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iEnergizer Senior Customer Service Executive Interview Questions and Answers
iEnergizer Senior Customer Service Executive Interview Experiences
15 interviews found
Anonymous
I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. First of all brief introduction.
- Q2. Your last company overview, profile, KRA's
- Q3. What do you know about specific process like Urban Company / Airtel / Zomato / Rapido / Dream 11 ?
- Q4. How you will do sales or manage customers.
- Ans.
I will do sales and manage customers by building strong relationships, understanding their needs, and providing excellent service.
Building strong relationships with customers
Understanding customer needs and preferences
Providing excellent customer service
Identifying opportunities for upselling or cross-selling
Resolving customer complaints and issues
Maintaining accurate customer records and documentation
Collaborating wit...
Interview Preparation Tips
1. Always be confident
2. Always talkative during interview, don't hesitate
3. Always ready for any questions.
4. Always prepare about the specific Company.
Best Regards
Ashish Chauhan (AC)
Interview Questionnaire
1 Question
- Q1. Introduction
- Ans. Stay confident, make a speech for yourself, practice it over and over again, ammend it, stay confident, should know about yourself.
I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. They ask about the job experience ?
- Q2. Ask to sell a product?
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. They just asked for my introduction
Typing test and logical questions
Interview Preparation Tips
iEnergizer interview questions for designations
I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Tell me about yourself.
- Q4. Tell me about Black Lives matter
Interview Preparation Tips
- Last place you visited
- Black lives matters
Top trending discussions
iEnergizer Interview FAQs
The duration of iEnergizer Senior Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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iEnergizer Interviews By Designations
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iEnergizer Senior Customer Service Executive Interview Process
based on 12 interviews
2 Interview rounds
- HR Round - 1
- HR Round - 2
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iEnergizer Senior Customer Service Executive Reviews and Ratings
based on 345 reviews
Rating in categories
|
Customer Service Executive
2.3k
salaries
|  ₹0.6 L/yr - ₹6 L/yr |
|
Senior Executive
1.8k
salaries
| ₹1.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
1.5k
salaries
| ₹1 L/yr - ₹6 L/yr |
|
Senior Customer Service Executive
1.2k
salaries
| ₹1.1 L/yr - ₹6.6 L/yr |
|
Customer Support Executive
1.1k
salaries
| ₹1.1 L/yr - ₹6 L/yr |
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