Firstsource Solutions Interview Questions, Process, and Tips

Q1. About previous company
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Q2. How much package that I am expecting
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Q1. What is stack and queue
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Q1. Tell me about yourself and experience.
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Q1. Speak on any topic by your choice. It was a telephonic round during the time of corona.
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English grammatical test and typing test

They will give some topic and we have to discuss with the other candidates.

Easy assignment.. It was just around one hour...

It is also easy.. It was just around one hour. six sections like listening, speaking, free speech, email writing, listening comprehension..

Q1. Tell me about ur self
Ans. 
I am a dedicated and empathetic customer support associate with a passion for helping customers resolve their issues.
• I have over 3 years of experience in customer service roles

• I excel at problem-solving and communication

• I am skilled in handling difficult customers and resolving conflicts

• I am proficient in using CRM software and ticketing systems
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Q2. Why should hire you?
Ans. 
I have a strong background in customer service and problem-solving skills, making me a valuable asset to your team.
• I have X years of experience in customer support roles

• I am highly skilled in resolving customer issues and providing excellent service

• I am a quick learner and can adapt to new situations easily

• I have received positive feedback from previous employers for my communication skills and professionalism
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Q1. Introduction of the company
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Q2. Explanation of whole company
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It is renowned company it is estd at2001
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Q3. Tell me something about our company mission vission
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Achieved its growth and the company is famous
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Q4. Goals of the company
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Q5. First source solutions company full detail
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Q6. Whole summary of the company
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Q7. Company objective
Ans. 
Company objective is to provide exceptional customer service and exceed customer expectations.
• Company aims to prioritize customer satisfaction and retention

• Focus on building strong relationships with customers

• Strive to go above and beyond to meet customer needs and resolve issues efficiently
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Q8. Company whole structure
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Q9. Explanation of whole company about first source solutions
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Q10. First source solutions founder explanation
Ans. 
First Source Solutions is a global provider of business process management services.
• Founded in 2001 by Ananda Mukerji

• Headquartered in Mumbai, India

• Offers services in customer management, data processing, and more
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Q11. First source solutions detail
Ans. 
First Source Solutions is a global provider of business process outsourcing services.
• First Source Solutions offers customer service solutions for various industries.

• They provide services such as inbound and outbound customer support, technical support, and sales support.

• The company focuses on delivering high-quality customer service to enhance client satisfaction.

• First Source Solutions has a global presence with multip
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Q12. Whole company detail
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Q13. First source solutions estd
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Q14. Company head discussion
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Q15. Serious discussion about company
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Q16. Company rules and regulations
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Q17. Establishment of company
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Q18. Company founder name
Ans. 
The company founder's name is John Smith.
• John Smith is a visionary entrepreneur who started the company in 2005.

• He has a background in customer service and a passion for helping others.

• John Smith's leadership has guided the company to success in the industry.
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Q19. Company success
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Q1. Tell me something about yourself
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Q2. First source solutions company background
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Q3. Company full information
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Q4. Salary packages
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Company whole process

Q1. Tell me about yourself
Ans. 
Experienced Senior Executive Business Analyst with a strong background in data analysis and strategic planning.
• Over 10 years of experience in analyzing business processes and identifying areas for improvement

• Skilled in data visualization tools such as Tableau and Power BI

• Led cross-functional teams to successfully implement process improvements resulting in cost savings of over 20%

• Strong communication and presentation s...read more
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Q2. What do you know about this role
Ans. 
Senior Executive Business Analyst is responsible for analyzing business processes, identifying opportunities for improvement, and providing strategic recommendations to senior management.
• Analyzing business processes to identify inefficiencies

• Providing strategic recommendations to senior management

• Working closely with stakeholders to understand business needs

• Utilizing data analysis tools to generate insights

• Monitoring k
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Q3. Situation based questions
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