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IntouchCX
based on 1.7k Reviews
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Full Time
Accounting & Taxation Department
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Salary will be credited on time
Everytime every week they ask for OT as a business requirement and they will tell you it's a paid OT but they don't even credit it. Without informing changing the week offs every 2 week they chnge shift timings. If we had any issues and drop an email to higher authority they don't even care and If they need anything from us we need to respond to email immediately. Complete politics they hire for interims and If you get selected they make us to work as slave and don't even give a promotion or recognisable for the work we did.. overall I suggest please don't choose this company. Team leaders don't deserve to be inthe respectable position because they don't even support us and they don't share or explain any process updates....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations, Maintenance & Support Department
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Intouch Cx is Overall Good
CTC package is low
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Instacart Department
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It is a good company
Don't have any kind of dislikes. But I hope intouch can offer work from home instead of staying in job location. Many people are working from pg/Hostels
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Instacart Department
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Nothing to like
1.Work pressue 2.we cant able to take atlest 5 mins break excluding break hrs. If we take 5mins break means loose one logout, more then logout means TL will conduct daily meeting separately for scolding 3.no proper leaves mandatory leaves also we have take permission before 15 days back 4.no proper login hrs 5.i was worked in instacart process except associates no one is encouraging persons they all are any time discouraged only...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Instacart Department
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Warst
Worst manager, tl, and management
Full Time
Enterprise & B2B Sales Department
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Do not want to describe.
Do not want to describe.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Top trending discussions
Full Time
Non Voice Department
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Incentives
No job security here
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice \/ Blended Department
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All good
No comments for now
Full Time
Non Voice Department
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Culture is good
Timing night shift.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Retail Store Operations Department
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Worst company ever
Don't waste your time and experience in this filthy company. Worst company in Hyderabad. Always night shifts. They just want to money, least bothered about employees.
Work days: Monday to Friday (Strict Timings)
Full Time
Non Voice Department
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Nothing
The company management and hr Sachin and his trainer Elizabeth Supriya from gar infobahn campus are insane behaviour and rude actions upon no mistakes. Warning of termination for learning chat openning lines before they teach.bad words spoken as well to female employees.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Sales Support & Operations Department
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Only thing we will get incentive when we are on a sale time and our SME will support us more than team lead.
Management was not good and even HR are not supportive to the employees and they don’t even listen to the agents issues and wont take actions on the issue.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Other Department
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Good and better place
NA
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Work culture with team
Currently do not have any dislikes in Knoah Solutions
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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The HR team is so helpful.
The management team like the team leader and assistant managers are non co-operative for new joiners.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Free food
They don't care about the employees leaving and they not even say a final goodbye
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Accounting & Taxation Department
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this is the number 1 third class Behaviour people, they know to call for interview and wait for whole day and the stupid operations manager such an uneducated people they are, they only do not know how to be professional and they are conducting interview.. such a shameless company with shameless people.. i tell people never step into this company and waste your time i think we need to complain this to labor court for sure.....Read More
Totally waste company with uneducated and unprofessional people...
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Good
No Freedom like any Culutural activities will not be there, No Time gap rest jn between work Except 30 mins break No Rest for employee 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else
Full Time
Customer Success Department
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Here HR department is cool, you can work with fake experience, give them some money. I made several complaints but of no use.
Never seen HR department so lazy, they don't take any actions against illegal activities. Maybe they are incompetent for the job.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Top management here are poison. they don't value talent they have their own perception and they keep on believing that.
Top Management here are poison. They don't value talent they have their own perception and they keep on believeing that.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Other Department
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Nothing much about intouch except cab facility
Strict break timings No consecutive weekoffs Main aim to reach sales targets They don't inform in training and interview but their motto is sales Work pressure No life balance ghost shifts
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Salary on time ( even I laughed while writing this but I think it's serious)
If you think this situation cannot get even worse, the company will take it as a challenge! Split weekoffs - 6th day incentives are chump change Need to change company name as PIP 247 they can remove you with in 2-4 weeks or less If needed when January starts Use and throw. No human values
Work policy: With reason you can get Work from home.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Nothing here no proper working culture
Work culture No time management No wellness No friendly connections No breaks No proper communication tools Poor infrastructure Poor management tools and quality tools
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Service Delivery Department
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It’s Peaceful To Work, The Boss Is Very Kind And Joyful So, It’s Really Good!
The Dislikes I Would Say The Working From Office Because The Office Is Really Far From My Place So Hopefully The Give Cabs From Routematic But Still It’s A Headache To Go Up And Down From My Place.
Work policy: First When I Joined It Was Work From Home, After Couple Of Months They Said To Work From Office Permanently.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
IT Security Department
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One of the best place I have worked. I love the work culture and environment of the company very much. Managers were always very encouraging and cooperative.
Here are some elements of the previous role you can discuss: A role that isn't challenging you anymore. A reason you feel stagnant in your current position
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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There is nothing which I like in intouchcx, because of intouchcx my life and my health has ruined, too much stress, work pressure, favouritism, politics in the process, I worked for 1.5 years in intouchcx in this duration of time, i got several diseases because of stress, work pressure, no breaks, 5 hours we use to sit in one place,much more, acoording to me please do not join companies like intouchcx where employees treated as dogs....Read More
I recommend not to join intouchcx if your body does not accept all this kind of stress
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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