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Firstsource Solutions Non Voice Customer Service Associate Interview Questions and Answers

Updated 11 Feb 2025

Firstsource Solutions Non Voice Customer Service Associate Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself and experience.
Round 2 - One-on-one 

(1 Question)

  • Q1. Speak on any topic by your choice. It was a telephonic round during the time of corona.
Round 3 - Aptitude Test 

English grammatical test and typing test

Interview questions from similar companies

I applied via Referral and was interviewed before Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous work related queries

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepares office and sap

I applied via Walk-in and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Where do you want to see yourself after 5 years?
  • Q2. What are your preferences?
  • Q3. If given a chance on what do you want to make changes on the project if you've been assigned to achieve positive results with fewer efforts?
  • Q4. What are your expectations?
  • Q5. How do you want a corporate structure to be?
  • Q6. Why did you leave your last company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions asked to a fresher I would expect those to be a friendly manner and allow him to speak what he can and not just the questions you ask.

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All Technical quetions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared technically

I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Regarding my previous experience
  • Q2. A long lengthy order management questionnaire was given and we were asked to write 5 emails based on the order management.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, let the interviewer know your area of expertise.

I applied via Job Portal and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions regarding Informatica, Data Warehousing concepts and Unix

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was easy. If one knows the basics of Informatica and Unix, Informatica can be cleared easily.

I applied via Iprimed Consultancy and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical, Self-introduction more Importantly questions come from your resume, so make sure u update everything correctly in u r resume.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident, Share u r thoughts, and be simple and clear.

I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 1st Technical- Cucumber Framework , How to buid job in Jenkins, TestNG and its Annotations, Selenium Action Classes, Robot Class, Core Java
  • Ans. 

    Answering technical questions on Cucumber, Jenkins, TestNG, Selenium, and Core Java.

    • To build a job in Jenkins, create a new job and configure it to run the test suite using Maven or Gradle.

    • TestNG annotations like @BeforeTest and @AfterTest can be used to set up and tear down test environments.

    • Selenium Action Classes like Actions and Select can be used to perform complex user interactions.

    • The Robot class can be used to ...

  • Answered by AI
  • Q2. 2nd Technical: Jenkins, TestNG and its Annotations, Selenium Basics ,Scenarios based question on Selenium, Core Java , Questions on Hashmap , Regular Expressions

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up all your basics and frameworks used.Be Confident.Easy to crack the interview.

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Related to Selenium and Java. manual testing questions and also questions related to test lead role.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in what you answer

I applied via Naukri.com and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Interview question was from the Selenium, BDD, GIT Jenkins, functional testing, and some related to the testing process

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident, practice a few Programming at least explain the logic.
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Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions Non Voice Customer Service Associate interview?
Firstsource Solutions interview process usually has 3 rounds. The most common rounds in the Firstsource Solutions interview process are HR, One-on-one Round and Aptitude Test.

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Firstsource Solutions Non Voice Customer Service Associate Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Firstsource Solutions Non Voice Customer Service Associate Salary
based on 7 salaries
₹1.8 L/yr - ₹3.5 L/yr
At par with the average Non Voice Customer Service Associate Salary in India
View more details

Firstsource Solutions Non Voice Customer Service Associate Reviews and Ratings

based on 2 reviews

2.3/5

Rating in categories

2.9

Skill development

2.9

Work-life balance

1.6

Salary

2.9

Job security

2.9

Company culture

2.3

Promotions

1.6

Work satisfaction

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