Firstsource Solutions Non Voice Customer Service Associate Interview Questions and Answers

Q1. One of the largest BPO companies in India, Concentrix,
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Q2. Founded in 1983, the American giant, a subsidiary of SYNNEX Corporation
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Q1. Concentrix assists its employees in giving their careers a great start.
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Q1. Myself introduction
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Q1. Previous experience
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Q1. If the company needs the employee of only 3 month than why you doesn't mentioned in the job portal
Ans. 
The company may have specific project requirements or temporary needs that are not always reflected in job postings.
• Companies may have short-term projects or seasonal work that require temporary employees.

• Employers may have urgent needs that arise after the initial job posting.

• Some companies prefer to hire on a temporary basis before offering a permanent position.

• Job portals may not always be updated in real-time to re
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Q2. After the assessment why the candidate have to wait for an many hours
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Q1. Self introduction to test your communication.
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Q2. Tell me about yourself in short and sweet mammers
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Q1. Any random topic you need speak about 2mins
Ans. 
I will talk about the impact of social media on mental health.
• Social media can contribute to feelings of inadequacy and low self-esteem

• Excessive use of social media can lead to anxiety and depression

• Cyberbullying on social media platforms can have serious consequences for mental health
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Q1. Tell about yourself, location, Are you comfortable with night shift
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Q2. Why should we hire you
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Q1. Depends on our resume and self introduction.
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Q2. Self introduction
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Q3. Previous company position related
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Q4. Why you left that company
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Maths related and typing test

Q1. Related to previous company
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Q1. Why should we hire u
Ans. 
I am a highly motivated and skilled candidate with relevant experience and a strong work ethic.
• I have a proven track record of success in my previous roles.

• I possess excellent communication and problem-solving skills.

• I am a quick learner and adapt easily to new technologies and processes.

• I am a team player and work well in collaborative environments.

• I am highly organized and able to manage multiple tasks efficiently.

• I ...read more
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Q2. Tell me about u r self
Ans. 
I am a dedicated and motivated individual with a strong background in customer service and problem-solving skills.
• Customer service-oriented

• Strong problem-solving skills

• Motivated and dedicated

• Excellent communication skills

• Ability to work well in a team

• Adaptable and quick learner
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Q3. What's the package u need
Ans. 
I am looking for a competitive package that aligns with my skills and experience.
• I am open to discussing the package based on the job requirements and market standards.

• I have a proven track record in my previous roles and believe I deserve a fair compensation.

• I am looking for a package that includes benefits such as health insurance, paid time off, and retirement plans.

• I am willing to negotiate and consider other facto...read more
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An introductory conversation to determine that you have the basic skills and qualifications for the role and can fit in with the team and company

Q1. The most common questions and situations you will face so you can get prepped and be ready to dazzle your interviewers
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Q1. Evaluate whether candidates would be a good fit not only for the specific role but the entire organization
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