AmbitionBox
Reviews
i
IntouchCX
based on 1.9k Reviews
Clear all
Clear all
Rating distribution
Category Ratings
Salary
Skill development
Work-life balance
Company culture
Work satisfaction
Job security
Promotions
Insights from employee reviews on AmbitionBox
80% employees reported
80% employees reported
60% employees reported
View more detailed insights
3 reviews
3 reviews
Jobseekers also viewed
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Salary will be credited on time
Everytime every week they ask for OT as a business requirement and they will tell you it's a paid OT but they don't even credit it. Without informing changing the week offs every 2 week they chnge shift timings. If we had any issues and drop an email to higher authority they don't even care and If they need anything from us we need to respond to email immediately. Complete politics they hire for interims and If you get selected they make us to work as slave and don't even give a promotion or recognisable for the work we did.. overall I suggest please don't choose this company. Team leaders don't deserve to be inthe respectable position because they don't even support us and they don't share or explain any process updates....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Intouch Cx is Overall Good
CTC package is low
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Instacart Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
It is a good company
Don't have any kind of dislikes. But I hope intouch can offer work from home instead of staying in job location. Many people are working from pg/Hostels
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Instacart Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing to like
1.Work pressue 2.we cant able to take atlest 5 mins break excluding break hrs. If we take 5mins break means loose one logout, more then logout means TL will conduct daily meeting separately for scolding 3.no proper leaves mandatory leaves also we have take permission before 15 days back 4.no proper login hrs 5.i was worked in instacart process except associates no one is encouraging persons they all are any time discouraged only...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Instacart Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Warst
Worst manager, tl, and management
Read IntouchCX Reviews based on similar designations
(35)
(13)
(4)
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Do not want to describe.
Do not want to describe.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Top trending discussions
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I don't like anything about this organisation
Worst one
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Treats the employees well
There was no decent hike.
Full Time
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Overall Rating
Good
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Cab
Toucher and waste management
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
You get on time salary that’s the good thing
Very bad work culture Initially while hiring the information given is false Team leaders don’t have any courtesy on team members they treat like slave Process n call flows are to much work stress is more
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Incentives
No job security here
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Culture is good
Timing night shift.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Worst company ever
Don't waste your time and experience in this filthy company. Worst company in Hyderabad. Always night shifts. They just want to money, least bothered about employees.
Work days: Monday to Friday (Strict Timings)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing
The company management and hr Sachin and his trainer Elizabeth Supriya from gar infobahn campus are insane behaviour and rude actions upon no mistakes. Warning of termination for learning chat openning lines before they teach.bad words spoken as well to female employees.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Voice \/ Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
All good
No comments for now
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
They can fire you anytime, if by any chance you leave the company because of health issues or personal issues without serving the notice period, they will never issue relieving letter or experience letter and they will also keep the deposit. The only good thing about company is you will get your salary on time.
There is no job security.
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Despite the challenges, I’ve made a few lovely friends at IntouchCX who brighten my work experience.
At IntouchCX, I’ve noticed some problems that affect our work experience. The canteen in tower 2 is not clean, which makes me worry about food safety. Also, there are issues with office politics and favoritism, making it hard to get along as a team. On top of that, the company cab comes two hours earlier than needed, which can be inconvenient. All these problems create a negative environment that makes it harder to enjoy our jobs and be productive....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
It was a good experience with people and some good activities and I enjoyed there a lot.
the leaves approvals was very bad and they are just blackmailing employees about leaves they won't approve leaves and the salary was very low as a fresher I don't know about experienced one. There was no responsibility on the behaviour of higher authorities and there is no much coordination.
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Good support from the Managers (Training Department). Transport/Travel Allowance Good colleagues.
Limited opportunities for vertical growth. Yearly increment are average.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
There is no personal life once you join this organization. They will kill you from inside, no breaks no good leadership no benefits. I was grinded 4 years saved just because of covid and WFH these guys will effect your family too. DO NOT JOIN THIS COMPANY OR YOU WILL DIE...
Go through my above liked things in KNOAH DO NOT JOIN THIS COMPANY THEY WILL KILL YOU FROM INSIDE
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Not even a single positpoint. My Only suggestion to all who planning to join Knoah Solutions is PLEASE DONT WASTE YOUR VALUABLE TIME. Choose wisely, it's your career. Mainly girls please don't join here, you won't even get respect for being a women. You might get explanation from the HR for these negative reviews but trust me I faced alit of challenges only because of this organization.
Every male employees including Management are at back of female employees. Even if not intrested they offer bribes if refused then will fire form the office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
To be honest nothing
Senior director Bhavani Vora is too much favourable towards and does not give importance to boys and she doesn’t care if the employee is leaving the organisation as you all can see from past 4 months how many QA’s left from QA COE process and in future many are ready to leave just because of the Bhavani vora and coming to AM Lohit purshotham he is a womaniser he flirts and uses girls cheap character. For a better work environment need to change these people and it’s not for my benefit as I’m not working there anymore and for sure I’ll never rejoin but for the better organisation reputation please change the QA COE management...Read More
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Company is offering good salary with cab.
There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
this is the number 1 third class Behaviour people, they know to call for interview and wait for whole day and the stupid operations manager such an uneducated people they are, they only do not know how to be professional and they are conducting interview.. such a shameless company with shameless people.. i tell people never step into this company and waste your time i think we need to complain this to labor court for sure.....Read More
Totally waste company with uneducated and unprofessional people...
Work related travel: This is a desk job.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Good
No Freedom like any Culutural activities will not be there, No Time gap rest jn between work Except 30 mins break No Rest for employee 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else
REVIEWS
No Reviews
REVIEWS
No Reviews
REVIEWS
No Reviews
REVIEWS
No Reviews
REVIEWS
No Reviews
REVIEWS
No Reviews
REVIEWS
No Reviews
REVIEWS
No Reviews
SALARIES
JOBS
Discover jobs you love
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 6 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 80% of employees reported the ...working days at IntouchCX as Rotational Shift. 80% employees reported the work timings at IntouchCX as Flexible timing. Read moreConcentrix Corporation
Teleperformance
Foundever
Wipro