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3.0

based on 1.7k Reviews

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IntouchCX E Support Officer Reviews

based on 276 reviews
Updated 15 Dec, 2024

Overall Rating

2.9/5
How AmbitionBox ratings work?

Category Ratings

2.8

Company culture

2.8

Skill development

2.7

Work-Life balance

2.7

Salary & Benefits

2.7

Work Satisfaction

2.4

Job Security

2.4

Promotions/Appraisal

Top Mentions in IntouchCX E Support Officer Reviews

276 reviews found

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Discover interview dos and don'ts from real experiences

People also ask about IntouchCX's E Support Officers

Is IntouchCX a good place to work for E Support Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 276 employee reviews, it's clear that most e support officers have a below average experience working at IntouchCX. Company culture holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about company culture and career growth on AmbitionBox.
Does IntouchCX pay their E Support Officers well?
According to AmbitionBox reviews, IntouchCX e support officers rate their salary and benefits at 2.7 out of 5, based on 276 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's e support officers salaries here and to read reviews specifically about salary and benefits at IntouchCX for e support officers, click here.
How is the work culture at IntouchCX for E Support Officers?
Work culture at IntouchCX for e support officers is rated 2.8 out of 5 by 276 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at IntouchCX for e support officers, click here.
How is the job security at IntouchCX for E Support Officers?
Based on 276 reviews on AmbitionBox, IntouchCX's e support officers rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX. To read reviews about job security at IntouchCX for e support officers, click here.
Is work from home available to E Support Officers at IntouchCX?
According to AmbitionBox, 15% of IntouchCX's e support officers work from home permanently, 64% work from the office, and 21% follow a hybrid model, based on 33 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at IntouchCX for e support officers, click here.

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Work Policy for IntouchCX E Support Officer

i
Workplace policy may vary based on Department, Designation and Location.

based on 33 reviews in last 6 months

Work from office

Work from office

64%
Hybrid

Hybrid

21%

2 days/week from office

9%

Other hybrid work policies

9%

3 days/week from office

3%

Permanent work from home

Permanent work from home

15%
Join IntouchCX We are IntouchCX. Where innovation meets industry.

Gender Based Ratings for IntouchCX E Support Officer

based on 263 reviews
3.0
Rated by 94 Women

Rated 3.0 for Company Culture and 3.0 for Skill Development

women
2.9
Rated by 169 Men

Rated 2.7 for Company Culture and 2.7 for Skill Development

men

Working Days for IntouchCX E Support Officer

based on 276 reviews
Rotational Shift
76%
Monday to Friday
17%
Other
5%
Monday to Saturday
2%

Work Timings for IntouchCX E Support Officer

based on 276 reviews
Flexible timing
Strict (1.30am - 10.30am)
Strict (9pm - 6am)
50%
5%
3%
42% employees reported other strict timings

Shift Timings for IntouchCX E Support Officer

based on 276 reviews
Day shift
Night shift
54%
46%

Business Travel for IntouchCX E Support Officer

based on 276 reviews
No travel
66%
Within city
31%
International travel
1%
Within the city
1%
Within country
1%
IntouchCX E Support Officer Salary
based on 1.2k salaries
₹1.5 L/yr - ₹5 L/yr
At par with the average E Support Officer Salary in India
View more details
cab
Office cab/shuttle
22 total responses
healthInsurance
Health insurance
8 total responses
softskill
Job/Soft skill training
17 total responses
meal
Cafeteria
11 total responses
+1 more benefit
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