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IntouchCX Team Lead Interview Questions and Answers

Updated 8 Aug 2024

IntouchCX Team Lead Interview Experiences

4 interviews found

Team Lead Interview Questions & Answers

user image Anonymous

posted on 22 Feb 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Started with face to face interview
  • Q2. About first company roles and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask about previous job role and asked about the live experiences based on scenarios.

Team Lead Interview Questions & Answers

user image Anonymous

posted on 8 Aug 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Normal HR question
Round 2 - One-on-one 

(2 Questions)

  • Q1. Operation Question - KPI
  • Q2. Work mode, concurrency, shrinkage

Team Lead Interview Questions Asked at Other Companies

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Q3. How will you calculate volume of a shipment?
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Q5. A baseball bat and a ball cost 110together, and the bat costs 100 ... read more

Team Lead Interview Questions & Answers

user image Anonymous

posted on 25 Nov 2022

I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. There is nothing generic. You have to be ready with anything and everything possible.
  • Q2. They can ask you anything.

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice company for career growth. Stay away from others in same level. They might be of damage.

Team Lead Interview Questions & Answers

user image Anonymous

posted on 1 Oct 2022

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Typing Test 

(2 Questions)

  • Q1. Introduction about yourself
  • Q2. Experience and BPO related questions

Interview Preparation Tips

Topics to prepare for IntouchCX Team Lead interview:
  • Bpo Operations
Interview preparation tips for other job seekers - Be confident and whatever you say say it without hesitation

IntouchCX interview questions for designations

 Team Manager

 (1)

 Assistant Team Leader

 (1)

 Customer Service Executive

 (13)

 Customer Support Executive

 (9)

 Customer Service Associate

 (7)

 Customer Service Representative

 (4)

 Process Associate

 (3)

 Voice Process Executive

 (3)

Team Lead Jobs at IntouchCX

View all

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Raised questions on functional skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident what ever you answer and we'll prepare on your profile

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Requirement gathering

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy to go if you know the work

Interview Questionnaire 

1 Question

  • Q1. HR asked about work experience

Interview Preparation Tips

Round: Resume Shortlist
Experience: I was waiting for shortlisting

I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About Basic Accounting rules & people management

Interview Preparation Tips

Interview preparation tips for other job seekers - It's an good & learning experience

I applied via Naukri.com and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. About your previous job role
  • Q2. How many agents under you
  • Ans. 

    The number of agents under me varies depending on the project and team size.

    • The number of agents can range from a few to several dozen.

    • It also depends on the level of responsibility and complexity of the project.

    • For example, in my previous project, I had 12 agents under me, while in another project, I had 25.

    • I ensure that I have the right number of agents to effectively manage the project and meet the client's expectat

  • Answered by AI
  • Q3. Are you able work in all shifts
  • Q4. Are you able to relocate in allover india

Interview Preparation Tips

Interview preparation tips for other job seekers - Best experience for the and working from may 2020...

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What changes could you bring in the company in next 2 years ?
  • Q2. Write "SOMETHING" on the board
  • Ans. 

    The candidate should write the word 'SOMETHING' on the board.

    • The candidate should use a marker or chalk to write the word

    • The word should be written clearly and legibly

    • The candidate should ensure proper spacing and alignment

  • Answered by AI
  • Q3. Why did you choose to wear this combination ?
  • Q4. How would you manage if you're paid in % according to the business and not in fixed salary?
  • Q5. What is success to you?

Interview Preparation Tips

Interview preparation tips for other job seekers - The most important things is how honest the candidate is. He she should not agree on all the terms presented to him.
And should ne confident with a smile on and a positive gesture.

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Team Lead interview?
IntouchCX interview process usually has 2 rounds. The most common rounds in the IntouchCX interview process are Resume Shortlist, One-on-one Round and Typing Test.
How to prepare for IntouchCX Team Lead interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Java, Angular, Typescript, Employee Engagement and Javascript.
What are the top questions asked in IntouchCX Team Lead interview?

Some of the top questions asked at the IntouchCX Team Lead interview -

  1. There is nothing generic. You have to be ready with anything and everything pos...read more
  2. Experience and BPO related questi...read more
  3. started with face to face interv...read more

Tell us how to improve this page.

IntouchCX Team Lead Interview Process

based on 3 interviews

2 Interview rounds

  • Resume Shortlist Round
  • One-on-one Round
View more

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IntouchCX Team Lead Salary
based on 228 salaries
₹3 L/yr - ₹9 L/yr
41% less than the average Team Lead Salary in India
View more details

IntouchCX Team Lead Reviews and Ratings

based on 49 reviews

3.1/5

Rating in categories

3.0

Skill development

2.9

Work-life balance

2.3

Salary

2.9

Job security

2.9

Company culture

3.0

Promotions

2.8

Work satisfaction

Explore 49 Reviews and Ratings
Intouch CX Hiring - TEAM LEAD

Hyderabad / Secunderabad

2-5 Yrs

₹ 3.5-6.5 LPA

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