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Premium Employer

iEnergizer

Compare

4.6

based on 23k Reviews

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iEnergizer Senior Customer Service Executive Reviews

Updated 25 Mar, 2025

Overall Rating

3.7/5

based on 349 reviews

Rating distribution

145 (41.5%)

65 (18.6%)

44 (12.6%)

25 (7.2%)

70 (20.1%)

Category Ratings

3.8

Salary

3.7

Job security

3.6

Skill development

3.5

Company culture

3.5

Work-life balance

3.5

Work satisfaction

3.3

Promotions

What employees say about iEnergizer?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

95% employees reported

Rotational Shift

72% employees reported

Flexible timing

57% employees reported

No travel

82% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

75 reviews

3.6

Rated by Men

257 reviews

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What people are saying about iEnergizer

View All

a quality analyst

Looking for at least 7 lakhs per annum

Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.

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People also ask about iEnergizer's Senior Customer Service Executives

Is iEnergizer a good place to work for Senior Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 349 employee reviews, it's clear that most senior customer service executives have an average experience working at iEnergizer. Salary holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about salary and career growth on AmbitionBox.

Does iEnergizer pay their Senior Customer Service Executives well?

According to AmbitionBox reviews, iEnergizer senior customer service executives rate their salary and benefits at 3.8 out of 5, based on 349 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about iEnergizer's senior customer service executives salaries here and to read reviews specifically about salary and benefits at iEnergizer for senior customer service executives, click here .

How is the work culture at iEnergizer for Senior Customer Service Executives?

Work culture at iEnergizer for senior customer service executives is rated 3.5 out of 5 by 349 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at iEnergizer for senior customer service executives, click here .

How is the job security at iEnergizer for Senior Customer Service Executives?

Based on 349 reviews on AmbitionBox, iEnergizer's senior customer service executives rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at iEnergizer. To read reviews about job security at iEnergizer for senior customer service executives, click here .

Is work from home available to Senior Customer Service Executives at iEnergizer?

According to AmbitionBox, 5% of iEnergizer's senior customer service executives work from home permanently, 95% work from the office, and undefined% follow a hybrid model, based on 37 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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AmbitionBox has 349 iEnergizer reviews submitted by iEnergizer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if iEnergizer is the right company for you. 72% of employees reported...Read more