Saad Zuberi
Interview experience
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.
Round 1 - HR
(2 Questions)
- Q1. Introduce yourself
- Q2. Difference between empathy and sympathy
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident. If you dont know something dont try to make answers
Customer Support Executive Jobs at Teleperformance
Interview experience
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test
Assessment and Management Common Aptitude Test
Round 3 - One-on-one
(1 Question)
- Q1. Previous Jobs Roles and responsibilities
Add your answer
Interview experience
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-
I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(3 Questions)
- Q1. LIAR TEAM - SPECIALLY ESHAN KUBBA
- Q2. LIAR COMPANY WITHV LIAR HR TEAM
- Q3. LIAR SPECIALLY ESHAN KUBBA
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - WORST EXPERIENCE EVER, WILL NEVER SUGGEST ANYONE TO JOIN THIS FAKE ORGANISATION WITH LIARS. STRUGGLING WITH THIS COMPANY FROM LAST 2 MONTHS.
shared the wrong promises at the time of interview, shared 5 days working and 7.5 hrs working hours and was promised for 23k in hand salary,
and I received the seconds offer letter at the time of training period for 18k in hand and no one wants to resolve this issue.
after completing all the joining formalities, it become 5.5 working days. 5.5 days means 1 half day and 1 full day off but this company have different scenario, they said it will be only 6 offs in a month.
and 7.5 login hours becomes 8.5 login hours.
This as not shared at the time of the interview or joining.
Facing this issue from the last 2 months, Raised this case to the Hr head as well but no resolution yet. Due to this want immediate resign but asking to pay 3 months of salary.
shared the wrong promises at the time of interview, shared 5 days working and 7.5 hrs working hours and was promised for 23k in hand salary,
and I received the seconds offer letter at the time of training period for 18k in hand and no one wants to resolve this issue.
after completing all the joining formalities, it become 5.5 working days. 5.5 days means 1 half day and 1 full day off but this company have different scenario, they said it will be only 6 offs in a month.
and 7.5 login hours becomes 8.5 login hours.
This as not shared at the time of the interview or joining.
Facing this issue from the last 2 months, Raised this case to the Hr head as well but no resolution yet. Due to this want immediate resign but asking to pay 3 months of salary.
Suraj Kumar Bairwa
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(2 Questions)
- Q1. Can you describe your most memorable day?
- Q2. Last news
Add your answer
Add your answer
Raman R
Interview experience
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(1 Question)
- Q1. It was Really based on How we Crack the interview and handle the interview ... Just be patient and answer thats it
Add your answer
Round 3 - HR
(1 Question)
- Q1. About yourself and they will check communication level and will you be able to handle the calls
Add your answer
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Support Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are customer support, voice process, Customer Service, Communication Skills and Customer Support.
What are the top questions asked in Teleperformance Customer Support Executive interview?
How long is the Teleperformance Customer Support Executive interview process?
The duration of Teleperformance Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Team Lead Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Associate Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Teleperformance Customer Support Executive Interview Process
based on 81 interviews
5 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- One-on-one Round
- HR Round - 2
- Personal Interview1 Round
View more
Customer Support Executive Interview Questions from Similar Companies
Fast track your campus placements
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Teleperformance Customer Support Executive Reviews and Ratings
based on 825 reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.9 L/yr - ₹7 L/yr |
|
Customer Service Executive
6.3k
salaries
| ₹0.8 L/yr - ₹6.5 L/yr |
|
Customer Service Associate
5.4k
salaries
| ₹0.9 L/yr - ₹6.2 L/yr |
|
Team Lead
3.5k
salaries
| ₹1.4 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
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