Add office photos
WNS logo
Premium Employer

WNSVerified

3.3
based on 13.3k Reviews
Video summary

Working at WNS

Company Summary

WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions for various industries.

Overall Rating

3.3/5
based on 13.3k reviews
highly rated categories
8% below
industry average
highly rated categories
Critically rated for

Promotions, Salary, Work satisfaction

Work Policy
Work from office
Work from office
60% employees reported
Monday to Friday
Monday to Friday
71% employees reported
Flexible timing
Flexible timing
53% employees reported
No travel
No travel
69% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
888 employees reported
Job/Soft skill training
Job/Soft skill training
819 employees reported
Cafeteria
Cafeteria
779 employees reported
Health insurance
Health insurance
640 employees reported
View all benefits

About WNS

Founded in1996 (29 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersMumbai, Maharashtra, India
Websitewns.com
Primary Industry
View in video summary

WNS (Holdings) Limited (NYSE: WNS), is a global digital-led business transformation and services partner. WNS combines deep domain expertise with talent, technology and AI to co-create innovative solutions for over 600+ clients across 13 countries. We deliver an entire spectrum of solutions including industry-specific offerin, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses.

 

Our 63,000+ employees from 66 delivery centers worldwide work passionately towards enabling businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities. Our global footprint strides across 13 countries – including Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States.

Mission: We enable clients to outperform with our passion for service and innovation. At the heart of each client, engagement is our pursuit to understand our client’s business and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network. Outperformance is the game-changing difference between survival and dramatic growth for companies across every industry, globally. The key catalyst for ‘Outperformance’ is the elusive, but possible goal of exceeding customer expectations or stated objectives, and thus being able to deliver beyond anticipated profit and growth numbers. To ‘Outperform’, organizations would have to battle myriad competitive forces, manage elusive sales conversions, demanding customers, inflationary pressures, rising costs and an increasingly stringent regulatory environment, each day. It’s a no-brainer that most organizations find even survival strategies challenging in such complex business environs. Predictable, but possibly staid strategies come in handy for the survivors.
Report error
Most Followed Companies
Most Visited Companies
Most Searched Companies
10000+ Followers

WNS Ratings

based on 13.3k reviews

Overall Rating

3.3/5
How AmbitionBox ratings work?
5
4.3k
4
3.4k
3
2.5k
2
1.1k
1
2k

Category Ratings

3.6

Job security

3.4

Work-life balance

3.1

Company culture

3.1

Skill development

3.1

Work satisfaction

2.9

Salary

2.6

Promotions

WNS is rated 3.3 out of 5 stars on AmbitionBox, based on 13.3k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at WNS
based on 12.8k reviews
3.4
Rated by 4k Women
Rated 3.6 for Job security and 3.4 for Work-life balance
3.3
Rated by 8.8k Men
Rated 3.6 for Job security and 3.3 for Work-life balance

Work Policy at WNS

based on 2k reviews in last 6 months
Work from office
60%
Hybrid
31%
Permanent work from home
9%

WNS Reviews

Top mentions in WNS Reviews

+ 5 more

Compare WNS with Similar Companies

WNS
Teleperformance
Change Company
iEnergizer
Change Company
Concentrix Corporation
Change Company
Overall Rating
3.3/5
based on 13.3k reviews
3.9/5
based on 33.1k reviews
4.7/5
based on 25.2k reviews
3.7/5
based on 28.8k reviews
Highly Rated for
No highly rated category
Skill development
Work-life balance
Job security
Salary
Skill development
Work-life balance
Job security
Critically Rated for
Promotions
Salary
Skill development
No critically rated category
No critically rated category
Promotions
Salary
Primary Work Policy
Work from office
60% employees reported
Work from office
58% employees reported
Work from office
88% employees reported
Work from office
73% employees reported
Rating by Women Employees
3.4
Average
rated by 4k women
3.6
Good
rated by 10k women
4.7
Excellent
rated by 7.3k women
3.7
Good
rated by 8.4k women
Rating by Men Employees
3.3
Average
rated by 8.8k men
4.0
Good
rated by 21.5k men
4.7
Excellent
rated by 17.5k men
3.7
Good
rated by 19.1k men
Job security
3.6
Good
3.8
Good
4.6
Excellent
4.0
Good
View more

WNS Salaries

WNS salaries have received with an average score of 2.9 out of 5 by 13.3k employees.

Senior Associate

(14.3k salaries)
Unlock
₹2.5 L/yr - ₹7 L/yr

Associate Lead

(3.5k salaries)
Unlock
₹4.5 L/yr - ₹10 L/yr

Senior Associate Operations

(3.1k salaries)
Unlock
₹2.5 L/yr - ₹6.5 L/yr

Operations Associate

(2.2k salaries)
Unlock
₹1.7 L/yr - ₹4.6 L/yr

Deputy Manager

(2.1k salaries)
Unlock
₹11.6 L/yr - ₹20.3 L/yr

Group Manager

(1.3k salaries)
Unlock
₹17 L/yr - ₹30 L/yr

Senior Analyst

(1.1k salaries)
Unlock
₹5.1 L/yr - ₹12 L/yr

Team Lead

(1.1k salaries)
Unlock
₹4.1 L/yr - ₹9.3 L/yr

Analyst

(937 salaries)
Unlock
₹4.8 L/yr - ₹10.1 L/yr

Process Associate

(586 salaries)
Unlock
₹1.8 L/yr - ₹4.7 L/yr

WNS News

View all

Merger of technology and operations needed to tackle Agentic AI: WNS CEO Keshav Murugesh

HinduBusinessLine | 11 Jul, 2025
Merger of technology and operations needed to tackle Agentic AI: WNS CEO Keshav Murugesh

SPOTLIGHT: Keshav Murugesh: The man who transformed WNS

HinduBusinessLine | 8 Jul, 2025
SPOTLIGHT: Keshav Murugesh: The man who transformed WNS

Capgemini-WNS deal rewrites BPO value proposition amid AI disruption

HinduBusinessLine | 8 Jul, 2025
Capgemini-WNS deal rewrites BPO value proposition amid AI disruption

Capgemini-WNS deal rewrites BPO value proposition amid AI disruption

HinduBusinessLine | 7 Jul, 2025
Capgemini-WNS deal rewrites BPO value proposition amid AI disruption

Capgemini To Buy IT Firm WNS For $3.3 Billion To Boost AI

Bloomberg Quint | 7 Jul, 2025
Capgemini To Buy IT Firm WNS For $3.3 Billion To Boost AI

Indian IT Expects Another Year of ‘Foot-Dragging’ on Deals

Analyticsindiamag | 11 Jun, 2025
Indian IT Expects Another Year of ‘Foot-Dragging’ on Deals

ITC Infotech gets Rashmi Sharma as GM-HR transformation

HRKatha | 30 May, 2025
ITC Infotech gets Rashmi Sharma as GM-HR transformation

Indian IT’s AI Revenue is Still 2–3 Years Away

Analyticsindiamag | 18 May, 2025
Indian IT’s AI Revenue is Still 2–3 Years Away

Mid-Sized IT Firms Outperform the Big-Four in Q4 FY25

Analyticsindiamag | 29 Apr, 2025
Mid-Sized IT Firms Outperform the Big-Four in Q4 FY25

WNS Reports $336 M Revenue with Flat Growth for Q4 FY25

Analyticsindiamag | 24 Apr, 2025
WNS Reports $336 M Revenue with Flat Growth for Q4 FY25
Powered by

WNS Subsidiaries

Value Edge Research Services Logo

Value Edge Research Services

4.7
 • 2 reviews
Fusion Outsourcing Services Logo

Fusion Outsourcing Services

3.0
 • 1 review
HealthHelp Logo

HealthHelp

2.0
 • 1 review
Report error

Compare WNS with

Infosys BPM  Logo
Infosys BPM
3.5
Conneqt Business Solutions Logo
Conneqt Business Solutions
3.6
Startek Logo
Startek
3.1
Sutherland Global Services Logo
Sutherland Global Services
3.5
HGS Logo
HGS
3.8
Omega Healthcare Logo
Omega Healthcare
3.7
Firstsource Solutions Logo
Firstsource Solutions
3.6
R1 RCM Logo
R1 RCM
3.8
Conduent Logo
Conduent
3.5
Foundever Logo
Foundever
3.5
Sagility Logo
Sagility
3.9
IntouchCX Logo
IntouchCX
2.8
TaskUs Logo
TaskUs
3.2
TELUS Digital Logo
TELUS Digital
3.6
Provana Logo
Provana
4.0
TTEC India Logo
TTEC India
3.7
NetAmbit Logo
NetAmbit
3.8
iQor Global Services Logo
iQor Global Services
3.4
Sykes Business Services Of India Logo
Sykes Business Services Of India
3.4
Alorica Logo
Alorica
3.1

Contribute & help others!

You can choose to be anonymous

Companies Similar to WNS

Teleperformance Logo
Teleperformance
BPO, IT Services & Consulting, Software Product
3.9
 • 33.1k reviews
Concentrix Corporation Logo
Concentrix Corporation
BPO/KPO, Non-Profit, Recruitment, BPO, Software Product
3.7
 • 28.8k reviews
iEnergizer Logo
iEnergizer
BPO/KPO, BPO, IT Services & Consulting
4.7
 • 25.2k reviews
Infosys BPM  Logo
Infosys BPM
Financial Services, BPO
3.5
 • 10.8k reviews
Conneqt Business Solutions Logo
3.6
 • 9.4k reviews
Startek Logo
Startek
BPO/KPO, BPO, IT Services & Consulting
3.1
 • 8.4k reviews
Sutherland Global Services Logo
Sutherland Global Services
Facility Management Services, Recruitment, BPO
3.5
 • 7.8k reviews
HGS Logo
HGS
Advertising / PR / Events, BPO, Emerging Technologies
3.8
 • 7.2k reviews
Omega Healthcare Logo
3.7
 • 5.5k reviews
Firstsource Solutions Logo
3.6
 • 5.1k reviews
R1 RCM Logo
3.8
 • 3.9k reviews
Conduent Logo
Conduent
Analytics & KPO, BPO
3.5
 • 2.9k reviews

WNS FAQs

When was WNS founded?
WNS was founded in 1996. The company has been operating for 29 years primarily in the BPO sector.
Where is the WNS headquarters located?
WNS is headquartered in Mumbai, Maharashtra. It operates in 9 cities such as Pune, Gurgaon / Gurugram, Mumbai, Visakhapatnam, Nashik. To explore all the office locations, visit WNS locations.
How many employees does WNS have in India?
WNS currently has more than 20,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in WNS based on the number of reviews submitted on AmbitionBox.
Does WNS have good work-life balance?
WNS has a work-life balance rating of 3.4 out of 5 based on 13,000+ employee reviews on AmbitionBox. 42% employees rated WNS 3 or below, while 58% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read WNS work-life balance reviews for more details.
Is WNS good for career growth?
Career growth at WNS is rated as poor, with a promotions and appraisal rating of 2.6. 42% employees rated WNS 3 or below on promotions / appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading WNS promotions / appraisals reviews for more detailed insights.
What are the cons of working in WNS?
Working at WNS does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, salary & benefits and work satisfaction, based on 13,000+ employee reviews on AmbitionBox.
WNS Overview
Stay ahead in your career. Get AmbitionBox app
play-icon
play-icon
qr-code
Trusted by over 1.5 Crore job seekers to find their right fit company
80 Lakh+

Reviews

10L+

Interviews

4 Crore+

Salaries

1.5 Cr+

Users

Contribute to help millions

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2025 Info Edge (India) Ltd.

Follow Us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter
Profile Image
Hello, Guest
AmbitionBox Employee Choice Awards 2025
Winners announced!
awards-icon
Contribute to help millions!
Write a review
Write a review
Share interview
Share interview
Contribute salary
Contribute salary
Add office photos
Add office photos
Add office benefits
Add office benefits