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Teleperformance Team Lead Operations Interview Questions, Process, and Tips
Updated
22 Sep 2024
Top Teleperformance Team Lead Operations Interview Questions and Answers
- Q1. Attrition and shrinkage explain
- Q2. What are your Kpi?
- Q3. How you will drive performance
22 Teleperformance Team Lead Operations Interview Experiences
97 questions found
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Popular
Tulsi rajput
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Aug 2024.
3 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Tell me about your self View Answers (1)
- Q2. KIPs discussion Add Answer
2
One-on-one Round (2 Questions)
- Q1. Attrition and shrinkage explain View Answers (1)
- Q2. Problem solving questions Add Answer
3
One-on-one Round (2 Questions)
- Q1. Tell me about your self View Answers (1)
- Q2. Explain BPO KPIs View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Communication skills checking and knowledge checking of BPO KPIs and TL also.
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Company Website and was interviewed in May 2024.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Basics about yourself and experience and last drawn CTC Add Answer
2
Aptitude Test Round
Some web link test basic agree n disagree like amcat
3
One-on-one Round (4 Questions)
- Q1. What are your Kpi? View Answers (1)
- Q2. Shrinkage formula View Answers (1)
- Q3. Aht formula with nps csat View Answers (1)
- Q4. Greviance handling Add Answer
Get interview-ready with top interview questions
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Why should we hire you? Add Answer
2
One-on-one Round (2 Questions)
- Q1. Why is the job responsibility and KPIs Add Answer
- Q2. How you will drive performance View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Interview experience
Bad
Difficulty level
Moderate
Duration
-
Result
Selected
4 Interview Rounds
1
HR Round (1 Question)
- Q1. General question to test communication skills and basic knowledge of computer skills. Add Answer
2
One-on-one Round (1 Question)
- Q1. Questions related to Content Writing Add Answer
3
Assignment Round
They gave a topic and I had to write web content about it.
4
Versant Round (1 Question)
- Q1. It was to test my comms and writing skills. Add Answer
Teleperformance interview questions for designations
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Reasoning and mind ability questions
3
One-on-one Round (4 Questions)
- Q1. About your self Add Answer
- Q2. Reason for leaving Add Answer
- Q3. Last company experience Add Answer
- Q4. Why you wanted to joinus Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - About your self
About you last company experience
Reason for leaving
KPI
Changes you can do
About you last company experience
Reason for leaving
KPI
Changes you can do
Rajnikant Dekate
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in May 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (1 Question)
- Q1. About work and basics details Add Answer
3
One-on-one Round (1 Question)
- Q1. Day to day activities and shrinkage attrition Add Answer
4
Previous work Round (1 Question)
- Q1. Previous company Target and achievements and how to manage shrinkage and attrition and how to deliver target Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Apr 2023.
5 Interview Rounds
1
HR Round (1 Question)
- Q1. Usual HR questions like: about previous experiences and why are you leaving your job Add Answer
2
English and Versant Round (1 Question)
- Q1. Testing comm skills Add Answer
3
Aptitude Test Round
Basic aptitude questions
4
One-on-one Round (1 Question)
- Q1. One on one with operations team manager Add Answer
5
One-on-one Round (1 Question)
- Q1. One on one with HR manager and salary discussion Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - 5 rounds. There will be repeated questions about yourself and previous experiences. Prepare a story and stick to the same answer.
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Jul 2023.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. Brief about yourself and previous job experience Add Answer
3
One-on-one Round (1 Question)
- Q1. One on one with hiring manager.
1.Best and worst scenarios faced being a Team Lead.
2.How will you convince your team to agree with you decisions. Add Answer
4
Aptitude Test Round
Assessment on aptitude, language (English), and logical reasoning
5
Drug test Round (1 Question)
- Q1. Given samples for Drug test Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Full interview was virtual, so make sure you in a disturbance free environment and good internet connection.
Just communicate clearly with confidence.
Just communicate clearly with confidence.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Aug 2022.
3 Interview Rounds
1
Assignment Round
Some basic questions regarding the work process and experience and others
2
HR Round (2 Questions)
- Q1. Overall experience in this designation View Answers (1)
- Q2. Salary expectation in hand and net Add Answer
3
Technical Round (5 Questions)
- Q1. Describe you in a single sentence Add Answer
- Q2. What is a job role of team leader Add Answer
- Q3. Basic team lead formula Add Answer
- Q4. How you will work what is the reason that we will select you Add Answer
- Q5. What is the basics things you will do after joining the company Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident and listen carefully take a sec and then reply for all questions if you don't know the answer think the question again and just speak a relatable answer
Ata abbasi
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Jun 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Normal question Add Answer
- Q2. Tell me something about yourself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Na
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Teleperformance Interview FAQs
How many rounds are there in Teleperformance Team Lead Operations interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Teleperformance Team Lead Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Team Leading, Operations, Team Management, CSAT and Shrinkage.
What are the top questions asked in Teleperformance Team Lead Operations interview?
How long is the Teleperformance Team Lead Operations interview process?
The duration of Teleperformance Team Lead Operations interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Questions for Popular Designations
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Interview Process at Teleperformance Team Lead Operations
based on 6 interviews in last 1 year
3 Interview rounds
- HR Round
- One-on-one Round 1
- One-on-one Round 2
View more
People are getting interviews through
based on 19 Teleperformance interviews
WalkIn
Referral
Company Website
Job Portal
37%
32%
16%
5%
10% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Team Lead Operations Interview Questions from Similar Companies
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Teleperformance Team Lead Operations Reviews and Ratings
based on 413 reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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