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Teleperformance Customer Care Executive Interview Questions, Process, and Tips
Updated
31 Dec 2024
Top Teleperformance Customer Care Executive Interview Questions and Answers
- Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
- Q2. Tell me about this product how will sell to the customer
- Q3. What if cx didn't get delivered with the products and it's showing delivered
167 Teleperformance Customer Care Executive Interview Experiences
502 questions found
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Popular
Anonymous
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via YouTube and was interviewed before Apr 2023.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. She just asked introduction and basic requirements needed like wifi, laptop, etc. Add Answer
2
One-on-one Round (1 Question)
- Q1. Few questions regarding introduce yourself, few words on various topics like women empowerment, etc Add Answer
3
Technical Round (1 Question)
- Q1. Nothing.. just software download and all. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident.
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before May 2023.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about your self Add Answer
- Q2. Why you want to join BPO Add Answer
2
Assignment Round
There is MCQ test of grammar.
3
Behavioral Round (1 Question)
- Q1. What is BPO? and Why you want to change your field? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Please be fluent while giving anwers.
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Introduction myself Add Answer
3
Telephonic Call Round (1 Question)
- Q1. Basic questions on native place Add Answer
4
One-on-one Round (1 Question)
- Q1. About experience and expectations Add Answer
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2023.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Asked about intro
Why left previous organization Add Answer
2
HR Round (1 Question)
- Q1. Asked where you last visited share your experience Add Answer
3
Aptitude Test Round
Online test conducted which is english test
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and dont settle for less pay, they do scam
Teleperformance interview questions for designations
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Nov 2023.
3 Interview Rounds
1
HR Round (9 Questions)
- Q1. Tell me something about yourself? Add Answer
- Q2. What do you know about BPO? View Answers (1)
- Q3. How many kinds of BPO? View Answers (1)
- Q4. Why do you want to join BPO? Add Answer
- Q5. What are you strengths and weaknesses? Add Answer
- Q6. What is customer service? View Answers (1)
- Q7. Are you comfortable with night shifts? Add Answer
- Q8. Did you require any leave in upcoming three months? Add Answer
- Q9. Do you have good typing speed? View Answers (1)
2
Typing Test Round (2 Questions)
- Q1. Typing speed should be more than 25 WPM Add Answer
- Q2. Word accuracy 90% Add Answer
3
One-on-one Round (13 Questions)
- Q1. Help me with your introduction? View Answers (1)
- Q2. Why you want to join us? Add Answer
- Q3. What do you know about us? Add Answer
- Q4. What is BPO and how many kinds of it? View Answers (1)
- Q5. Are you okay with night shifts? Add Answer
- Q6. Are you comfortable with rotational shift? View Answers (1)
- Q7. Are you okay to not take any single leaving during probation period which is of three months? Add Answer
- Q8. How will you commute to work? Add Answer
- Q9. Where do you see yourself in next 5 years? Add Answer
- Q10. What are your strengths and weaknesses? View Answers (1)
- Q11. What was your score in typing test? View Answers (1)
- Q12. How do you deal with rejection or failure? Add Answer
- Q13. What do you understand by about inbound calls and outbound calls? View Answers (2)
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Care Executive interview:
- Communication
- Spoken English
- Typing Speed
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed in Dec 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (4 Questions)
- Q1. Tell me about your self. Add Answer
- Q2. Tell me your daily routine for two minutes. View Answers (1)
- Q3. Why do you want to this job? Add Answer
- Q4. How do you know about this position? Add Answer
3
One-on-one Round (4 Questions)
- Q1. Describe your last memories. Add Answer
- Q2. What do you know about corona virus? View Answers (1)
- Q3. How do you manage your rotational shift? View Answers (1)
- Q4. Tell me about kolkata for two minutes. View Answers (1)
Customer Care Executive Jobs at Teleperformance
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Last day routine View Answers (1)
- Q2. Any previous tour Add Answer
2
VT test Round (1 Question)
- Q1. Basic Versant test Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Focus on your coms
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
-
I was interviewed in Jun 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Eassy Assessment Round (1 Question)
- Q1. What are the factors that you would consider while deciding whether to join a particular organisation or not? Add Answer
3
Registration Round (1 Question)
- Q1. How you got to know about the job Add Answer
4
Virtual Interview Round (1 Question)
- Q1. The assessor asked me a few basic questions and while answering I mentioned that I have tumor (non cancerous).To my surprise I was not selected and the reason w...read more Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in May 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (7 Questions)
- Q1. What your hobbies? View Answers (1)
- Q2. Tell me about yourself? View Answers (1)
- Q3. Are you fresher/experienced? View Answers (1)
- Q4. Where did you have worked before? View Answers (1)
- Q5. What is your qualifications? View Answers (1)
- Q6. Are you fresher or graduate? View Answers (1)
- Q7. HR can review you communications with a story. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you have good communication skill go for it you can creek the interview.
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in May 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
HR Round (1 Question)
- Q1. Tell me about your self Add Answer
3
One-on-one Round (1 Question)
- Q1. Tell me story in English 2 mnt View Answers (1)
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Care Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer care, voice process, international bpo and Communication Skills.
What are the top questions asked in Teleperformance Customer Care Executive interview?
Some of the top questions asked at the Teleperformance Customer Care Executive interview -
How long is the Teleperformance Customer Care Executive interview process?
The duration of Teleperformance Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Interview Questions
- Customer Care Representative Interview Questions
- Customer Service Associate Interview Questions
- Voice Process Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Show more
Interview Process at Teleperformance Customer Care Executive
based on 58 interviews in last 1 year
3 Interview rounds
- HR Round
- One-on-one Round 1
- One-on-one Round 2
View more
People are getting interviews through
based on 124 Teleperformance interviews
WalkIn
Job Portal
Referral
Company Website
Recruitment Consultant
Campus Placement
32%
22%
10%
4%
3%
2%
27% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Care Executive Interview Questions from Similar Companies
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11%
more
than the average Customer Care Executive Salary in India
View more details
Teleperformance Customer Care Executive Reviews and Ratings
based on 2k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹6.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.8 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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