Add office photos
Employer?
Claim Account for FREE
WNS
3.4
based on 10.8k Reviews
Company Overview
Associated Companies
Company Locations
Working at WNS
Company Summary
WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions for various industries.
Overall Rating
3.4/5
based on 10.8k reviews
8% below
industry average
Critically rated for
Promotions, Salary, Work satisfaction
Work Policy
Work from office
59% employees reported
Monday to Friday
72% employees reported
Flexible timing
54% employees reported
No travel
69% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
886 employees reported
Job/Soft skill training
817 employees reported
Cafeteria
781 employees reported
Health insurance
642 employees reported
View all benefits
About WNS
Founded in1996 (29 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersMumbai, Maharashtra, India
Office Locations
Websitewns.com
Primary Industry
Other Industries
Are you managing WNS's employer brand? To edit company information,
claim this page for free
WNS Limited is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 375 clients across various industries. WNS delivers an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2021, WNS had 49,610 professionals across 55 delivery centers worldwide including facilities in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, the United Kingdom, and the United States.
Mission: We enable clients to outperform with our passion for service and innovation.
At the heart of each client, engagement is our pursuit to understand our client’s business and create impactful solutions that can drive agility and excellence into their business processes.
Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.
Outperformance is the game-changing difference between survival and dramatic growth for companies across every industry, globally. The key catalyst for ‘Outperformance’ is the elusive, but possible goal of exceeding customer expectations or stated objectives, and thus being able to deliver beyond anticipated profit and growth numbers.
To ‘Outperform’, organizations would have to battle myriad competitive forces, manage elusive sales conversions, demanding customers, inflationary pressures, rising costs and an increasingly stringent regulatory environment, each day. It’s a no-brainer that most organizations find even survival strategies challenging in such complex business environs. Predictable, but possibly staid strategies come in handy for the survivors.
Managing your company's employer brand?
Claim this Company Page for FREE
WNS Ratings
based on 10.8k reviews
Overall Rating
3.4/5
How AmbitionBox ratings work?
5
3.6k
4
2.8k
3
2k
2
820
1
1.6k
Category Ratings
3.6
Job security
3.4
Work-life balance
3.2
Company culture
3.2
Skill development
3.1
Work satisfaction
2.9
Salary
2.7
Promotions
WNS is rated 3.4 out of 5 stars on AmbitionBox, based on 10.8k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at WNS
based on 10.3k reviews
3.4
Rated by 3.1k Women
Rated 3.6 for Job security and 3.3 for Work-life balance
3.4
Rated by 7.2k Men
Rated 3.6 for Job security and 3.4 for Work-life balance
Work Policy at WNS
based on 1.1k reviews in last 6 months
Work from office
59%
Hybrid
34%
Permanent work from home
7%
WNS Reviews
Top mentions in WNS Reviews
+ 5 more
Compare WNS with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.4/5 based on 10.8k reviews | 3.6/5 based on 37.9k reviews | 3.7/5 based on 87k reviews | 3.5/5 based on 35k reviews |
Highly Rated for | No highly rated category | Job security | Job security Work-life balance | Job security |
Critically Rated for | Promotions Salary Work satisfaction | Salary Promotions | Promotions Salary Work satisfaction | Promotions Salary Work satisfaction |
Primary Work Policy | Work from office 59% employees reported | Hybrid 85% employees reported | Work from office 80% employees reported | Hybrid 75% employees reported |
Rating by Women Employees | 3.4 Average rated by 3.1k women | 3.7 Good rated by 11.3k women | 3.8 Good rated by 25.1k women | 3.6 Good rated by 7.4k women |
Rating by Men Employees | 3.4 Average rated by 7.2k men | 3.6 Good rated by 24k men | 3.7 Good rated by 56.7k men | 3.5 Good rated by 26.1k men |
Job security | 3.6 Good | 4.1 Good | 4.5 Good | 3.8 Good |
View more
WNS Salaries
WNS salaries have received with an average score of 2.9 out of 5 by 10.8k employees.
Senior Associate
(11.6k salaries)
Unlock
₹0.8 L/yr - ₹8 L/yr
Associate Lead
(3.2k salaries)
Unlock
₹2.7 L/yr - ₹11 L/yr
Senior Associate Operations
(2.7k salaries)
Unlock
₹1.1 L/yr - ₹7.9 L/yr
Operations Associate
(1.7k salaries)
Unlock
₹0.7 L/yr - ₹7 L/yr
Deputy Manager
(1.5k salaries)
Unlock
₹7 L/yr - ₹23.2 L/yr
Group Manager
(1.1k salaries)
Unlock
₹10 L/yr - ₹35 L/yr
Senior Analyst
(877 salaries)
Unlock
₹3.5 L/yr - ₹12.6 L/yr
Analyst
(867 salaries)
Unlock
₹1.8 L/yr - ₹10.7 L/yr
Team Lead
(819 salaries)
Unlock
₹2.2 L/yr - ₹10.1 L/yr
Process Associate
(554 salaries)
Unlock
₹1 L/yr - ₹5.2 L/yr
WNS Interview Questions
Interview questions by designation
Top WNS interview questions and answers
Get interview-ready with top interview questions
WNS Jobs
WNS Subsidiaries
World Network Services
3.4
• 741 reviews
Value Edge Research Services
4.8
• 2 reviews
HealthHelp
2.0
• 1 review
Fusion Outsourcing Services
-
• No Reviews
Report error
Compare WNS with
Tech Mahindra
3.5
Cognizant
3.8
Accenture
3.9
Capgemini
3.7
IBM
4.0
Genpact
3.8
Concentrix Corporation
3.8
Teleperformance
3.9
Infosys BPM
3.7
Conneqt Business Solutions
3.7
HGS
3.9
Omega Healthcare
3.8
iEnergizer
4.6
Firstsource Solutions
3.7
Conduent
3.5
Statestreet HCL Services
3.3
IntouchCX
2.9
Foundever
3.6
Sagility
3.9
TaskUs
3.4
Edit your company information by claiming this page
Contribute & help others!
You can choose to be anonymous
Companies Similar to WNS
HCLTech
Telecom, Education & Training, Hardware & Networking, Banking, Emerging Technologies, IT Services & Consulting, Software Product
3.5
• 35k reviews
Tech Mahindra
BPO/KPO, Consulting, Analytics & KPO, Engineering & Construction, IT Services & Consulting
3.5
• 34.1k reviews
Genpact
Financial Services, EdTech, IT Services & Consulting
3.8
• 30.7k reviews
Concentrix Corporation
BPO/KPO, Non-Profit, Recruitment, BPO, Software Product
3.8
• 25.7k reviews
Teleperformance
BPO, IT Services & Consulting, Software Product
3.9
• 28.5k reviews
Infosys BPM
Financial Services, BPO
3.7
• 9.5k reviews
WNS FAQs
When was WNS founded?
WNS was founded in 1996. The company has been operating for 29 years primarily in the BPO sector.
Where is the WNS headquarters located?
WNS is headquartered in Mumbai, Maharashtra. It operates in 9 cities such as Pune, Gurgaon / Gurugram, Mumbai, Visakhapatnam, Nashik. To explore all the office locations, visit WNS locations.
How many employees does WNS have in India?
WNS currently has more than 20,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in WNS based on the number of reviews submitted on AmbitionBox.
Does WNS have good work-life balance?
WNS has a work-life balance rating of 3.4 out of 5 based on 10,000+ employee reviews on AmbitionBox. 40% employees rated WNS 3 or below, while 60% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read WNS work-life balance reviews for more details
Is WNS good for career growth?
Career growth at WNS is rated as poor, with a promotions and appraisal rating of 2.7. 40% employees rated WNS 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading WNS promotions/appraisals reviews for more detailed insights.
What are the cons of working in WNS?
Working at WNS does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, salary & benefits and work satisfaction, based on 10,000+ employee reviews on AmbitionBox.
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
70 Lakh+
Reviews
5 Lakh+
Interviews
4 Crore+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app