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iEnergizer
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iEnergizer Interview Questions, Process, and Tips
Top iEnergizer Interview Questions and Answers
- Q1. Difference between inbound and outbound processes?asked in Customer Care Executive interview
- Q2. 3. What do you mean by Customer service? What is BPO?asked in Customer Service Executive interview
- Q3. Tell me that how much social media is effecting youthasked in Executive interview
iEnergizer Interview Experiences
564 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.
It was pretty good experience
(2 Questions)
- Q1. Tell me about yourself
- Q2. What was your memorable day
(2 Questions)
- Q1. Introduction about myself
- Q2. Tell me about your previous company
Interview Preparation Tips
Top iEnergizer Customer Care Executive Interview Questions and Answers
Customer Care Executive Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed in Dec 2024. There were 4 interview rounds.
(2 Questions)
- Q1. Give your Introduction
- Ans.
I am a dedicated and experienced Customer Care Executive with a passion for helping customers and resolving their issues.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle high-pressure situations and difficult customers
Proficient in CRM software and ticketing systems
Received multiple awards for excellent customer satisfaction ratings
- Q2. Explain your yesterday
- Ans.
Yesterday was a busy day at work, helping customers with their queries and resolving issues.
Assisted customers with product inquiries
Resolved billing issues for a few clients
Participated in a team meeting to discuss customer feedback
(2 Questions)
- Q1. You are pursuing a regular course,how will you manage
- Ans.
I will manage my time effectively by prioritizing tasks and creating a schedule.
I will create a study schedule to allocate time for both work and studies.
I will communicate with my professors and employer to ensure they are aware of my commitments.
I will utilize breaks between classes or work shifts to study or complete assignments.
I will seek help from classmates or colleagues if needed to manage workload effectively.
- Q2. Explain your family
- Ans.
My family consists of my parents, my two siblings, and our pet dog.
Parents - supportive and loving
Siblings - close relationship, enjoy spending time together
Pet dog - brings joy and companionship to the family
Mathematical questions
English
Reasoning
(1 Question)
- Q1. A lot of questions about philosophy
Top iEnergizer Customer Care Executive Interview Questions and Answers
Customer Care Executive Interview Questions asked at other Companies
Abhinn Bhatnagar
Selected
I applied via Approached by Company and was interviewed in Nov 2024. There was 1 interview round.
(2 Questions)
- Q1. Overall experience and introduction
- Ans.
I have over 5 years of experience in customer service for finance, with a strong background in handling inquiries and resolving issues.
Experience in handling customer inquiries and resolving issues
Strong background in finance industry
Over 5 years of experience in customer service
- Q2. About your family
Interview Preparation Tips
Warning: Do not give your phone in the organization at time of joining they do the fake rating for themselves. That's why this company shows the rating of 4.7
1. Delayed Offer Letter: After clearing the interview, there was a considerable delay in issuing the offer letter. Despite multiple follow-ups over three weeks, there was no communication from your side. When I was finally called to collect the offer letter, it was on very short notice, requiring me to travel 250 km. This process could have been handled digitally, respecting candidates' time and effort.
2. Pressure to Resign Immediately: During the offer letter discussion, I was pressured to resign from my current position immediately, despite clearly informing the HR team earlier about my 30-day notice period. The insistence to resign on the spot, using the increased package as leverage, felt unprofessional and manipulative.
3. Misrepresentation of Policies: Several discrepancies between what was initially communicated and the final terms in the offer letter were concerning:
10-hour shifts were not mentioned earlier.
Promised Saturday-Sunday offs were suddenly changed.
Salary deductions for leave without pay (LWP) were excessively harsh (e.g., ₹5,000 deduction for one LWP).
4. Unrealistic Joining Deadline: Issuing the offer letter with the expectation of joining within a few days, without considering my notice period or other commitments, reflected poor planning and lack of empathy.
5. Lack of Transparency: The overall communication and last-minute changes to policies indicated a lack of transparency, which raised doubts about the organization’s work culture and employee treatment.
Such practices not only waste candidates' time but also damage the company’s reputation. I hope this feedback is taken constructively to improve IEnergizer’s recruitment process and ensure better experiences for future candidates.
(2 Questions)
- Q1. Self introduction
- Q2. About customer service
(2 Questions)
- Q1. About BPO what it is or how it works
- Q2. About Credit debit
(1 Question)
- Q1. Reading skills checked
Top iEnergizer Customer Care Executive Interview Questions and Answers
Customer Care Executive Interview Questions asked at other Companies
iEnergizer interview questions for popular designations
yash sharma
Selected
I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Can you introduce yourself?
- Q2. Random topic vocalisation
Typing tests and the Versant test.
(2 Questions)
- Q1. What was your role in your last job?
- Q2. How comfortable are you with rotational night shifts and having weekdays off?
Interview Preparation Tips
Top iEnergizer Customer Care Executive Interview Questions and Answers
Customer Care Executive Interview Questions asked at other Companies
Get interview-ready with Top iEnergizer Interview Questions
Bhawna Radi
Selected
I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Experience discussion
(3 Questions)
- Q1. Experience discussion
- Q2. Communication checking
- Q3. Discussion about my last work how, I was helping the customers
Interview Preparation Tips
Customer Support Executive Interview Questions asked at other Companies
Jobs at iEnergizer
Selected
I applied via Referral and was interviewed in Nov 2024. There were 4 interview rounds.
(2 Questions)
- Q1. Basic introduction
- Q2. About experience
(1 Question)
- Q1. Basic introduction and experiences
(1 Question)
- Q1. Basic introduction and experience
(1 Question)
- Q1. Basic Aptitude test reasoning maths ,basic english grammer voice speaking and pronounciation and English typing and mail writing
Interview Preparation Tips
Top iEnergizer Customer Service Executive Interview Questions and Answers
Customer Service Executive Interview Questions asked at other Companies
Jobs4U By Me
Selected
(2 Questions)
- Q1. Tell me about your self
- Q2. How was your yesterday day please explain
(2 Questions)
- Q1. Online typing test
- Q2. Online versent test
(2 Questions)
- Q1. Tell me about your self
- Q2. How to handle aggressive customer
Back Office Executive Interview Questions asked at other Companies
(2 Questions)
- Q1. What is your career goal?
- Q2. Can you describe your past experience?
Interview Preparation Tips
Top iEnergizer Executive Interview Questions and Answers
Executive Interview Questions asked at other Companies
Top trending discussions
iEnergizer Interview FAQs
The duration of iEnergizer interview process can vary, but typically it takes about less than 2 weeks to complete.
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iEnergizer Interviews By Designations
- iEnergizer Customer Care Executive Interview Questions
- iEnergizer Customer Service Executive Interview Questions
- iEnergizer Customer Support Executive Interview Questions
- iEnergizer Senior Executive Interview Questions
- iEnergizer Senior Customer Service Executive Interview Questions
- iEnergizer Cce Executive Interview Questions
- iEnergizer Customer Service Associate Interview Questions
- iEnergizer Executive Assistant Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Executive Interview Questions
- Customer Support Executive Interview Questions
- Senior Executive Interview Questions
- Senior Customer Service Executive Interview Questions
- Executive Assistant Interview Questions
- Cce Executive Interview Questions
- Customer Service Associate Interview Questions
- Show more
iEnergizer Interview Process
based on 586 interviews
Interview experience
Interview Questions from Similar Companies
iEnergizer Reviews and Ratings
based on 21.9k reviews
Rating in categories
Noida,
Ghaziabad
+11-3 Yrs
₹ 1.25-2.5 LPA
0-5 Yrs
Not Disclosed
|
Customer Service Executive
2.3k
salaries
|  ₹0.6 L/yr - ₹6 L/yr |
|
Senior Executive
1.8k
salaries
| ₹1.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
1.5k
salaries
| ₹1 L/yr - ₹6 L/yr |
|
Senior Customer Service Executive
1.1k
salaries
| ₹1.1 L/yr - ₹6.5 L/yr |
|
Customer Support Executive
1.1k
salaries
| ₹1.1 L/yr - ₹6 L/yr |
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