Add office photos
Engaged Employer
i
This company page is being actively managed by
Teleperformance Team. If you also belong to the team, you
can get access from
here
Teleperformance
Compare
Filter interviews by
Teleperformance Customer Care Executive Interview Questions, Process, and Tips
Updated
27 Dec 2024
Top Teleperformance Customer Care Executive Interview Questions and Answers
- Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
- Q2. Tell me about this product how will sell to the customer
- Q3. What if cx didn't get delivered with the products and it's showing delivered
166 Teleperformance Customer Care Executive Interview Experiences
498 questions found
Sort by:
Popular
Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Nov 2024.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. What is a Business Process Outsourcing (BPO)? View Answers (1)
- Q2. What motivates you to pursue this job? View Answers (1)
- Q3. How much salary did you expect? View Answers (1)
- Q4. What are the main kpi in bpo View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Put in diligent effort, as hard work consistently yields rewards.
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I applied via Walk-in and was interviewed in May 2024.
4 Interview Rounds
1
Aptitude Test Round
Basic reasoning mathematics English grammer
2
Case Study Round
Topic on customer query related to ordering of his taxi 🚖 he booked through rapido it consumed lot of time in coming to his home
3
Group Discussion Round
Group discussion on any topic related to online marketing disadvantages
4
One-on-one Round (7 Questions)
- Q1. Questions and answers about family background and documentation Add Answer
- Q2. One to one round Add Answer
- Q3. Give brief intro about family background Add Answer
- Q4. Give brief intro about your studies schooling job experiences etc View Answers (1)
- Q5. Who and all are there in your family what r they doing Add Answer
- Q6. Ask about wat ur father do now after retirement Add Answer
- Q7. Wat u mean by supplychain View Answers (1)
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Care Executive interview:
- Find out video interviewsYouTube
- In naukri . Com also intro is gi
- Given how to start practice as m
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
1 Interview Round
1
HR Round (3 Questions)
- Q1. Self introduction Add Answer
- Q2. Why should I hire you? Add Answer
- Q3. Regarding BPO? Add Answer
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
I applied via Referral
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Tell me your yesterday routine View Answers (1)
2
Technical Round (8 Questions)
- Q1. Self introduction Add Answer
- Q2. Tell me about bihar. View Answers (1)
- Q3. Why you want to join BPO? Add Answer
- Q4. What do you understand by BPO? View Answers (1)
- Q5. What is customer service? View Answers (1)
- Q6. How to deal with the angry customer? View Answers (1)
- Q7. Do you need any leave in six months after joining? Add Answer
- Q8. Will a sign a bound for a year? Add Answer
3
Versant round Round (1 Question)
- Q1. You need to write an email. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Teleperformance interview questions for designations
Anurag Singh
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Nov 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Can you provide an introduction about yourself? View Answers (1)
- Q2. About your previous experience Add Answer
2
Aptitude Test Round
Email writing for a specific scenario.
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Basics question Add Answer
- Q2. Introduction my self Add Answer
2
One-on-one Round (2 Questions)
- Q1. How to handle angry customer View Answers (1)
- Q2. How you will react if customer will abuse you View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I really advice not to go unless untill you have very emergency in life because they will istly take your 1 Day for interview and secondly after even getting selected they will make your frightened at each and every step unless untill you go on production floor for real time work.
The work on Main floor that is production floor is full of politics, backbiting, wrost nonsense agent.
There is Assistant manager on floor 9th in Teleperformance mohali named Aruna bhardwaj.
She is that much of rude and EGOISTIC women which I can't express in words.And all managers and T.L +SME all are wrost nonsense people. Very very unprofessional.Please do not go there otherwise you will come and thank me later that why I didn't followed this commentator.
The work on Main floor that is production floor is full of politics, backbiting, wrost nonsense agent.
There is Assistant manager on floor 9th in Teleperformance mohali named Aruna bhardwaj.
She is that much of rude and EGOISTIC women which I can't express in words.And all managers and T.L +SME all are wrost nonsense people. Very very unprofessional.Please do not go there otherwise you will come and thank me later that why I didn't followed this commentator.
Customer Care Executive Jobs at Teleperformance
Interview experience
Poor
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself. Add Answer
- Q2. Questions relating to my degree. Add Answer
2
One-on-one Round (2 Questions)
- Q1. 5 places to visit around my city. (in Hindi) Add Answer
- Q2. Salary negotiation. Add Answer
Mad Over Makings
Interview experience
Bad
Difficulty level
Hard
Duration
More than 8 weeks
Result
-
I was interviewed in Jun 2024.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Nwjsjhqn nwjwyqg jahgav hahhafa Add Answer
- Q2. Bqhayqgg najhagqg nhahgqg nhhagqg Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't join this company ....it is worst company I have ever seen ....trainers and managers are not good nd their behaviour also...after join this company I am suffering from migrane also...it's my personal advice don't join this company
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduce yourself briefly View Answers (1)
- Q2. Why do you want to join customer service View Answers (1)
2
Assignment Round
There were four sections.. writing ,speaking, reading, listening..
Interview Preparation Tips
Interview preparation tips for other job seekers - In teleperformance you'll crack the interview very easily of you have basic communication skills.. besides carry some confidence rest will be alright
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Care Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer care, voice process, international bpo and Communication Skills.
What are the top questions asked in Teleperformance Customer Care Executive interview?
Some of the top questions asked at the Teleperformance Customer Care Executive interview -
How long is the Teleperformance Customer Care Executive interview process?
The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Interview Questions
- Customer Care Representative Interview Questions
- Customer Service Associate Interview Questions
- Voice Process Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Show more
Interview Process at Teleperformance Customer Care Executive
based on 56 interviews in last 1 year
3 Interview rounds
- HR Round
- One-on-one Round 1
- One-on-one Round 2
View more
People are getting interviews through
based on 124 Teleperformance interviews
WalkIn
Job Portal
Referral
Company Website
Recruitment Consultant
Campus Placement
32%
22%
10%
4%
3%
2%
27% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Care Executive Interview Questions from Similar Companies
Fast track your campus placements
11%
more
than the average Customer Care Executive Salary in India
View more details
Teleperformance Customer Care Executive Reviews and Ratings
based on 2k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
Explore more salaries
Compare Teleperformance with
Concentrix Corporation
Compare
Foundever
Compare
Wipro
Compare
Genpact
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Teleperformance Interview Questions >
- Teleperformance Customer Care Executive Interview Questions
Share an Interview