IntouchCX is rated
3.4 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IntouchCX is rated
3.4 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
Sort by:
Popular
Senior Officer in
Hyderabad / Secunderabad
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 08 Jul 2024
Likes
Salary will be credited on time
Dislikes
Everytime every week they ask for OT as a business requirement and they will tell you it's a paid OT but they don't even credit it. Without informing changing the week offs every 2 week they chnge shift timings. If we had any issues and drop an email to higher authority they don't even care and If they need anything from us we need to respond to email immediately. Complete politics they hire for interims and If you get selected they make us to work as slave and don't even give a promotion or recognisable for the work we did.. overall I suggest please don't choose this company. Team leaders don't deserve to be inthe respectable position because they don't even support us and they don't share or explain any process updates....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Officer in
Hyderabad / Secunderabad
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 11 Oct 2024
Likes
Intouch Cx is Overall Good
Dislikes
CTC package is low
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Don't have any kind of dislikes. But I hope intouch can offer work from home instead of staying in job location. Many people are working from pg/Hostels
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Officer (working remotely)
Full Time
·
Instacart Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Apr 2023
Likes
Nothing to like
Dislikes
1.Work pressue
2.we cant able to take atlest 5 mins break excluding break hrs. If we take 5mins break means loose one logout, more then logout means TL will conduct daily meeting separately for scolding
3.no proper leaves mandatory leaves also we have take permission before 15 days back
4.no proper login hrs
5.i was worked in instacart process except associates no one is encouraging persons they all are any time discouraged only...Read More
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 15 Oct 2024
Likes
Incentives
Dislikes
No job security here
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Bangalore / Bengaluru (working remotely)
Full Time
·
Voice \/ Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 27 Sep 2024
Likes
All good
Dislikes
No comments for now
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 02 Jun 2024
Likes
Culture is good
Dislikes
Timing night shift.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Retail Store Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 May 2024
Likes
Worst company ever
Dislikes
Don't waste your time and experience in this filthy company.
Worst company in Hyderabad.
Always night shifts. They just want to money, least bothered about employees.
Work Details
Work days: Monday to Friday
(Strict Timings)
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Oct 2023
Likes
Nothing
Dislikes
The company management and hr Sachin and his trainer Elizabeth Supriya from gar infobahn campus are insane behaviour and rude actions upon no mistakes. Warning of termination for learning chat openning lines before they teach.bad words spoken as well to female employees.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Analyst in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 02 Aug 2023
Likes
Only thing we will get incentive when we are on a sale time and our SME will support us more than team lead.
Dislikes
Management was not good and even HR are not supportive to the employees and they don’t even listen to the agents issues and wont take actions on the issue.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst in
Hyderabad / Secunderabad
Full Time
·
Other Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Nov 2023
Likes
Good and better place
Dislikes
NA
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Sep 2023
Likes
Work culture with team
Dislikes
Currently do not have any dislikes in Knoah Solutions
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 11 Oct 2023
Likes
The HR team is so helpful.
Dislikes
The management team like the team leader and assistant managers are non co-operative for new joiners.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 12 Aug 2023
Likes
Free food
Dislikes
They don't care about the employees leaving and they not even say a final goodbye
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Other IntouchCX Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Executive in
Bangalore / Bengaluru
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Dec 2024
Likes
this is the number 1 third class Behaviour people, they know to call for interview and wait for whole day and the stupid operations manager such an uneducated people they are, they only do not know how to be professional and they are conducting interview.. such a shameless company with shameless people.. i tell people never step into this company and waste your time i think we need to complain this to labor court for sure.....Read More
Dislikes
Totally waste company with uneducated and unprofessional people...
Work Details
Work related travel:This is a desk job.
E Support Officer in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Good
Dislikes
No Freedom like any Culutural activities will not be there, No Time gap rest jn between work Except 30 mins break
No Rest for employee
9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins
No more any Fun friday or Another Activities
No Festival Celebrations
No Bonus & nothing else
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Here HR department is cool, you can work with fake experience, give them some money. I made several complaints but of no use.
Dislikes
Never seen HR department so lazy, they don't take any actions against illegal activities. Maybe they are incompetent for the job.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Team Leader in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Nov 2024
Likes
Top management here are poison. they don't value talent they have their own perception and they keep on believing that.
Dislikes
Top Management here are poison. They don't value talent they have their own perception and they keep on believeing that.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
E Support Officer in
Hyderabad / Secunderabad
Full Time
·
Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Nov 2024
Likes
Nothing much about intouch except cab facility
Dislikes
Strict break timings
No consecutive weekoffs
Main aim to reach sales targets
They don't inform in training and interview but their motto is sales
Work pressure
No life balance ghost shifts
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior E Support Officer in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Salary on time ( even I laughed while writing this but I think it's serious)
Dislikes
If you think this situation cannot get even worse, the company will take it as a challenge!
Split weekoffs - 6th day
incentives are chump change
Need to change company name as PIP 247
they can remove you with in 2-4 weeks or less If needed when January starts
Use and throw.
No human values
Work Details
Work policy:
With reason you can get Work from home.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior E Support Officer in
Hyderabad / Secunderabad
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Nothing here no proper working culture
Dislikes
Work culture
No time management
No wellness
No friendly connections
No breaks
No proper communication tools
Poor infrastructure
Poor management tools and quality tools
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Service Delivery Manager in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Nov 2024
Likes
It’s Peaceful To Work, The Boss Is Very Kind And Joyful So, It’s Really Good!
Dislikes
The Dislikes I Would Say The Working From Office Because The Office Is Really Far From My Place So Hopefully The Give Cabs From Routematic But Still It’s A Headache To Go Up And Down From My Place.
Work Details
Work policy:
First When I Joined It Was Work From Home, After Couple Of Months They Said To Work From Office Permanently.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Assignment Manager in
Hyderabad / Secunderabad
Full Time
·
IT Security Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 20 Nov 2024
Likes
One of the best place I have worked. I love the work culture and environment of the company very much. Managers were always very encouraging and cooperative.
Dislikes
Here are some elements of the previous role you can discuss: A role that isn't challenging you anymore. A reason you feel stagnant in your current position
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 17 Nov 2024
Likes
There is nothing which I like in intouchcx, because of intouchcx my life and my health has ruined, too much stress, work pressure, favouritism, politics in the process, I worked for 1.5 years in intouchcx in this duration of time, i got several diseases because of stress, work pressure, no breaks, 5 hours we use to sit in one place,much more, acoording to me please do not join companies like intouchcx where employees treated as dogs....Read More
Dislikes
I recommend not to join intouchcx if your body does not accept all this kind of stress
IntouchCX is rated 3.4 out of 5, based on 6 reviews by employees on AmbitionBox.
IntouchCX is known for Salary & Benefits which is rated at the top and given a rating of 4.0. However, Job Security is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at IntouchCX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IntouchCX?
According to AmbitionBox ratings, IntouchCX employees rate its salary and benefits as 4.0 out of 5. You can know more about IntouchCX Salaries at AmbitionBox
How is the work culture at IntouchCX?
Work culture is rated 3.3 at IntouchCX by 6 employees. While job security is rated 3.1 and work-life balance is rated 3.5 at IntouchCX. Read detailed reviews by employees of IntouchCX on AmbitionBox.