Premium Employer

i

This company page is being actively managed by iEnergizer Team. If you also belong to the team, you can get access from here

iEnergizer Verified Tick

Compare button icon Compare button icon Compare
4.7

based on 20.7k Reviews

Filter interviews by

iEnergizer Senior Customer Service Executive Interview Questions and Answers

Updated 17 Nov 2024

14 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in May 2024.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Tell me about yourself
  • Q2. Why did you leave your privious job
  • Q3. Why you want to join this company
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Sep 2024.

2 Interview Rounds

1

Aptitude Test Round

Basic knowledge of IQ

2

HR Round (2 Questions)

  • Q1. Memorable day and roles and responsibilities
  • Q2. Tell me something about your self
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Introduce yourself
  • Q2. Tell me about your experience
  • Q3. What are your hobbies and describe it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be prepared before interview
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Introduction .process related

Interview Preparation Tips

Interview preparation tips for other job seekers - nothing everything is fine

iEnergizer interview questions for designations

 Customer Service Executive

 (61)

 Customer Service

 (1)

 Senior Customer Service Associate

 (1)

 Assistant Executive Customer Service

 (4)

 Senior Customer Executive

 (1)

 Customer Service Associate

 (11)

 Customer Service Representative

 (3)

 Customer Service Advisor

 (2)

Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Apr 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me something about yourself? To speak on any topic for 30 seconds. Like the topics are your favourite day? What you did yesterday? What you learnt about th...read more
3

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself specifically focusing on education and experiences (if any). Job profile (if any) About the company.
  • Q2. What are your achievements? Why we should hire you? Explain your 3 qualities and 3 weakness?
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed before Jun 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell us about yourself and want you want to achieve in your life
2

One-on-one Round (2 Questions)

  • Q1. Tell us about yourself in spanish
  • Q2. Why you have learnt spanish

I applied via Walk-in and was interviewed in May 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. How about your previous Experience
  • Q2. How did you spend your last day
  • Q3. Why did you left your last job

Interview Preparation Tips

Interview preparation tips for other job seekers - Get prepare before go for an Interview and alsi make sure present your self truely

I applied via Walk-in and was interviewed in May 2022.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Instructions questions
  • Q2. Tell about your self
2

HR Round (3 Questions)

  • Q1. Brief description of process
  • Q2. Process related questions
  • Q3. Process related knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Please improve communication also confident tell any answer

I applied via Walk-in and was interviewed before Dec 2021.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

General Introduction & Availability .

3

One-on-one Round (3 Questions)

  • Q1. Job profile and Expectations
  • Q2. What do you think about SOCIAL NETWORKING
  • Q3. Where you want to see in 2 years
4

HR Round (2 Questions)

  • Q1. Salary disclosure and explained incentive and attendance bonus as well.
  • Q2. Explained terms and policies.
5

One-on-one Round (1 Question)

  • Q1. One on one meeting with OPS Manager.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Honest and don't lie or give False Information in Resume.
Don't do overdone.

I applied via Referral and was interviewed in Dec 2020.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Remember some important points :
1. Always be confident
2. Always talkative during interview, don't hesitate
3. Always ready for any questions.
4. Always prepare about the specific Company.

Best Regards
Ashish Chauhan (AC)

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Senior Customer Service Executive interview?
iEnergizer interview process usually has 2 rounds. The most common rounds in the iEnergizer interview process are HR, One-on-one Round and Aptitude Test.
What are the top questions asked in iEnergizer Senior Customer Service Executive interview?

Some of the top questions asked at the iEnergizer Senior Customer Service Executive interview -

  1. How you will do sales or manage customer...read more
  2. Brief description of proc...read more
  3. Ask to sell a produc...read more
How long is the iEnergizer Senior Customer Service Executive interview process?

The duration of iEnergizer Senior Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at iEnergizer Senior Customer Service Executive

based on 5 interviews in last 1 year

1 Interview rounds

  • One-on-one Round
View more

People are getting interviews through

based on 13 iEnergizer interviews
WalkIn
Referral
Job Portal
46%
23%
15%
16% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join iEnergizer Unlocking Potential, Unleashing Performance
iEnergizer Senior Customer Service Executive Salary
based on 1.1k salaries
₹1.1 L/yr - ₹7 L/yr
10% more than the average Senior Customer Service Executive Salary in India
View more details

iEnergizer Senior Customer Service Executive Reviews and Ratings

based on 332 reviews

3.7/5

Rating in categories

3.6

Skill development

3.5

Work-Life balance

3.8

Salary & Benefits

3.8

Job Security

3.5

Company culture

3.4

Promotions/Appraisal

3.6

Work Satisfaction

Explore 332 Reviews and Ratings
Customer Service Executive
2.2k salaries
unlock blur

₹0.6 L/yr - ₹6 L/yr

Senior Executive
1.8k salaries
unlock blur

₹1.2 L/yr - ₹7 L/yr

Customer Care Executive
1.5k salaries
unlock blur

₹1 L/yr - ₹6 L/yr

Senior Customer Service Executive
1.2k salaries
unlock blur

₹1.1 L/yr - ₹7 L/yr

Customer Support Executive
1.1k salaries
unlock blur

₹1.1 L/yr - ₹6 L/yr

Explore more salaries
Compare iEnergizer with

Genpact

3.9
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview