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Engaged Employer

Teleperformance

Verified
3.9
based on 29.6k Reviews
Video summary

Working at Teleperformance

Company Summary

Teleperformance is the leading global provider of outsourced Digital Integrated Business Services.

Overall Rating

3.9/5
based on 29.6k reviews
highly rated categories
5% above
industry average
highly rated categories
Highly rated for

Skill development, Company culture, Job security

Work Policy
Work from office
Work from office
68% employees reported
Rotational Shift
Rotational Shift
38% employees reported
Flexible timing
Flexible timing
52% employees reported
No travel
No travel
58% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
1.2k employees reported
Cafeteria
Cafeteria
1k employees reported
Office cab/shuttle
Office cab/shuttle
599 employees reported
Health insurance
Health insurance
493 employees reported
View all benefits

About Teleperformance

Founded in1978 (47 yrs old)
India Employee Count50k-1 Lakh
Global Employee Count1 Lakh+
India HeadquartersGurgaon / Gurugram, Haryana, India
Office Locations
Websiteteleperformance.com
Primary Industry
View in video summary
Teleperformance is the leading global provider of outsourced Digital Integrated Business Services.

Since its 2001 entry into India, Teleperformance leveraged the country’s vast talent pool to offer quality offshore solutions for global brands, and is the designated Center of Excellence (CoE) for Digital CX Services, Back-office, and Transformation Solutions.

With an employee strength of 90,000+, India represents the largest multicultural team within Teleperformance, providing world-class services to 210+ clients across different industries.

Our High-Tech, High-Touch approach combines the most advanced digital and technology solutions with the human touch to empower world’s leading brands adapt to disruptive digital innovations.

Teleperformance in India is recognized among Top 15 Best Workplaces in Asia and is 10 times certified as a Great Place To Work®
Mission: We make people's lives simpler, faster, and safer by combining passionate people, the most advanced solutions, and disciplined processes to help companies transform and run better.
Vision: We believe that happy employees make happy customers, which, in turn, makes happy clients and happy shareholders. We are therefore inspired to deliver only the best in all that we do.

Teleperformance Ratings

based on 29.6k reviews

Overall Rating

3.9/5
How AmbitionBox ratings work?
5
14.1k
4
5.6k
3
3.7k
2
1.7k
1
4.5k

Category Ratings

3.9

Skill development

3.8

Company culture

3.8

Job security

3.8

Work-life balance

3.8

Work satisfaction

3.7

Salary

3.6

Promotions

Teleperformance is rated 3.9 out of 5 stars on AmbitionBox, based on 29.6k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Teleperformance
based on 28k reviews
3.7
Rated by 8.9k Women
Rated 3.6 for Work-life balance and 3.6 for Company culture
4.0
Rated by 19.1k Men
Rated 4.0 for Work-life balance and 4.0 for Job security

Work Policy at Teleperformance

based on 5.5k reviews in last 6 months
Work from office
68%
Hybrid
22%
Permanent work from home
10%

Teleperformance Reviews

Top mentions in Teleperformance Reviews

+ 5 more

Compare Teleperformance with Similar Companies

Teleperformance
Wipro
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Foundever
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Overall Rating
3.9/5
based on 29.6k reviews
3.7/5
based on 52.8k reviews
3.6/5
based on 2k reviews
3.8/5
based on 26.3k reviews
Highly Rated for
Skill development
Work-life balance
Job security
Job security
No highly rated category
Job security
Critically Rated for
No critically rated category
Promotions
Salary
Promotions
Salary
Promotions
Salary
Primary Work Policy
Work from office
68% employees reported
Hybrid
61% employees reported
Work from office
57% employees reported
Work from office
74% employees reported
Rating by Women Employees
3.7
Good
rated by 8.9k women
3.8
Good
rated by 15.1k women
3.6
Good
rated by 648 women
3.8
Good
rated by 7.6k women
Rating by Men Employees
4.0
Good
rated by 19.1k men
3.7
Good
rated by 35.2k men
3.6
Good
rated by 1.2k men
3.8
Good
rated by 17.3k men
Job security
3.8
Good
3.8
Good
3.6
Good
4.0
Good
View more

Teleperformance Salaries

Teleperformance salaries have received with an average score of 3.7 out of 5 by 29.6k employees.

Customer Care Executive

(6.4k salaries)
Unlock
₹0.7 L/yr - ₹7.4 L/yr

Customer Service Executive

(6.2k salaries)
Unlock
₹1 L/yr - ₹6.5 L/yr

Customer Service Associate

(6.1k salaries)
Unlock
₹0.9 L/yr - ₹4.2 L/yr

Team Lead

(3.4k salaries)
Unlock
₹1.5 L/yr - ₹8 L/yr

Senior Customer Service Executive

(2.9k salaries)
Unlock
₹1 L/yr - ₹6 L/yr

Quality Analyst

(2.9k salaries)
Unlock
₹1 L/yr - ₹7 L/yr

Analyst

(2.7k salaries)
Unlock
₹1 L/yr - ₹5.1 L/yr

Customer Support Executive

(2.6k salaries)
Unlock
₹1 L/yr - ₹7 L/yr

Technical Support Executive

(1.9k salaries)
Unlock
₹1 L/yr - ₹6 L/yr

Team Lead Operations

(1.6k salaries)
Unlock
₹1.2 L/yr - ₹7 L/yr

Teleperformance Subsidiaries

LanguageLine Solutions

2.0
 • 4 reviews
Report error

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Teleperformance FAQs

When was Teleperformance founded?
Teleperformance was founded in 1978. The company has been operating for 47 years primarily in the BPO sector.
Where is the Teleperformance headquarters located?
Teleperformance is headquartered in Gurgaon / Gurugram, Haryana and has an office in Gurgaon / Gurugram
How many employees does Teleperformance have in India?
Teleperformance currently has more than 90,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Teleperformance based on the number of reviews submitted on AmbitionBox.
Does Teleperformance have good work-life balance?
Teleperformance has a Work-Life Balance Rating of 3.8 out of 5 based on 29,000+ employee reviews on AmbitionBox. 67% employees rated Teleperformance 4 or above, while 33% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Teleperformance work-life balance reviews for more details
Is Teleperformance good for career growth?
Career growth at Teleperformance is rated fairly well, with a promotions and appraisal rating of 3.6. 67% employees rated Teleperformance 4 or above, while 33% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Teleperformance promotions/appraisals reviews for more detailed insights.
What are the pros of working in Teleperformance?
Working at Teleperformance offers several advantages that make it an appealing place for employees. The company is highly rated for skill development, company culture and job security, based on 29,000+ employee reviews on AmbitionBox.
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