IntouchCX E Support Officer Reviews

Likes

Despite the challenges, I’ve made a few lovely friends at IntouchCX who brighten my work experience.

Dislikes

At IntouchCX, I’ve noticed some problems that affect our work experience. The canteen in tower 2 is not clean, which makes me worry about food safety. Also, there are issues with office politics and favoritism, making it hard to get along as a team. On top of that, the company cab comes two hours earlier than needed, which can be inconvenient. All these problems create a negative environment that makes it harder to enjoy our jobs and be productive....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It was a good experience with people and some good activities and I enjoyed there a lot.

Dislikes

the leaves approvals was very bad and they are just blackmailing employees about leaves they won't approve leaves and the salary was very low as a fresher I don't know about experienced one. There was no responsibility on the behaviour of higher authorities and there is no much coordination.

Likes

Nothing much about intouch except cab facility

Dislikes

Strict break timings No consecutive weekoffs Main aim to reach sales targets They don't inform in training and interview but their motto is sales Work pressure No life balance ghost shifts

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

On time salary and got leaves whenever I applied and requested.

Dislikes

Looks alike mini pakistan because lot of muslims are there in the organisation and they' hate israel hahah. The operation manager and are from same organisation and promoted.So, they know only what Intouchcx rules are they don't know anything other than than that company don't implement anything new in the organisation. There is nothing to learn

Work Details

Work policy: If you are making good score you will get a work from home or else you can work from office it's upto you.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The only thing I like about the company is on time salary credit and incentives used to get after sales

Dislikes

Always expect us to work harder and harder tirelessly like robot, usually demands us to keep working for hours out of office hours in the name of forces OT (over time) sometimes forgot to pay that as well and we have to keep reminding them the time and all when we have worked more than our login hours and they still behave like didn't heard, also strict attitude towards your own pending leaves which you cannot take even on serious times or your health is in serious condition that's very bad thing...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

IntouchCX provides innovative customer service solutions to some of the biggest brands in the world. By investing in our people and technology, we deliver bar-setting customer care with a focus on culture and brand alignment. We're not your typical contact center.

Dislikes

Not enough professional development. Mismatch in work style and environment

Likes

Good every thing is good

Dislikes

Nothing much everything is fine

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

👍 work culture

Dislikes

👎 Nothing

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.