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WNS

3.4

based on 12.5k Reviews

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WNS Reviews

Updated 21 Apr, 2025

Overall Rating

3.4/5

based on 12.5k reviews

8% below industry's average

know more

Category Ratings

3.6

Job Security

3.3

Work-Life Balance

3.1

Company Culture

3.1

Skill Development

3.1

Work Satisfaction

2.9

Salary

2.6

Promotions

What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

61% employees reported

Monday to Friday

71% employees reported

Flexible timing

54% employees reported

No travel

69% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

3.7k reviews

3.3

Rated by Men

8.3k reviews

WNS is rated 3.4 out of 5 stars on AmbitionBox, based on 12.5k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the c... Read more

Detailed WNS Employee Reviews

Senior Associate in Gurgaon / Gurugram

Full Time

US healthcare Department

1.0

posted on 30 Mar 2025

Likes

company provide good salary hike.

Dislikes

apart from salary hike, this company does not provide a cup to drink water and I seriously mean it. I have just passed 2 weeks in this company and I feel like I am working in some local domestic company, The time you entered into this company you will feel like company only focus on cost cutting, smelly washroom with no basic hygiene no toilet roll, no fragnance spray, there is tea/coffee machine but no cups, you have to bring your own from home same goes for drinking water, you have to pay for the meal and even after paying you get cold rice and chapati, there is no professionalism in the management, Manager shout their associates in very rudely manner and even gave threat of firing employees, and management team is worst in this company here is one example my shift over at 3:30 Am and according to company policy all cab should be start moving at 4:00 AM but guess what we did not get the cab details even after 4:10 Am which should be given prior 2 hours before from logout shift timing as per their transport policy, which cause huge delay while leaving from the company. Think I can reach my home under 30 minutes but the cab itself take approximate 1 hour to leave the company location and if you guys are thinking that above all experience is limited to my process then you are in a big blunder my friend. I have a lot to written but this place is not enough to write. So Join this company at your own risk....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Senior Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

3.0

posted on 07 Dec 2024

Likes

I work as a travel advisor. And this is really a smooth process. What I like most about wns is supervisor and manager's behaviour. Managers and supervisors are really nice to everyone that's the only thing one can appreciate about WNS.

Dislikes

There is no both side cab available. Just one side cab facility which you will get in return. But even if you have cab facility you have to wait for it for one hour after shift end, you ll b standing with other employees in waiting list. No job security at all, process may ramped down and time and despite that you won't get bench period. Canteen workers are rude that even they can't give u juts a spoon if u ll ask for. This company is overall just a show off. And most imp thing, there is no wfh not even you are on bed that means u have to come and if you take a leave that ll be considered an unplanned leave in whatever case. Second imp thing: you ll work on 50s generation fixed system like cpu monitor where somewhere mouse is not working somewhere keyboard is not working but you have to work. There is no laptop facility. If you loose any ur belongings here even if on ur own desk no action ll be taken towards it. You won't be paid exact amount what you have got in offer letter. Conclusion : this is a rubbish organisation except supervisors behaviour....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

View all detailed WNS employee reviews

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Top Mentions in WNS Reviews

Salary (2016)

Senior Management (1713)

Work Environment (1226)

Job Security (1203)

Work Life Balance (1203)

Work Culture (1079)

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12.5k reviews found

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Associate Lead in Hyderabad / Secunderabad

Full Time

Non Voice Department

3.0

posted on 16 Apr 2025

Likes

Work From home and job security

Dislikes

Salary was not good , Hikes were not good and hike % was very less and Management was not good, everything will get delayed due to that employee so are getting impacted.

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Advisor in Gurgaon / Gurugram

Full Time

Other Department

1.0

posted on 15 Apr 2025

Likes

I like nothing about this company I was given an offer letter called for an onboarding documentation , then later on i was rejected as my assessment was not acceptable..Really broo

Dislikes

The interview process, the training team, and their management is so inferior. How would you feel if you got rejected after all you interview rounds are cleared, and you’re given an offer letter too, starting your onboarding process and documentation, later on you will be informed like you can’t join😶 This ain’t a comedy show, seriously everything was done good and fine and i was about to complete my onboarding documentary then they said you can leave for the day. WNS has poor management and processing this was so unacceptable, The training team was like i cheated on assessment oh really 🥴 Worse management and training team ever...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Back end Executive in Pune

Full Time

Customer Success Department

1.0

posted on 14 Apr 2025

Likes

Multinational company

Dislikes

Salary offered very less even u r experienced. If you have gap 2/3 months in your resume. They treat you like a criminal. If you have family responsibility and you informed them honestly it's big mistake of yours. Feel like underpaid employee. It tooks 2/3 days for interview. As I checked multiple companies took 1 day and gave u offer letter same day. It's like harrasment go everyday sit and then after 3/4 days they will reject you. It's a worst experience have....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Manager in Gurgaon / Gurugram

Full Time

Accounting & Taxation Department

2.0

posted on 10 Apr 2025

Likes

Shif timings are little flexible for me I have been working with

Dislikes

People at Management/Leadership role are not good..They will try to dominate you at each step and in all discussions. They will never listen to you. Whenever we had a connection/conversation with our leadership we have been asked forcefully to turn on their cameras on MS Teams. Though we are working from office and management working from different location.. Also, no one is here to support you.. Everytime you will be blamed for all actions/tasks you have been assigned.. No job security is there where you can seek for movement nor promotions happen on time for my team.. Dissatisfaction and disappointment is there at each level ......Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Latest WNS Employee Reviews

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Senior Associate in Gurugram

Operations

4.0

• posted on 21 Apr 2025

Likes:

Should be diceplane work, team coordination should be good

Dislikes:

Senior management behavior issue

Senior Accountant in Mumbai

Accounting & Taxation

1.0

• posted on 21 Apr 2025

Likes:

Nothing

Dislikes:

Everything

Customer Service in Mumbai

Airline Services

3.0

• posted on 21 Apr 2025

Likes:

No support from anyone

Dislikes:

Work environment

Senior Associate in Gurgaon / Gurugram

Full Time

Banking Operations Department

4.0

posted on 09 Apr 2025

Likes

Good Salary, medium work pressure, Job Security

Dislikes

Politics, Incompetent Management (They can suck your blood if you don't shout), do not expect any greetings on a festival not even a box of sweets, Lack of learning even you will forget your previous skills. They make people sloth and then kick out them with their politics.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Read WNS Reviews based on designations

MIS Analyst in Mumbai

Full Time

Recruitment & Talent Acquisition Department

3.0

posted on 09 Apr 2025

Dislikes

There's no job security, they expect you to work 24*7. And there's no motivation and positive feedback from them. Also they never take feedback positively.

Work Details

Work policy: WFH only when you are not well

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Gurgaon / Gurugram

Full Time

Accounting & Taxation Department

3.0

posted on 05 Apr 2025

Likes

"On the positive side, there's a strong emphasis on staying away from office politics, which creates a more pleasant work environment. The team is generally great to work with, and collaboration is usually smooth. Of course, like any workplace, there are small issues here and there, but nothing that’s out of the ordinary."

Dislikes

"One major downside is that the salary you are offered when you join is the salary you’ll be stuck with. Don't expect any meaningful raises or salary increases in the years to come. It's disappointing to see little to no effort in rewarding employee growth or performance with appropriate compensation."

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about WNS.

Process Associate in Hyderabad / Secunderabad

Full Time

Operations Department

4.0

posted on 05 Apr 2025

Likes

Higher level managers are so friendly.they treat everyone equally and there is no much work pressure in work.this helps me to manage my work life balance.

Dislikes

Managers are not good their behaviour is not in professional way.this is a corporate sector but there is a assistant manager name Samuel forced everyone in the office to call him as sir.even our group manager did not ask anyone to give him such kind of special respect. Some female employees does not feel free to share their problems involved in process.work allocation is also different from person to person....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Lead Quality Analyst in Indore

Full Time

Operations Department

3.0

posted on 05 Apr 2025

Likes

Working in WNS exposes you to the real world of your job profile helping you to grow and learn in the process and the salary offered is quite good.

Dislikes

Nothing is likeable no support no understanding pressure to leave when can't support

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Assistant Manager in Gurgaon / Gurugram

Full Time

Business Intelligence & Analytics Department

4.0

posted on 04 Apr 2025

Likes

Supportive Management, freedom to workout your ideas to benifit your team, client & WNS services. Nice people to work with. Job security is very good.

Dislikes

No flexibility of choosing WFO days, employee's personal growth seems no priority to management, poor appraisal & recognition.

Work Details

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Visakhapatnam

Full Time

Operations Department

1.0

posted on 27 Mar 2025

Good friends I had meet.

Dislikes

Very very less Salary increase and transportation services is wrost. Few manager's behaviour not in good way with the team. Politics happening in the company. Partiality & favourability plays main role.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Married Employees, Be Honest: Is it a good idea to have a working wife? or is it unsafe?

I have seen so many people having extramarital affairs in my corporate life that I feel scared with just the thought of having a working wife. What if her bosses tries on her, or what if some colleague tries to get overfriendly...

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Jobs at WNS

View All

Sr Group Manager F&A Ops (PTP+OTC+RTR)

Pune

12 - 20 Yrs

Not Disclosed

Senior Group Manager F&A Operations OTC (Collections)

Pune

10 - 18 Yrs

Not Disclosed

Senior Consultant (AVP) F&A Transition

Pune +1

10 - 16 Yrs

Not Disclosed

HQ - Mumbai, Maharashtra, India

BPO

10k-50k Employees (India)

Food Processing

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AmbitionBox has 12.5k WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 71% of employees reported the working days at WNS as Monday to Fr...

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WNS Salaries in India

Senior Associate 13.7k salaries	Unlock ₹0.6 L/yr - ₹8 L/yr
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