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IntouchCX Senior E Support Officer Reviews

Updated 6 Mar, 2025
Overall Rating
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2.7/5
based on 111 reviews

Rating distribution

Category Ratings

2.6

Salary

2.5

Skill development

2.4

Company culture

2.4

Work-life balance

2.4

Work satisfaction

2.3

Promotions

2.1

Job security

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

47% employees reported

Rotational Shift

Rotational Shift

84% employees reported

Flexible timing

Flexible timing

40% employees reported

No travel

No travel

70% employees reported

Gender based rating

2.5
female

Rated by Women

26 reviews

2.8
male

Rated by Men

79 reviews

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Top Mentions in IntouchCX Senior E Support Officer Reviews
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111 reviews found

Sort by: Popular

Top IntouchCX Senior E Support Officer Interview Questions

Q1. How important customers satisfaction means to you?
Q2. Speak continuously on something for 2 minutes.
Q3. Speak about something for 2 mins continuously.
Q4. What is up selling and cross selling?
Q5. Explain what is customer support?

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Read IntouchCX Senior E Support Officer Reviews based on locations

2.6
 Hyderabad / Secunderabad

 (89)

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People also ask about IntouchCX's Senior E Support Officers

Is IntouchCX a good place to work for Senior E Support Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 111 employee reviews, it's clear that most senior e support officers have a below average experience working at IntouchCX. Salary holds the highest rating at 2.6, while job security is rated the lowest amongst all factors at 2.1. Read reviews about salary and job security on AmbitionBox.
Does IntouchCX pay their Senior E Support Officers well?
According to AmbitionBox reviews, IntouchCX senior e support officers rate their salary and benefits at 2.6 out of 5, based on 111 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's senior e support officers salaries here and to read reviews specifically about salary and benefits at IntouchCX for senior e support officers, click here .
How is the work culture at IntouchCX for Senior E Support Officers?
Work culture at IntouchCX for senior e support officers is rated 2.4 out of 5 by 111 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at IntouchCX for senior e support officers, click here .
How is the job security at IntouchCX for Senior E Support Officers?
Based on 111 reviews on AmbitionBox, IntouchCX's senior e support officers rate job security at 2.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX. To read reviews about job security at IntouchCX for senior e support officers, click here .
Is work from home available to Senior E Support Officers at IntouchCX?
According to AmbitionBox, 14% of IntouchCX's senior e support officers work from home permanently, 39% work from the office, and 47% follow a hybrid model, based on 21 reviews in the last 6 months. This reflects a flexible approach to work arrangements.

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IntouchCX Senior E Support Officer Salary
based on 617 salaries
₹1.9 L/yr - ₹5 L/yr
9% more than the average Senior E Support Officer Salary in India
View more details
cab
Office cab/shuttle
5 total responses
retirement
Retirement benefits
1 total response
joining
Joining bonus
1 total response
annualLeaves
Annual leaves
1 total response
+3 more benefits
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