Premium Employer

i

This company page is being actively managed by iEnergizer Team. If you also belong to the team, you can get access from here

iEnergizer Verified Tick

Compare button icon Compare button icon Compare
4.7

based on 20.7k Reviews

Filter interviews by

iEnergizer Customer Service Executive Interview Questions, Process, and Tips

Updated 9 Nov 2024

Top iEnergizer Customer Service Executive Interview Questions and Answers

  • Q1. 3. What do you mean by Customer service? What is BPO?
  • Q2. What is difference between Goal and Dream?.
  • Q3. What is customer service? Ans- customer service means going above and beyond to keep the customer happy that means answer any questions to have or resolving issues with t ...read more
View all 12 questions

61 iEnergizer Customer Service Executive Interview Experiences

204 questions found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2024.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. What is Your Highest achievement in Your Life?
  • Q2. Tell me About Your self
  • Q3. Versant test Please Reading english Books and Listening English words its helps you
  • Q4. Why Should you leave your last job
  • Q5. Why sholud you want to join bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepared Yourself with High confidence thats make you successful
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Tell me about your experience
  • Q2. Why did you left your job
  • Q3. Ask to work on MTI Issue
2

HR Round (2 Questions)

  • Q1. Average call time
  • Q2. How many call wrap in an hour

Get interview-ready with top interview questions

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in May 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Basic introduction
  • Q2. Speak on any topic for 2 mins
2

One-on-one Round (2 Questions)

  • Q1. Give your introduction
  • Q2. Had to speak on my last travel experience for 2 mins
3

versant Round (2 Questions)

  • Q1. Ai based english speaking exam
  • Q2. Story retelling,jumble words,repeat the sentence,2 topics to speak
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via AmbitionBox and was interviewed in Sep 2024.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Tell me about yourself
  • Q2. So reading the words
  • Q3. What did you do yesterday
2

HR Round (2 Questions)

  • Q1. Tell me about india
  • Q2. Write the few meanings

Interview Preparation Tips

Interview preparation tips for other job seekers - Final round very easy

iEnergizer interview questions for designations

 Customer Service

 (1)

 Senior Customer Service Executive

 (14)

 Assistant Executive Customer Service

 (4)

 Customer Service Associate

 (11)

 Customer Service Representative

 (3)

 Customer Service Advisor

 (2)

 Customer Service Manager

 (1)

 Customer Service Assistant

 (1)

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about your daily routine.
  • Q2. Basic things about my daily life.

Customer Service Executive Interview Questions

user image Udit Kumar Shukla

posted on 18 Apr 2024

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Aptitude Test Round

They will do it on your behalf. Its just a formality.

2

HR Round (1 Question)

  • Q1. Tell me about yourself.
3

One-on-one Round (2 Questions)

  • Q1. CV details. Nothing else
  • Q2. Basic introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join unless in very strict situation, the organization is not worth time. Also no other organization accepts it's work experience. Keep that in mind. I was I'm Airtel Black process. Employee ID T243477. Management is a nightmare and favours only those who are good with buttering.

Customer Service Executive Jobs at iEnergizer

View all
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Basic question about yourself. And experience
  • Q2. Tell me about yourself Why you want this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and don't hesitate while giving answer
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Intro and ask some questions Round (2 Questions)

  • Q1. What is customer service? Ans- customer service means going above and beyond to keep the customer happy that means answer any questions to have or resolving iss...read more
  • Q2. Why do you want to job in bpo? Ans- i want to learn and explore things in this sector bpo is a fastest growing industry. Bpo provide good salary to maintain a g...read more
3

Audio recording Round (3 Questions)

  • Q1. We had to repeat what was said in the video.
  • Q2. Fill in the blanks in which we had to answer
  • Q3. I was speaking the sentence but it was wrong, we had to rearrange it and correct it.
4

Introduced your self Round (1 Question)

  • Q1. Tell me about your self? First off all thank you for giving me this opportunity to introduce my self. I am meena. I am from delhi. I have completed my schooling...read more
5

HR Round (1 Question)

  • Q1. Documentation and gave me offer letter And called me for training the next day

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Service Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - iEnergizer is a amazing company
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Asked about a random topic? Like child labour
2

Versant Round (1 Question)

  • Q1. It was a test.

Interview Preparation Tips

Interview preparation tips for other job seekers - They took a long time for the interview process. They made me come there for many days.
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Personal interview questions
3

Versant Round (1 Question)

  • Q1. Versant aptitude test
4

One-on-one Round (1 Question)

  • Q1. Normal English fluency check
5

Salary Round (1 Question)

  • Q1. Salary discussion

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Service Executive interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for iEnergizer Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are voice process, Customer Service, Communication Skills, Inbound Process and blended process.
What are the top questions asked in iEnergizer Customer Service Executive interview?

Some of the top questions asked at the iEnergizer Customer Service Executive interview -

  1. 3. What do you mean by Customer service? What is B...read more
  2. What is difference between Goal and Drea...read more
  3. What is customer service? Ans- customer service means going above and beyond t...read more
How long is the iEnergizer Customer Service Executive interview process?

The duration of iEnergizer Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at iEnergizer Customer Service Executive

based on 16 interviews in last 1 year

2 Interview rounds

  • HR Round 1
  • HR Round 2
View more

People are getting interviews through

based on 44 iEnergizer interviews
WalkIn
Job Portal
Referral
Company Website
68%
11%
11%
2%
8% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join iEnergizer Unlocking Potential, Unleashing Performance
iEnergizer Customer Service Executive Salary
based on 2.2k salaries
₹0.6 L/yr - ₹6 L/yr
13% more than the average Customer Service Executive Salary in India
View more details

iEnergizer Customer Service Executive Reviews and Ratings

based on 1.4k reviews

4.4/5

Rating in categories

4.4

Skill development

4.4

Work-Life balance

4.4

Salary & Benefits

4.4

Job Security

4.4

Company culture

4.2

Promotions/Appraisal

4.4

Work Satisfaction

Explore 1.4k Reviews and Ratings
Executive - Customer Service (1-4 yrs)

Delhi ncr,

Gurgaon / Gurugram

+1

1-4 Yrs

Not Disclosed

Explore more jobs
Customer Service Executive
2.2k salaries
unlock blur

₹0.6 L/yr - ₹6 L/yr

Senior Executive
1.8k salaries
unlock blur

₹1.2 L/yr - ₹7 L/yr

Customer Care Executive
1.5k salaries
unlock blur

₹1 L/yr - ₹6 L/yr

Senior Customer Service Executive
1.1k salaries
unlock blur

₹1.1 L/yr - ₹7 L/yr

Customer Support Executive
1.1k salaries
unlock blur

₹1.3 L/yr - ₹6 L/yr

Explore more salaries
Compare iEnergizer with

Genpact

3.9
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview