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IntouchCX NON Voice Process Interview Questions and Answers

Updated 23 Jan 2023

IntouchCX NON Voice Process Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Why should we hire u
  • Ans. 

    I am a highly motivated and skilled candidate with relevant experience and a strong work ethic.

    • I have a proven track record of success in my previous roles.

    • I possess excellent communication and problem-solving skills.

    • I am a quick learner and adapt easily to new technologies and processes.

    • I am a team player and work well in collaborative environments.

    • I am highly organized and able to manage multiple tasks efficiently.

    • I ...

  • Answered by AI
  • Q2. Tell me about u r self
  • Ans. 

    I am a dedicated and motivated individual with a strong background in customer service and problem-solving skills.

    • Customer service-oriented

    • Strong problem-solving skills

    • Motivated and dedicated

    • Excellent communication skills

    • Ability to work well in a team

    • Adaptable and quick learner

  • Answered by AI
  • Q3. What's the package u need
  • Ans. 

    I am looking for a competitive package that aligns with my skills and experience.

    • I am open to discussing the package based on the job requirements and market standards.

    • I have a proven track record in my previous roles and believe I deserve a fair compensation.

    • I am looking for a package that includes benefits such as health insurance, paid time off, and retirement plans.

    • I am willing to negotiate and consider other facto...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident maintain eye contact.Dont bluff just go on with u r flow in a good manner.Maintain dress scence.And all the best for those who go for interview

I applied via Naukri.com and was interviewed in Jun 2022. There were 8 interview rounds.

Round 1 - Aptitude Test 

Aptitude is in our qualities and in our knowledge.

Round 2 - Technical 

(1 Question)

  • Q1. Now a days every thing is connect to technic with technical .
Round 3 - Group Discussion 

In a project ,Group discussion is very important.In which way is correct.

Round 4 - Coding Test 

Code is quantity . In a project code is very important.

Round 5 - Assignment 

In our study how to reach it.

Round 6 - Case Study 

One small nut.That born in small plant and grow to big tree.This is a case study.

Round 7 - HR 

(1 Question)

  • Q1. What is HR.HR means High Resources.
Round 8 - One-on-one 

(1 Question)

  • Q1. IN a project discussion one round one ways are important.

Interview Preparation Tips

Interview preparation tips for other job seekers - Others means in many ways to take help.Helping nature is a god gift.

NON Voice Process Interview Questions Asked at Other Companies

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Q1. What is mortgage value
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Q3. Is a mnc company or not?.
asked in Wipro
Q4. Short term and long term goal
asked in HCLTech
Q5. how o protect our customers
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Self introduction about u
  • Ans. 

    I am a dedicated and enthusiastic individual with strong communication skills and a passion for customer service.

    • I have a Bachelor's degree in Business Administration.

    • I have worked in the customer service industry for 3 years, handling various customer inquiries and resolving issues.

    • I am proficient in using CRM software and have a strong attention to detail.

    • I have received multiple awards for my exceptional customer se...

  • Answered by AI
  • Q2. Y u r rushing to get job in this company
  • Ans. 

    I am rushing to get a job in this company because of its excellent reputation and growth opportunities.

    • The company has a strong reputation in the industry.

    • There are ample growth opportunities within the company.

    • I believe my skills and experience align well with the company's requirements.

    • I am excited about the company's mission and values.

    • I have heard positive feedback from current or former employees.

  • Answered by AI
  • Q3. U have any idea about BPO..?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting specific business operations to a third-party service provider.

    • BPO is a strategic decision made by companies to focus on core competencies while outsourcing non-core activities.

    • It includes various processes like customer support, technical support, data entry, telemarketing, and back-office operations.

    • BPO services can be provided onshore, nearshore, o...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - BE PRACTICED ND BE CONFIDENT DON'T LET ANYONE TO GRAB U

NON Voice Process Jobs at IntouchCX

View all

Interview questions from similar companies

I applied via Company Website and was interviewed in Oct 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview must be online.
this interview is very important for me.

I applied via Walk-in and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Intro ur self
  • Q2. Education qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak bold and confidence

Interview Questionnaire 

4 Questions

  • Q1. How to deal with anger?
  • Ans. 

    Dealing with anger involves recognizing and managing emotions, practicing relaxation techniques, and effective communication.

    • Recognize and acknowledge the emotion of anger

    • Take deep breaths and practice relaxation techniques like meditation or yoga

    • Engage in physical activities or hobbies to release pent-up energy

    • Express feelings calmly and assertively, using 'I' statements

    • Listen actively and empathetically to others

    • Seek...

  • Answered by AI
  • Q2. Toughest decission in life
  • Ans. 

    Choosing between pursuing a stable career or following a passion

    • Deciding whether to continue with a secure job or take a risk to pursue a passion

    • Balancing financial stability with personal fulfillment

    • Considering long-term consequences and potential regrets

    • Weighing the opinions and expectations of others

    • Reflecting on personal values and priorities

    • Example: Choosing between a stable corporate job and starting a business b

  • Answered by AI
  • Q3. What are your 5 year plans
  • Ans. 

    My 5-year plan is to excel in my career, gain new skills, and take on leadership roles.

    • Continuously learn and develop new skills

    • Take on challenging projects to gain experience

    • Seek opportunities for growth and advancement

    • Build a strong professional network

    • Strive for leadership roles and responsibilities

  • Answered by AI
  • Q4. Why are you choosing this job
  • Ans. 

    I am choosing this job because it aligns with my skills and interests, offers growth opportunities, and allows me to contribute to the company's success.

    • The job aligns with my skills and interests

    • There are growth opportunities within the company

    • I can contribute to the company's success

    • I am excited about the job responsibilities and challenges

    • The company's values and culture resonate with me

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be realistic while answering situation based question.
Don't makeup things.
Be confident and fluent in whatever langaugae you're speaking.
Look into the intetviwers eye. Don't fumble. don't make too much of hand movements.
Lastly be prepared with questions likw why ahould we hire.
Tell me something about yourself and some more basic questions.
Do enough research about the comapny.
Don't look like you have mugged up the answers.
That's all from my experiences.
All the Best

Interview Questionnaire 

1 Question

  • Q1. Email writting, story retelling,fill ups

Interview Questionnaire 

1 Question

  • Q1. I want to aptitude questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes

I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell about your self
  • Q2. Why u want to join in concentrix

Interview Preparation Tips

Interview preparation tips for other job seekers - i think it was pretty well for fresher

I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Assignment 

Amact assessment?easy to clear

Round 2 - HR 

(4 Questions)

  • Q1. Introduce yourself ?
  • Q2. Salary expectations? If your fresher, leave it for company norms
  • Q3. Well known about company ? You may take the help of google to know about this company
  • Q4. You may ready to join for a rotational shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills.
Fluently english.
Believe in yourself

IntouchCX Interview FAQs

How many rounds are there in IntouchCX NON Voice Process interview?
IntouchCX interview process usually has 4 rounds. The most common rounds in the IntouchCX interview process are HR, Resume Shortlist and Technical.
How to prepare for IntouchCX NON Voice Process interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Service, customer support, Email Support, international bpo and chat support.
What are the top questions asked in IntouchCX NON Voice Process interview?

Some of the top questions asked at the IntouchCX NON Voice Process interview -

  1. Now a days every thing is connect to technic with technica...read more
  2. IN a project discussion one round one ways are importa...read more

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IntouchCX NON Voice Process Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
IntouchCX NON Voice Process Salary
based on 4 salaries
₹2 L/yr - ₹4.3 L/yr
28% more than the average NON Voice Process Salary in India
View more details

IntouchCX NON Voice Process Reviews and Ratings

based on 1 review

2.0/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.0

Salary

3.0

Job security

3.0

Company culture

3.0

Promotions

3.0

Work satisfaction

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