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4.7

based on 20.7k Reviews

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iEnergizer Interview Questions, Process, and Tips

Updated 16 Dec 2024

Top iEnergizer Interview Questions and Answers

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521 iEnergizer Interview Experiences

1.5k questions found

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Customer service for finance person Interview Questions

user image Abhinn Bhatnagar

posted on 5 Dec 2024

Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Nov 2024.

1 Interview Round

1

Operational Round (2 Questions)

  • Q1. Overall experience and introduction
  • Q2. About your family

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to provide feedback on my recent experience with IEnergizer’s recruitment process. While I was initially excited about the opportunity, the overall handling of the process raised significant concerns and ultimately led to my decision to decline the offer.

Warning: Do not give your phone in the organization at time of joining they do the fake rating for themselves. That's why this company shows the rating of 4.7

1. Delayed Offer Letter: After clearing the interview, there was a considerable delay in issuing the offer letter. Despite multiple follow-ups over three weeks, there was no communication from your side. When I was finally called to collect the offer letter, it was on very short notice, requiring me to travel 250 km. This process could have been handled digitally, respecting candidates' time and effort.


2. Pressure to Resign Immediately: During the offer letter discussion, I was pressured to resign from my current position immediately, despite clearly informing the HR team earlier about my 30-day notice period. The insistence to resign on the spot, using the increased package as leverage, felt unprofessional and manipulative.


3. Misrepresentation of Policies: Several discrepancies between what was initially communicated and the final terms in the offer letter were concerning:

10-hour shifts were not mentioned earlier.

Promised Saturday-Sunday offs were suddenly changed.

Salary deductions for leave without pay (LWP) were excessively harsh (e.g., ₹5,000 deduction for one LWP).



4. Unrealistic Joining Deadline: Issuing the offer letter with the expectation of joining within a few days, without considering my notice period or other commitments, reflected poor planning and lack of empathy.


5. Lack of Transparency: The overall communication and last-minute changes to policies indicated a lack of transparency, which raised doubts about the organization’s work culture and employee treatment.



Such practices not only waste candidates' time but also damage the company’s reputation. I hope this feedback is taken constructively to improve IEnergizer’s recruitment process and ensure better experiences for future candidates.

Back Office Executive Interview Questions

user image Anonymous

posted on 5 Dec 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. How was your yesterday day please explain
2

Technical Round (2 Questions)

  • Q1. Online typing test
  • Q2. Online versent test
3

Client Interview Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. How to handle aggressive customer

Get interview-ready with top interview questions

Executive Interview Questions

user image Anonymous

posted on 10 Dec 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

I applied via Referral

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. The question is introduction
  • Q2. What about last day
2

HR Round (2 Questions)

  • Q1. What do you understand by BPO
  • Q2. What is the meaning of customer service
3

HR Round (2 Questions)

  • Q1. What is the benefits of credit cards
  • Q2. What is the disadvantage of credit cards

Interview Preparation Tips

Interview preparation tips for other job seekers - IENIGIZER IS A GOOD COMPANY
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2024.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. What is Your Highest achievement in Your Life?
  • Q2. Tell me About Your self
  • Q3. Versant test Please Reading english Books and Listening English words its helps you
  • Q4. Why Should you leave your last job
  • Q5. Why sholud you want to join bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepared Yourself with High confidence thats make you successful

iEnergizer interview questions for popular designations

 Customer Care Executive

 (64)

 Customer Service Executive

 (61)

 Customer Support Executive

 (24)

 Senior Executive

 (21)

 Senior Customer Service Executive

 (14)

 Executive Assistant

 (13)

 BPO Executive

 (12)

 Cce Executive

 (12)

Telecaller Interview Questions

user image Anonymous

posted on 19 Jun 2024

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Theme of company and why you want to join this company only.
2

HR Round (1 Question)

  • Q1. Info. ABT parents job & where do they work where do you live ABT parents salary what if you won't be able to manage work and study about your goal.
3

HR Round (1 Question)

  • Q1. Almost same questions like parents job and salary and where do the candidate live.

Interview Preparation Tips

Interview preparation tips for other job seekers - Only apply there if you know HRs personally otherwise they'll waste your days even weeks or months and they use to give a special token to the person who are coming through HRs and in second round the HRs will reject people without token giving silly reasons such as you won't be able come to the office place and u should try next time and going to offer 1 month of unpaid training period. And going to reject people without token giving reason that your parents earn very less amount of money then will not allow you to live in PG or flat and also going to give you silly advises such as you should apply for something related to your course and all. Even they waste a lot of time they wasted my first day , firstly you have to fill a form then after u have to the reception for token only if you know HRs then first HRs will take your interview for first round then she sent me inside the office for second round after 25 min they told me to come next day for the second round then on the other day the second HRs asked me to wait then he told me that some other HR is going to take my interview I have to wait for her and waited there since 10:00am to 1:30pm then the 3rd HR told me that my interest is scheduled at 2:15 pm but when I reached there at the time she told me to wait then at 2:45 pm she told me that some other HR is going to take my interview i.e. 4th HR of the day then he took my interview I have given all the answers of his questions and so the other candidates but he rejected all of us because he was securing the place for the person with the token then they sent me to the 2nd HR and he told me let's see what what will happen. Then the 3rd HR send me to the 5th HR of day at 4:39pm for the interview he asked me questions related my parents job and salary and about the locality and took my cv and mail to the 3rd HR next to him that he is rejecting me and he was literally laughing in front of me and the 3rd HR was smirking at him ,she told me that she is feeling sorry for me and I should try of next month. And need to do something about my situation. And I literally don't know why are they even faking the interview round if they already know who they will and want to select. As I have answered all of their questions while the people with tokens were getting jobs by giving simple introduction and they reached there at 2:00 pm and done with their interview and job process till 2:45 pm while people like me were waiting and wasting their days and months in this company giving back to back interviews .
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. About the excel
  • Q2. About the process SOP
2

One-on-one Round (2 Questions)

  • Q1. About the team handling skills
  • Q2. About the process training
3

One-on-one Round (2 Questions)

  • Q1. What about my achievements in past days
  • Q2. What i add in process

Interview Preparation Tips

Interview preparation tips for other job seekers - Work hard and learn more

Jobs at iEnergizer

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Fraud Analyst Interview Questions

user image Anonymous

posted on 2 Nov 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. How you identify suspicious transaction

Customer Support Executive interview

user image Jobs4U By Me

posted on 26 Dec 2021

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Tell me about your experience
  • Q2. Why did you left your job
  • Q3. Ask to work on MTI Issue
2

HR Round (2 Questions)

  • Q1. Average call time
  • Q2. How many call wrap in an hour

Customer Care Executive Interview Questions

user image Anonymous

posted on 10 Dec 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Nov 2024.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. What you did last day
  • Q3. Topic on social media
  • Q4. Topic on pollution

Interview Preparation Tips

Interview preparation tips for other job seekers - firstly, I would like to thanks ienergizer HR team they were literally very supportive, and as a fresher I love their work culture and environment to .

iEnergizer Interview FAQs

How many rounds are there in iEnergizer interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for iEnergizer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Service, voice process, bpo, Communication Skills and Domestic BPO.
What are the top questions asked in iEnergizer interview?

Some of the top questions asked at the iEnergizer interview -

  1. 3. What do you mean by Customer service? What is B...read more
  2. Difference between inbound and outbound processe...read more
  3. How do you calculate shrinkage and attritio...read more
How long is the iEnergizer interview process?

The duration of iEnergizer interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at iEnergizer

based on 176 interviews in last 1 year

Interview experience

3.9
  
Good
View more

People are getting interviews through

based on 384 iEnergizer interviews
WalkIn
Job Portal
Referral
Company Website
Recruitment Consultant
55%
17%
17%
2%
1%
8% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join iEnergizer Unlocking Potential, Unleashing Performance

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iEnergizer Reviews and Ratings

based on 20.7k reviews

4.7/5

Rating in categories

4.7

Skill development

4.7

Work-Life balance

4.7

Salary & Benefits

4.7

Job Security

4.7

Company culture

4.6

Promotions/Appraisal

4.7

Work Satisfaction

Explore 20.7k Reviews and Ratings
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