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IntouchCX NON Voice Process Interview Questions and Answers

Updated 23 Jan 2023

IntouchCX NON Voice Process Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Why should we hire u
  • Ans. 

    I am a highly motivated and skilled candidate with relevant experience and a strong work ethic.

    • I have a proven track record of success in my previous roles.

    • I possess excellent communication and problem-solving skills.

    • I am a quick learner and adapt easily to new technologies and processes.

    • I am a team player and work well in collaborative environments.

    • I am highly organized and able to manage multiple tasks efficiently.

    • I ...

  • Answered by AI
  • Q2. Tell me about u r self
  • Ans. 

    I am a dedicated and motivated individual with a strong background in customer service and problem-solving skills.

    • Customer service-oriented

    • Strong problem-solving skills

    • Motivated and dedicated

    • Excellent communication skills

    • Ability to work well in a team

    • Adaptable and quick learner

  • Answered by AI
  • Q3. What's the package u need
  • Ans. 

    I am looking for a competitive package that aligns with my skills and experience.

    • I am open to discussing the package based on the job requirements and market standards.

    • I have a proven track record in my previous roles and believe I deserve a fair compensation.

    • I am looking for a package that includes benefits such as health insurance, paid time off, and retirement plans.

    • I am willing to negotiate and consider other facto...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident maintain eye contact.Dont bluff just go on with u r flow in a good manner.Maintain dress scence.And all the best for those who go for interview

I applied via Naukri.com and was interviewed in Jun 2022. There were 8 interview rounds.

Round 1 - Aptitude Test 

Aptitude is in our qualities and in our knowledge.

Round 2 - Technical 

(1 Question)

  • Q1. Now a days every thing is connect to technic with technical .
Round 3 - Group Discussion 

In a project ,Group discussion is very important.In which way is correct.

Round 4 - Coding Test 

Code is quantity . In a project code is very important.

Round 5 - Assignment 

In our study how to reach it.

Round 6 - Case Study 

One small nut.That born in small plant and grow to big tree.This is a case study.

Round 7 - HR 

(1 Question)

  • Q1. What is HR.HR means High Resources.
Round 8 - One-on-one 

(1 Question)

  • Q1. IN a project discussion one round one ways are important.

Interview Preparation Tips

Interview preparation tips for other job seekers - Others means in many ways to take help.Helping nature is a god gift.

NON Voice Process Interview Questions Asked at Other Companies

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asked in HCLTech
Q5. how o protect our customers

NON Voice Process Interview Questions & Answers

user image Sai Prabhakar

posted on 9 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Self introduction about u
  • Ans. 

    I am a dedicated and enthusiastic individual with strong communication skills and a passion for customer service.

    • I have a Bachelor's degree in Business Administration.

    • I have worked in the customer service industry for 3 years, handling various customer inquiries and resolving issues.

    • I am proficient in using CRM software and have a strong attention to detail.

    • I have received multiple awards for my exceptional customer se...

  • Answered by AI
  • Q2. Y u r rushing to get job in this company
  • Ans. 

    I am rushing to get a job in this company because of its excellent reputation and growth opportunities.

    • The company has a strong reputation in the industry.

    • There are ample growth opportunities within the company.

    • I believe my skills and experience align well with the company's requirements.

    • I am excited about the company's mission and values.

    • I have heard positive feedback from current or former employees.

  • Answered by AI
  • Q3. U have any idea about BPO..?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting specific business operations to a third-party service provider.

    • BPO is a strategic decision made by companies to focus on core competencies while outsourcing non-core activities.

    • It includes various processes like customer support, technical support, data entry, telemarketing, and back-office operations.

    • BPO services can be provided onshore, nearshore, o...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - BE PRACTICED ND BE CONFIDENT DON'T LET ANYONE TO GRAB U

NON Voice Process Jobs at IntouchCX

View all

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about u r self
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction. About bpo
Round 4 - HR 

(1 Question)

  • Q1. Self introduction about bpo

I applied via Walk-in and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't copy of about ur self .
More energy brisk fr important.
Communication skills is a must.

I applied via Company Website and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduce yourself and educational qualification
Round 3 - Aptitude Test 

They will conduct the MCAT test

Round 4 - One-on-one 

(1 Question)

  • Q1. They will ask you about the situation in which you are while facing the rude customers

Interview Preparation Tips

Interview preparation tips for other job seekers - be calm and cautious when they ask you the questions don't make them to repeat themself.

I applied via Walk-in and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What about your day?
  • Q2. And the legendary tell me about your self
  • Q3. Some previous experience
  • Q4. Something about your life

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confirmed about your self
And my suggestion is discover your self first it is easy

I was interviewed in Aug 2022.

Round 1 - Aptitude Test 

This is a English base test basic English.

Round 2 - Assignment 

This is a second test once you passed the first test then you recieve a mail of this second test this is a versant test. In this Typing skills, Email writing and English is important.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Last but not the least, Third round is OPS round which is taken by HR. This is a face to face interview round.
  • Q2. What is BPO? What is Customer service? How to Handle customer? These are the basic questions

Interview Preparation Tips

Interview preparation tips for other job seekers - If any one wants the job in CNX then you can click on this link and fill the form and give both Test's. Best of luck for all 🤗

-----

Interview Questionnaire 

5 Questions

  • Q1. Talk in hindi
  • Q2. Give complete profile and detail
  • Ans. 

    A non-voice process is a type of job or task that does not involve direct communication through voice calls.

    • Non-voice processes typically involve tasks such as data entry, email support, chat support, content moderation, and back-office operations.

    • Employees in non-voice processes communicate with customers or clients through written messages or emails instead of phone calls.

    • Examples of non-voice processes include handl...

  • Answered by AI
  • Q3. Complete details
  • Q4. Clear all the doubts
  • Q5. Related to the job

Interview Preparation Tips

Interview preparation tips for other job seekers - That's it

IntouchCX Interview FAQs

How many rounds are there in IntouchCX NON Voice Process interview?
IntouchCX interview process usually has 4 rounds. The most common rounds in the IntouchCX interview process are Technical, HR and Resume Shortlist.
How to prepare for IntouchCX NON Voice Process interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Service, customer support, Email Support, international bpo and chat support.
What are the top questions asked in IntouchCX NON Voice Process interview?

Some of the top questions asked at the IntouchCX NON Voice Process interview -

  1. Now a days every thing is connect to technic with technica...read more
  2. IN a project discussion one round one ways are importa...read more

Tell us how to improve this page.

IntouchCX NON Voice Process Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
IntouchCX NON Voice Process Salary
based on 4 salaries
₹2 L/yr - ₹4.3 L/yr
34% more than the average NON Voice Process Salary in India
View more details

IntouchCX NON Voice Process Reviews and Ratings

based on 1 review

2.0/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.0

Salary

3.0

Job security

3.0

Company culture

3.0

Promotions

3.0

Work satisfaction

Explore 1 Review and Rating
International Non Voice Process | Customer Support |

Bangalore / Bengaluru

0-5 Yrs

₹ 2.5-4.5 LPA

Immediate Hiring For International Non Voice Process

Bangalore / Bengaluru

1-5 Yrs

₹ 2-3.75 LPA

Hiring For international Chat Support (Non voice Process)

Hyderabad / Secunderabad

0-3 Yrs

₹ 2-3.25 LPA

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