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IntouchCX NON Voice Process Interview Questions and Answers

Updated 23 Jan 2023

IntouchCX NON Voice Process Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(3 Questions)

  • Q1. Why should we hire u
  • Ans. 

    I am a highly motivated and skilled candidate with relevant experience and a strong work ethic.

    • I have a proven track record of success in my previous roles.

    • I possess excellent communication and problem-solving skills.

    • I am a quick learner and adapt easily to new technologies and processes.

    • I am a team player and work well in collaborative environments.

    • I am highly organized and able to manage multiple tasks efficiently.

    • I ...

  • Answered by AI
  • Q2. Tell me about u r self
  • Ans. 

    I am a dedicated and motivated individual with a strong background in customer service and problem-solving skills.

    • Customer service-oriented

    • Strong problem-solving skills

    • Motivated and dedicated

    • Excellent communication skills

    • Ability to work well in a team

    • Adaptable and quick learner

  • Answered by AI
  • Q3. What's the package u need
  • Ans. 

    I am looking for a competitive package that aligns with my skills and experience.

    • I am open to discussing the package based on the job requirements and market standards.

    • I have a proven track record in my previous roles and believe I deserve a fair compensation.

    • I am looking for a package that includes benefits such as health insurance, paid time off, and retirement plans.

    • I am willing to negotiate and consider other facto...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident maintain eye contact.Dont bluff just go on with u r flow in a good manner.Maintain dress scence.And all the best for those who go for interview

I applied via Naukri.com and was interviewed in Jun 2022. There were 8 interview rounds.

Round 1 - Aptitude Test 

Aptitude is in our qualities and in our knowledge.

Round 2 - Technical 

(1 Question)

  • Q1. Now a days every thing is connect to technic with technical .
Round 3 - Group Discussion 

In a project ,Group discussion is very important.In which way is correct.

Round 4 - Coding Test 

Code is quantity . In a project code is very important.

Round 5 - Assignment 

In our study how to reach it.

Round 6 - Case Study 

One small nut.That born in small plant and grow to big tree.This is a case study.

Round 7 - HR 

(1 Question)

  • Q1. What is HR.HR means High Resources.
Round 8 - One-on-one 

(1 Question)

  • Q1. IN a project discussion one round one ways are important.

Interview Preparation Tips

Interview preparation tips for other job seekers - Others means in many ways to take help.Helping nature is a god gift.

NON Voice Process Interview Questions Asked at Other Companies

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Q1. What is mortgage value
asked in Wipro
Q2. What is debit credit card
asked in Accenture
Q3. Is a mnc company or not?.
asked in Wipro
Q4. Short term and long term goal
asked in HCLTech
Q5. how o protect our customers
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Self introduction about u
  • Ans. 

    I am a dedicated and enthusiastic individual with strong communication skills and a passion for customer service.

    • I have a Bachelor's degree in Business Administration.

    • I have worked in the customer service industry for 3 years, handling various customer inquiries and resolving issues.

    • I am proficient in using CRM software and have a strong attention to detail.

    • I have received multiple awards for my exceptional customer se...

  • Answered by AI
  • Q2. Y u r rushing to get job in this company
  • Ans. 

    I am rushing to get a job in this company because of its excellent reputation and growth opportunities.

    • The company has a strong reputation in the industry.

    • There are ample growth opportunities within the company.

    • I believe my skills and experience align well with the company's requirements.

    • I am excited about the company's mission and values.

    • I have heard positive feedback from current or former employees.

  • Answered by AI
  • Q3. U have any idea about BPO..?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting specific business operations to a third-party service provider.

    • BPO is a strategic decision made by companies to focus on core competencies while outsourcing non-core activities.

    • It includes various processes like customer support, technical support, data entry, telemarketing, and back-office operations.

    • BPO services can be provided onshore, nearshore, o...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - BE PRACTICED ND BE CONFIDENT DON'T LET ANYONE TO GRAB U

NON Voice Process Jobs at IntouchCX

View all

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Discuss About One Topic
Flow Of Asking questions Share the opinion of Everyon with Each other

Interview Preparation Tips

Interview preparation tips for other job seekers - Fallow back The Who Appiled
Whether Thier Selected Are Regected

I applied via Company Website and was interviewed in May 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self, weakness and strength, they will mention the topic we need to speak for 1min.

Interview Preparation Tips

Interview preparation tips for other job seekers - While going for an interview , please select some of the topics and make a preparation for 2mins , and be confident your response and answers are correct
In your resume please mention what you know , other than that no need to mention anything because it will make a disadvantage for your interview process. Be a present mind and smiling face in front of your interviewer. One thing before applying for this job read the job title and description whether the job is suit for you and make a view of the company profile it will help for you..

All the best ....

I applied via Walk-in and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Intro ur self
  • Q2. Education qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak bold and confidence

I applied via Campus Placement and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about kurnool
  • Ans. 

    Kurnool is a city in the state of Andhra Pradesh, India.

    • Kurnool is the headquarters of Kurnool district.

    • It is located on the banks of the Tungabhadra River.

    • The city has a rich history and was ruled by various dynasties including the Mauryas, Chalukyas, and Vijayanagara Empire.

    • Kurnool is known for its famous Konda Reddy Fort and the Belum Caves, which are the second largest caves in India.

    • The city is also a major hub fo...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't fear and make mistakes while giving interview what type of job it is. Firstly, see the J.D.,next about company,reviews,if u selected for the company the first thing u should do is that what makes company loses their profits or problem facing by the companyJust be loyal and confident what u know about the question which interviewers ask just say don't feel hesitate during interview. Make eye contact of interviewers and make a little smile on your face, be in a formal dress and also while talking with interviewers-wish them, handshake at the last.

Interview Questionnaire 

1 Question

  • Q1. Email writting, story retelling,fill ups

Interview Questionnaire 

5 Questions

  • Q1. Talk in hindi
  • Q2. Give complete profile and detail
  • Ans. 

    A non-voice process is a type of job or task that does not involve direct communication through voice calls.

    • Non-voice processes typically involve tasks such as data entry, email support, chat support, content moderation, and back-office operations.

    • Employees in non-voice processes communicate with customers or clients through written messages or emails instead of phone calls.

    • Examples of non-voice processes include handl...

  • Answered by AI
  • Q3. Complete details
  • Q4. Clear all the doubts
  • Q5. Related to the job

Interview Preparation Tips

Interview preparation tips for other job seekers - That's it

I applied via Company Website and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Assignment 

Non voice process assignment I completed when we get the result

Round 2 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips

Interview Preparation Tips

Topics to prepare for Genpact NON Voice Process interview:
  • bpo non voice
Interview preparation tips for other job seekers - Hord work
Postive attitude
Self motivated
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IntouchCX Interview FAQs

How many rounds are there in IntouchCX NON Voice Process interview?
IntouchCX interview process usually has 4 rounds. The most common rounds in the IntouchCX interview process are Technical, HR and Resume Shortlist.
How to prepare for IntouchCX NON Voice Process interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Service, customer support, Email Support, international bpo and chat support.
What are the top questions asked in IntouchCX NON Voice Process interview?

Some of the top questions asked at the IntouchCX NON Voice Process interview -

  1. Now a days every thing is connect to technic with technica...read more
  2. IN a project discussion one round one ways are importa...read more

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IntouchCX NON Voice Process Interview Process

based on 1 interview

Interview experience

4
  
Good
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IntouchCX NON Voice Process Salary
based on 4 salaries
₹2 L/yr - ₹4.3 L/yr
34% more than the average NON Voice Process Salary in India
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2.0/5

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3.0

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3.0

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3.0

Company culture

3.0

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3.0

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