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2.9

based on 1.9k Reviews

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IntouchCX Office Photos

All (17) Hyderabad / Secunderabad (2) Bangalore / Bengaluru (1)
IntouchCX Office Photos
Hyderabad/Secunderabad, Telangana
by Employer
IntouchCX Office Photos
Hyderabad/Secunderabad, Telangana
by Employer
IntouchCX Office Photos
Hyderabad/Secunderabad, Telangana
by Employer
IntouchCX Office Photos
Hyderabad/Secunderabad, Telangana
by Employer
IntouchCX Office Photos
Hyderabad/Secunderabad, Telangana
by Employer
IntouchCX Office Photos
Life at 24-7 Intouch
by Employer
IntouchCX Office Photos
Life at 24-7 Intouch
by Employer
IntouchCX Office Photos
Life at 24-7 Intouch
by Employer
IntouchCX Office Photos
Life at 24-7 Intouch
by Employer
IntouchCX Office Photos
Life at 24-7 Intouch
by Employer
IntouchCX Office Photos
Life at 24-7 Intouch
by Employer
IntouchCX Office Photos
Life at 24-7 Intouch
by Employer
IntouchCX Office Photos
Life at 24-7 Intouch
by Employer
IntouchCX Office Photos
Life at 24-7 Intouch
by Employer
IntouchCX Office Photos
Bangalore / Bengaluru, Karnataka
IntouchCX Office Photos
View from Inside
Hyderabad/Secunderabad, Telangana
IntouchCX Office Photos
Entrance Picture
Hyderabad/Secunderabad, Telangana

IntouchCX Ratings

based on 1.9k reviews
View all

Overall Rating

2.9/5

5

530

4

340

3

295

2

172

1

537

Category Ratings

2.8

Company culture

2.8

Work-life balance

2.8

Skill development

2.7

Salary

2.7

Work satisfaction

2.6

Job security

2.5

Promotions

IntouchCX Reviews

View all
Senior Team Leader in Hyderabad / Secunderabad
Customer Success, Service & Operations
1.0

  •  posted on 30 Nov 2024

Dislikes:
Top Management here are poison. They don't value talent they have their own perception and... read more
  • Skill development - Bad
    • +5 more
Assignment Manager in Hyderabad / Secunderabad
IT & Information Security
5.0

  •  posted on 20 Nov 2024

Dislikes:
Here are some elements of the previous role you can discuss: A role that isn't challenging... read more
Senior E Support Officer in Hyderabad / Secunderabad
Customer Success, Service & Operations
2.0

  •  posted on 27 Nov 2024

Dislikes:
If you think this situation cannot get even worse, the company will take it as a challenge... read more
  • Skill development - Poor
    • +5 more
Service Delivery Manager in Bangalore / Bengaluru
Customer Success, Service & Operations
4.0

  •  posted on 23 Nov 2024

Dislikes:
The Dislikes I Would Say The Working From Office Because The Office Is Really Far From My... read more
Customer Support Executive in Hyderabad / Secunderabad
Customer Success, Service & Operations
2.0

  •  posted on 17 Nov 2024

Dislikes:
I recommend not to join intouchcx if your body does not accept all this kind of stress
  • Salary - Poor
    • +6 more
Senior Service Desk Analyst in Hyderabad / Secunderabad
Customer Success, Service & Operations
3.0

  •  posted on 15 Nov 2024

Dislikes:
Lot of Partiality was shown by the Team Leaders in GSD Process. Lack of motivation and enc... read more
  • Skill development - Poor
    • +1 more
Operations Manager in Bangalore Rural
Customer Success, Service & Operations
3.0

  •  posted on 19 Jun 2024

Dislikes:
Management sucks no support from the HR team nor from the upper management they just let p... read more
  • Skill development - Poor
    • +5 more
Senior Officer in Hyderabad / Secunderabad
Finance & Accounting
1.0

  •  posted on 08 Jul 2024

Dislikes:
Everytime every week they ask for OT as a business requirement and they will tell you it's... read more
  • Salary - Poor
    • +4 more

IntouchCX Interview Questions

Interview Questions by designations

  • E Support Officer (23)
  • Customer Service Executive (13)
  • Senior E Support Officer (12)
  • Customer Support Executive (9)
  • Customer Service Associate (7)
  • Customer Service Representative (4)
  • View all 182 interview experiences

    • Top IntouchCX Interview Questions

    View answers (58)
    Q1. What do you know about ecommerce?

    asked in Customer Service Executive interview

    View answers (4)
    Q2. What are the benefits of using ecommerce services rather than going to shopping/ma ...read more

    asked in Customer Service Executive interview

    Get interview-ready with top interview questions

    View all 56 questions
    View answers (4)
    Q3. How important customers satisfaction means to you?

    asked in Senior E Support Officer interview

    View answers (4)
    Q4. What is the correlation between service level & occupancy?

    asked in Wfm Real Time Analyst interview

    Add answer
    Q5. If your app is crashed out on a phone, what will you do?

    IntouchCX Salaries

    View all
    2.7
     rated by 1.9k IntouchCX employees for salary & benefits
    E Support Officer Salary
    (1.3k salaries)
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    ₹1.5 L/yr - ₹4.5 L/yr
    Senior E Support Officer Salary
    (617 salaries)
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    ₹1.9 L/yr - ₹5.0 L/yr
    Senior Consultant Salary
    (315 salaries)
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    ₹3.0 L/yr - ₹5.5 L/yr
    Quality Analyst Salary
    (261 salaries)
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    ₹2.0 L/yr - ₹5.1 L/yr
    Customer Support Executive Salary
    (239 salaries)
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    ₹1.5 L/yr - ₹4.5 L/yr

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    IntouchCX Jobs

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    IntouchCX Perks & Benefits

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    Office cab/shuttle

    121 total responses

    Free meal

    8 total responses

    Retirement benefits

    2 total responses

    International/On-site exposure

    2 total responses

    Joining bonus

    2 total responses

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