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iEnergizer Interview Questions, Process, and Tips

Updated 21 Feb 2025

Top iEnergizer Interview Questions and Answers

View all 155 questions

iEnergizer Interview Experiences

Popular Designations

593 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Why iEnergizer
  • Ans. 

    iEnergizer is known for its excellent customer service, innovative solutions, and commitment to employee growth.

    • iEnergizer has a strong reputation for providing top-notch customer service

    • The company is known for its innovative solutions in the customer service industry

    • iEnergizer values employee growth and development, offering opportunities for advancement and training

    • The company has a positive work culture that foster

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Convince me why should I hire you?
  • Ans. 

    I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.

    • I have excellent communication skills and can effectively handle customer inquiries and complaints.

    • I am highly organized and detail-oriented, ensuring that all customer needs are met efficiently.

    • I am a team player and can work well in a fast-paced environment, contributing to a positive work cult...

  • Answered by AI
  • Q2. Basic maths question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, If you wish to work in an international voice process, watch english movies without subtitles to improve communication and vocabulary.

Customer Service Assistant Interview Questions asked at other Companies

Q1. Speak 2 minutes on any topic
View answer (2)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Group Discussion 

It was good I have learnt so many things in the process.

Round 2 - One-on-one 

(4 Questions)

  • Q1. Self introduction
  • Q2. Working experience
  • Q3. How much salary do you except
  • Q4. Previous company experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Passionate about work and never procrastinate work

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was pretty good experience

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What was your memorable day
Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction about myself
  • Q2. Tell me about your previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident always and believe in yourself

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (7)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Give your Introduction
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with a passion for helping customers and resolving their issues.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle high-pressure situations and difficult customers

    • Proficient in CRM software and ticketing systems

    • Received multiple awards for excellent customer satisfaction ratings

  • Answered by AI
  • Q2. Explain your yesterday
  • Ans. 

    Yesterday was a busy day at work, helping customers with their queries and resolving issues.

    • Assisted customers with product inquiries

    • Resolved billing issues for a few clients

    • Participated in a team meeting to discuss customer feedback

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. You are pursuing a regular course,how will you manage
  • Ans. 

    I will manage my time effectively by prioritizing tasks and creating a schedule.

    • I will create a study schedule to allocate time for both work and studies.

    • I will communicate with my professors and employer to ensure they are aware of my commitments.

    • I will utilize breaks between classes or work shifts to study or complete assignments.

    • I will seek help from classmates or colleagues if needed to manage workload effectively.

  • Answered by AI
  • Q2. Explain your family
  • Ans. 

    My family consists of my parents, my two siblings, and our pet dog.

    • Parents - supportive and loving

    • Siblings - close relationship, enjoy spending time together

    • Pet dog - brings joy and companionship to the family

  • Answered by AI
Round 3 - Aptitude Test 

Mathematical questions
English
Reasoning

Round 4 - One-on-one 

(1 Question)

  • Q1. A lot of questions about philosophy

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

iEnergizer interview questions for popular designations

 Customer Care Executive

 (86)

 Customer Service Executive

 (73)

 Customer Support Executive

 (34)

 Senior Executive

 (21)

 Senior Customer Service Executive

 (15)

 Cce Executive

 (13)

 Customer Service Associate

 (13)

 Executive Assistant

 (13)

Customer service for finance person Interview Questions & Answers

user image Abhinn Bhatnagar

posted on 5 Dec 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Operational 

(2 Questions)

  • Q1. Overall experience and introduction
  • Ans. 

    I have over 5 years of experience in customer service for finance, with a strong background in handling inquiries and resolving issues.

    • Experience in handling customer inquiries and resolving issues

    • Strong background in finance industry

    • Over 5 years of experience in customer service

  • Answered by AI
  • Q2. About your family

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to provide feedback on my recent experience with IEnergizer’s recruitment process. While I was initially excited about the opportunity, the overall handling of the process raised significant concerns and ultimately led to my decision to decline the offer.

Warning: Do not give your phone in the organization at time of joining they do the fake rating for themselves. That's why this company shows the rating of 4.7

1. Delayed Offer Letter: After clearing the interview, there was a considerable delay in issuing the offer letter. Despite multiple follow-ups over three weeks, there was no communication from your side. When I was finally called to collect the offer letter, it was on very short notice, requiring me to travel 250 km. This process could have been handled digitally, respecting candidates' time and effort.


2. Pressure to Resign Immediately: During the offer letter discussion, I was pressured to resign from my current position immediately, despite clearly informing the HR team earlier about my 30-day notice period. The insistence to resign on the spot, using the increased package as leverage, felt unprofessional and manipulative.


3. Misrepresentation of Policies: Several discrepancies between what was initially communicated and the final terms in the offer letter were concerning:

10-hour shifts were not mentioned earlier.

Promised Saturday-Sunday offs were suddenly changed.

Salary deductions for leave without pay (LWP) were excessively harsh (e.g., ₹5,000 deduction for one LWP).



4. Unrealistic Joining Deadline: Issuing the offer letter with the expectation of joining within a few days, without considering my notice period or other commitments, reflected poor planning and lack of empathy.


5. Lack of Transparency: The overall communication and last-minute changes to policies indicated a lack of transparency, which raised doubts about the organization’s work culture and employee treatment.



Such practices not only waste candidates' time but also damage the company’s reputation. I hope this feedback is taken constructively to improve IEnergizer’s recruitment process and ensure better experiences for future candidates.

Get interview-ready with Top iEnergizer Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What can you tell me about Urban Company?
  • Q2. Urban company formally known as urban Clap and the company was launched in the year Nov 2014. It is the largest home services platform in ASIA with presence in India ,Uae,singapore. The platform helps the...

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. About customer service
Round 2 - One-on-one 

(2 Questions)

  • Q1. About BPO what it is or how it works
  • Q2. About Credit debit
Round 3 - One-on-one 

(1 Question)

  • Q1. Reading skills checked

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (7)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Customer Service Associate interview

user image Sahil akhtar

posted on 26 Dec 2021

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Can you introduce yourself?
  • Q2. Random topic vocalisation
Round 2 - Aptitude Test 

Typing tests and the Versant test.

Round 3 - Technical 

(2 Questions)

  • Q1. What was your role in your last job?
  • Q2. How comfortable are you with rotational night shifts and having weekdays off?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in yourself.

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Experience discussion
Round 2 - One-on-one 

(3 Questions)

  • Q1. Experience discussion
  • Q2. Communication checking
  • Q3. Discussion about my last work how, I was helping the customers

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't loose hope and faith

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)

iEnergizer Interview FAQs

How many rounds are there in iEnergizer interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for iEnergizer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Service, voice process, bpo, Domestic BPO and Communication Skills.
What are the top questions asked in iEnergizer interview?

Some of the top questions asked at the iEnergizer interview -

  1. 3. What do you mean by Customer service? What is B...read more
  2. Difference between inbound and outbound processe...read more
  3. How do you calculate shrinkage and attritio...read more
How long is the iEnergizer interview process?

The duration of iEnergizer interview process can vary, but typically it takes about less than 2 weeks to complete.

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iEnergizer Interview Process

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Interview experience

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Good
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iEnergizer Reviews and Ratings

based on 22.5k reviews

4.6/5

Rating in categories

4.6

Skill development

4.6

Work-life balance

4.6

Salary

4.6

Job security

4.6

Company culture

4.5

Promotions

4.6

Work satisfaction

Explore 22.5k Reviews and Ratings
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