iEnergizer Interview Questions, Process, and Tips

Q1. Introduction was asked in the interview
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Q2. Studies done
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Q1. Why do you want to join iEnergizer
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Q2. What are your educational qualifications?
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Q1. Basic introduction
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Q2. Speak on any topic for 2 mins
Ans. 
The importance of effective communication in customer service
• Effective communication builds trust and rapport with customers

• Active listening is crucial to understanding customer needs and concerns

• Clear and concise language helps avoid misunderstandings

• Empathy and patience are key components of effective communication in customer service
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Q1. Give your introduction
Ans. 
I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
• Experienced in handling customer inquiries and complaints

• Skilled in problem-solving and conflict resolution

• Proficient in using CRM systems and communication tools

• Strong communication and interpersonal skills

• Ability to work well under pressure and in a fast-paced environment
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Q2. Had to speak on my last travel experience for 2 mins
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Q1. Ai based english speaking exam
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Q2. Story retelling,jumble words,repeat the sentence,2 topics to speak
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Q1. Tell me about yourself
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Q2. Why did you leave your privious job
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Q3. Why you want to join this company
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Checking whether the person is able to be promoted to next round

Q1. By asking normal questions but analysing the good and bad in a person
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Q2. Person whether he should be promoted to next round or not
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Q1. Last round was making me shiver from inside when I looked into the eyes of the interviewer I felt like he is trying to check inside me
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Q2. If 4 people are lying on the railway track and u have a person in front of you who is so fat that if you push him on the railway track you can save life of 4 person what will you do ?
Ans. 
I would not push the person onto the railway track, as it is unethical to sacrifice one life to save others.
• I would try to find another way to save the 4 people on the railway track without causing harm to the person in front of me.

• I would call for help from authorities or try to warn the train driver to stop the train in time.

• It is not morally justifiable to intentionally harm someone to save others.
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Q1. Can you tell me about yourself?
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Q2. Can you describe your work experience?
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