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WNS

3.4
based on 10.5k Reviews

Working at WNS

Company Summary

WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions for various industries.

Overall Rating

3.4/5
based on 10.5k reviews
highly rated categories
On-Par
with industry average
highly rated categories
Critically rated for

Promotions/Appraisal, Salary & Benefits, Work Satisfaction

Work Policy
Work from office
Work from office
61% employees reported
Monday to Friday
Monday to Friday
72% employees reported
Flexible timing
Flexible timing
55% employees reported
No travel
No travel
69% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
886 employees reported
Job/Soft skill training
Job/Soft skill training
817 employees reported
Cafeteria
Cafeteria
781 employees reported
Health insurance
Health insurance
642 employees reported
View all benefits

About WNS

Founded in1996 (28 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersMumbai, Maharashtra, India
Websitewns.com
Primary Industry
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WNS Limited is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 375 clients across various industries. WNS delivers an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2021, WNS had 49,610 professionals across 55 delivery centers worldwide including facilities in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, the United Kingdom, and the United States.
Mission: We enable clients to outperform with our passion for service and innovation. At the heart of each client, engagement is our pursuit to understand our client’s business and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network. Outperformance is the game-changing difference between survival and dramatic growth for companies across every industry, globally. The key catalyst for ‘Outperformance’ is the elusive, but possible goal of exceeding customer expectations or stated objectives, and thus being able to deliver beyond anticipated profit and growth numbers. To ‘Outperform’, organizations would have to battle myriad competitive forces, manage elusive sales conversions, demanding customers, inflationary pressures, rising costs and an increasingly stringent regulatory environment, each day. It’s a no-brainer that most organizations find even survival strategies challenging in such complex business environs. Predictable, but possibly staid strategies come in handy for the survivors.
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WNS Subsidiaries

World Network Services

3.4
 • 612 reviews

Value Edge Research Services

4.8
 • 2 reviews

HealthHelp

2.0
 • 1 review

Fusion Outsourcing Services

-
 • No Reviews
Report error

WNS Ratings

based on 10.5k reviews

Overall Rating

3.4/5
How AmbitionBox ratings work?
5
3.6k
4
2.8k
3
1.9k
2
791
1
1.5k

Category Ratings

3.7

Job Security

3.4

Work-Life Balance

3.2

Company Culture

3.2

Skill Development

3.1

Work Satisfaction

2.9

Salary & Benefits

2.7

Promotions/Appraisal

WNS is rated 3.4 out of 5 stars on AmbitionBox, based on 10.5k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at WNS
based on 10k reviews
3.4
Rated by 3.1k Women
Rated 3.6 for Job Security and 3.3 for Work-Life Balance
3.4
Rated by 6.9k Men
Rated 3.7 for Job Security and 3.4 for Work-Life Balance

Work Policy at WNS

based on 901 reviews in last 6 months
Work from office
61%
Hybrid
31%
Permanent work from home
8%

WNS Reviews

Top mentions in WNS Reviews

+ 5 more

Compare WNS with Similar Companies

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Overall Rating
3.4/5
based on 10.5k reviews
3.7/5
based on 36.3k reviews
3.7/5
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Highly Rated for
No highly rated category
Job Security
Company culture
Skill development
Job Security
Work-Life balance
Job Security
Critically Rated for
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Promotion/Appraisals
Salary & Benefits
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Primary Work Policy
Work from office
61% employees reported
Hybrid
82% employees reported
Work from office
81% employees reported
Hybrid
74% employees reported
Rating by Women Employees
3.4
Average
rated by 3.1k women
3.8
Good
rated by 10.8k women
3.8
Good
rated by 24.2k women
3.6
Good
rated by 7.1k women
Rating by Men Employees
3.4
Average
rated by 6.9k men
3.7
Good
rated by 22.9k men
3.7
Good
rated by 54.5k men
3.5
Good
rated by 24.9k men
Job Security
3.7
Good
4.2
Good
4.6
Excellent
3.8
Good
View more

WNS Salaries

2.9
rated by 10.5k employees for salaries

Senior Associate

(11.6k salaries)
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₹0.8 L/yr - ₹7.7 L/yr

Associate Lead

(3.2k salaries)
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₹2.7 L/yr - ₹11 L/yr

Senior Associate Operations

(2.8k salaries)
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₹1.1 L/yr - ₹7.9 L/yr

Operations Associate

(1.7k salaries)
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₹1 L/yr - ₹5.5 L/yr

Deputy Manager

(1.5k salaries)
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₹6.9 L/yr - ₹23.1 L/yr

Group Manager

(1.1k salaries)
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₹10.1 L/yr - ₹35 L/yr

Senior Analyst

(897 salaries)
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₹3.5 L/yr - ₹12.5 L/yr

Analyst

(868 salaries)
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₹2.3 L/yr - ₹11 L/yr

Team Lead

(830 salaries)
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₹2.2 L/yr - ₹10.2 L/yr

Process Associate

(584 salaries)
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₹1 L/yr - ₹5.2 L/yr

WNS Interview Questions

Interview Process at WNS

based on 244 interviews in last 1 year
Interview Experience
4.0
Good
Difficulty level
Easy
27%
Moderate
67%
Hard
6%

People are getting interviews through

based on 675 WNS interviews
Job Portal
32%
Walkin
20%
Referral
19%
Company Website
6%
*23% candidates got the interview through other sources
stats-bars
High confidence

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3.6
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3.8
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3.9
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3.8
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4.1
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3.9
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3.7
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3.7
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3.9
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