Add office photos
Employer?
Claim Account for FREE

WNS

3.4
based on 10.8k Reviews

Working at WNS

Company Summary

WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions for various industries.

Overall Rating

3.4/5
based on 10.8k reviews
highly rated categories
8% below
industry average
highly rated categories
Critically rated for

Promotions, Salary, Work satisfaction

Work Policy
Work from office
Work from office
59% employees reported
Monday to Friday
Monday to Friday
72% employees reported
Flexible timing
Flexible timing
54% employees reported
No travel
No travel
69% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
886 employees reported
Job/Soft skill training
Job/Soft skill training
817 employees reported
Cafeteria
Cafeteria
781 employees reported
Health insurance
Health insurance
642 employees reported
View all benefits

About WNS

Founded in1996 (29 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersMumbai, Maharashtra, India
Websitewns.com
Primary Industry
Are you managing WNS's employer brand? To edit company information,
claim this page for free
WNS Limited is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 375 clients across various industries. WNS delivers an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2021, WNS had 49,610 professionals across 55 delivery centers worldwide including facilities in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, the United Kingdom, and the United States.
Mission: We enable clients to outperform with our passion for service and innovation. At the heart of each client, engagement is our pursuit to understand our client’s business and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network. Outperformance is the game-changing difference between survival and dramatic growth for companies across every industry, globally. The key catalyst for ‘Outperformance’ is the elusive, but possible goal of exceeding customer expectations or stated objectives, and thus being able to deliver beyond anticipated profit and growth numbers. To ‘Outperform’, organizations would have to battle myriad competitive forces, manage elusive sales conversions, demanding customers, inflationary pressures, rising costs and an increasingly stringent regulatory environment, each day. It’s a no-brainer that most organizations find even survival strategies challenging in such complex business environs. Predictable, but possibly staid strategies come in handy for the survivors.
Managing your company's employer brand?
Claim this Company Page for FREE

WNS Ratings

based on 10.8k reviews

Overall Rating

3.4/5
How AmbitionBox ratings work?
5
3.6k
4
2.8k
3
2k
2
820
1
1.6k

Category Ratings

3.6

Job security

3.4

Work-life balance

3.2

Company culture

3.2

Skill development

3.1

Work satisfaction

2.9

Salary

2.7

Promotions

WNS is rated 3.4 out of 5 stars on AmbitionBox, based on 10.8k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at WNS
based on 10.3k reviews
3.4
Rated by 3.1k Women
Rated 3.6 for Job security and 3.3 for Work-life balance
3.4
Rated by 7.2k Men
Rated 3.6 for Job security and 3.4 for Work-life balance

Work Policy at WNS

based on 1.1k reviews in last 6 months
Work from office
59%
Hybrid
34%
Permanent work from home
7%

WNS Reviews

Top mentions in WNS Reviews

+ 5 more

Compare WNS with Similar Companies

WNS
Infosys
Change Company
TCS
Change Company
HCLTech
Change Company
Overall Rating
3.4/5
based on 10.8k reviews
3.6/5
based on 37.9k reviews
3.7/5
based on 87k reviews
3.5/5
based on 35k reviews
Highly Rated for
No highly rated category
Job security
Job security
Work-life balance
Job security
Critically Rated for
Promotions
Salary
Work satisfaction
Salary
Promotions
Promotions
Salary
Work satisfaction
Promotions
Salary
Work satisfaction
Primary Work Policy
Work from office
59% employees reported
Hybrid
85% employees reported
Work from office
80% employees reported
Hybrid
75% employees reported
Rating by Women Employees
3.4
Average
rated by 3.1k women
3.7
Good
rated by 11.3k women
3.8
Good
rated by 25.1k women
3.6
Good
rated by 7.4k women
Rating by Men Employees
3.4
Average
rated by 7.2k men
3.6
Good
rated by 24k men
3.7
Good
rated by 56.7k men
3.5
Good
rated by 26.1k men
Job security
3.6
Good
4.1
Good
4.5
Good
3.8
Good
View more

WNS Salaries

WNS salaries have received with an average score of 2.9 out of 5 by 10.8k employees.

Senior Associate

(11.6k salaries)
Unlock
₹0.8 L/yr - ₹8 L/yr

Associate Lead

(3.2k salaries)
Unlock
₹2.7 L/yr - ₹11 L/yr

Senior Associate Operations

(2.7k salaries)
Unlock
₹1.1 L/yr - ₹7.9 L/yr

Operations Associate

(1.7k salaries)
Unlock
₹0.7 L/yr - ₹7 L/yr

Deputy Manager

(1.5k salaries)
Unlock
₹7 L/yr - ₹23.2 L/yr

Group Manager

(1.1k salaries)
Unlock
₹10 L/yr - ₹35 L/yr

Senior Analyst

(877 salaries)
Unlock
₹3.5 L/yr - ₹12.6 L/yr

Analyst

(867 salaries)
Unlock
₹1.8 L/yr - ₹10.7 L/yr

Team Lead

(819 salaries)
Unlock
₹2.2 L/yr - ₹10.1 L/yr

Process Associate

(554 salaries)
Unlock
₹1 L/yr - ₹5.2 L/yr

WNS Subsidiaries

World Network Services

3.4
 • 741 reviews

Value Edge Research Services

4.8
 • 2 reviews

HealthHelp

2.0
 • 1 review

Fusion Outsourcing Services

-
 • No Reviews
Report error

Compare WNS with

Tech Mahindra
3.5
Cognizant
3.8
Accenture
3.9
Capgemini
3.7
IBM
4.0
Genpact
3.8
Concentrix Corporation
3.8
Teleperformance
3.9
Infosys BPM
3.7
Conneqt Business Solutions
3.7
HGS
3.9
Omega Healthcare
3.8
iEnergizer
4.6
Firstsource Solutions
3.7
Conduent
3.5
Statestreet HCL Services
3.3
IntouchCX
2.9
Foundever
3.6
Sagility
3.9
TaskUs
3.4
Edit your company information by claiming this page

Contribute & help others!

You can choose to be anonymous

Companies Similar to WNS

TCS
Financial Services, Internet, Education & Training, BPO, IT Services & Consulting
3.7
 • 87k reviews
Infosys
Consulting, IT Services & Consulting
3.6
 • 37.9k reviews
HCLTech
Telecom, Education & Training, Hardware & Networking, Banking, Emerging Technologies, IT Services & Consulting, Software Product
3.5
 • 35k reviews
Tech Mahindra
BPO/KPO, Consulting, Analytics & KPO, Engineering & Construction, IT Services & Consulting
3.5
 • 34.1k reviews
Cognizant
IT Services & Consulting
3.8
 • 48.6k reviews
Accenture
Analytics & KPO, IT Services & Consulting, Software Product, Management Consulting
3.9
 • 54.5k reviews
Capgemini
Internet, Analytics & KPO, IT Services & Consulting, Software Product
3.7
 • 40.3k reviews
IBM
Financial Services, Emerging Technologies, IT Services & Consulting
4.0
 • 21.6k reviews
Genpact
Financial Services, EdTech, IT Services & Consulting
3.8
 • 30.7k reviews
Concentrix Corporation
BPO/KPO, Non-Profit, Recruitment, BPO, Software Product
3.8
 • 25.7k reviews
Teleperformance
BPO, IT Services & Consulting, Software Product
3.9
 • 28.5k reviews
Infosys BPM
Financial Services, BPO
3.7
 • 9.5k reviews

WNS FAQs

When was WNS founded?
WNS was founded in 1996. The company has been operating for 29 years primarily in the BPO sector.
Where is the WNS headquarters located?
WNS is headquartered in Mumbai, Maharashtra. It operates in 9 cities such as Pune, Gurgaon / Gurugram, Mumbai, Visakhapatnam, Nashik. To explore all the office locations, visit WNS locations.
How many employees does WNS have in India?
WNS currently has more than 20,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in WNS based on the number of reviews submitted on AmbitionBox.
Does WNS have good work-life balance?
WNS has a work-life balance rating of 3.4 out of 5 based on 10,000+ employee reviews on AmbitionBox. 40% employees rated WNS 3 or below, while 60% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read WNS work-life balance reviews for more details
Is WNS good for career growth?
Career growth at WNS is rated as poor, with a promotions and appraisal rating of 2.7. 40% employees rated WNS 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading WNS promotions/appraisals reviews for more detailed insights.
What are the cons of working in WNS?
Working at WNS does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, salary & benefits and work satisfaction, based on 10,000+ employee reviews on AmbitionBox.
WNS Overview
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
70 Lakh+

Reviews

5 Lakh+

Interviews

4 Crore+

Salaries

1 Cr+

Users/Month

Contribute to help millions

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter