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Teleperformance Customer Support Executive Interview Questions, Process, and Tips

Updated 6 Feb 2025

Top Teleperformance Customer Support Executive Interview Questions and Answers

View all 26 questions

Teleperformance Customer Support Executive Interview Experiences

79 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself and about last day routine
Round 3 - One-on-one 

(1 Question)

  • Q1. Mock call was done that was the main thing

Interview Preparation Tips

Interview preparation tips for other job seekers - worst company they don't have fixed policy they keep on updating and when they don't need you they simply close your id without any reason that's how they did with me
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What do you know about Android
  • Ans. 

    Android is a mobile operating system developed by Google, based on the Linux kernel and designed primarily for touchscreen devices.

    • Developed by Google

    • Based on Linux kernel

    • Designed for touchscreen devices

  • Answered by AI

Skills evaluated in this interview

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself
Round 3 - Operation Round 

(1 Question)

  • Q1. What is glass? Why do you want to join Bpo?
  • Ans. 

    Glass is a transparent, hard substance made by melting sand and other materials. I want to join Bpo for career growth and opportunities to interact with customers.

    • Glass is a solid material that is typically transparent and made by melting sand at high temperatures.

    • It is used in various applications such as windows, bottles, mirrors, and lenses.

    • I want to join Bpo for the opportunity to enhance my communication skills an...

  • Answered by AI
Round 4 - Client Interview 

(1 Question)

  • Q1. Which movie you like and why tell me the story of the movie if your hobby is to watching movies then he/she will ask this type of questions otherwise it is depend on them they can ask any question related ...

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Support Executive interview:
  • bpo
  • Only to check your communicatio
Interview preparation tips for other job seekers - Just be confident and only give interview for this profile when you are good at communication skill otherwise it is hard to crack this interview even it will be impossible.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself and why you join this company?
Round 2 - HR 

(1 Question)

  • Q1. Introduction and salary expectation ?

Teleperformance interview questions for designations

 Customer Support Associate

 (28)

 Customer Support Officer

 (2)

 Customer Support Representative

 (2)

 Customer Support Specialist

 (1)

 Senior Customer Support Executive

 (5)

 Technical Customer Support Executive

 (2)

 Email Customer Support Executive

 (1)

 Global Customer Support

 (1)

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Difference between empathy and sympathy

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. If you dont know something dont try to make answers

Get interview-ready with Top Teleperformance Interview Questions

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Assessment and Management Common Aptitude Test

Round 3 - One-on-one 

(1 Question)

  • Q1. Previous Jobs Roles and responsibilities

Customer Support Executive Jobs at Teleperformance

View all
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. LIAR TEAM - SPECIALLY ESHAN KUBBA
  • Q2. LIAR COMPANY WITHV LIAR HR TEAM
  • Q3. LIAR SPECIALLY ESHAN KUBBA

Interview Preparation Tips

Interview preparation tips for other job seekers - WORST EXPERIENCE EVER, WILL NEVER SUGGEST ANYONE TO JOIN THIS FAKE ORGANISATION WITH LIARS. STRUGGLING WITH THIS COMPANY FROM LAST 2 MONTHS.

shared the wrong promises at the time of interview, shared 5 days working and 7.5 hrs working hours and was promised for 23k in hand salary,
and I received the seconds offer letter at the time of training period for 18k in hand and no one wants to resolve this issue.
after completing all the joining formalities, it become 5.5 working days. 5.5 days means 1 half day and 1 full day off but this company have different scenario, they said it will be only 6 offs in a month.
and 7.5 login hours becomes 8.5 login hours.
This as not shared at the time of the interview or joining.
Facing this issue from the last 2 months, Raised this case to the Hr head as well but no resolution yet. Due to this want immediate resign but asking to pay 3 months of salary.

Customer Support Executive Interview Questions & Answers

user image Suraj Kumar Bairwa

posted on 15 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Can you describe your most memorable day?
  • Q2. Last news
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. It was Really based on How we Crack the interview and handle the interview ... Just be patient and answer thats it
Round 3 - HR 

(1 Question)

  • Q1. About yourself and they will check communication level and will you be able to handle the calls

Customer Support Executive Interview Questions & Answers

user image Ajay Shankar Pathak

posted on 27 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Not remember and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. General question brief your daily routine, city.
  • Q2. Also regarding experience if mentioned in cv.
Round 2 - Assignment 

1 hour 5-6 phases, general question test

Round 3 - Versant test 

(1 Question)

  • Q1. Just give it in non disturbing environment.
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Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Support Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are customer support, voice process, Customer Service, Communication Skills and Bpo Voice.
What are the top questions asked in Teleperformance Customer Support Executive interview?

Some of the top questions asked at the Teleperformance Customer Support Executive interview -

  1. If customer is angry how can you make him understa...read more
  2. Customer satisfaction how can you provid...read more
  3. What is B...read more
How long is the Teleperformance Customer Support Executive interview process?

The duration of Teleperformance Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Customer Support Executive Interview Process

based on 79 interviews

5 Interview rounds

  • Resume Shortlist Round
  • HR Round - 1
  • One-on-one Round
  • HR Round - 2
  • Personal Interview1 Round
View more
Teleperformance Customer Support Executive Salary
based on 2.6k salaries
₹0.9 L/yr - ₹7 L/yr
5% more than the average Customer Support Executive Salary in India
View more details

Teleperformance Customer Support Executive Reviews and Ratings

based on 790 reviews

3.3/5

Rating in categories

3.2

Skill development

3.1

Work-life balance

3.2

Salary

3.0

Job security

3.1

Company culture

2.8

Promotions

3.0

Work satisfaction

Explore 790 Reviews and Ratings
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