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Experienced customer support executive with strong communication skills and problem-solving abilities.
Over 5 years of experience in providing chat and email support for various companies
Proficient in handling customer inquiries, resolving issues, and providing product information
Skilled in multitasking, time management, and working efficiently under pressure
Excellent written and verbal communication skills
Familiar with...
My worst decision was dropping out of college without a plan.
Lack of guidance and support led to impulsive decision
Struggled to find stable job without degree
Realized the importance of education later on
I would follow company policy and guidelines for processing refunds, ensuring customer satisfaction.
Review company policy on refunds
Check if customer is eligible for a refund based on policy
Process refund according to company guidelines
Communicate refund process and timeline to customer
Offer alternative solutions if refund is not possible
I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.
I applied via Company Website and was interviewed in May 2024. There were 4 interview rounds.
This was Chat round, In this round we have to communicate with customer and resolve their queries through chat
Given a topic (15min time)to complete
Foundever interview questions for popular designations
I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.
Get interview-ready with Top Foundever Interview Questions
I am a dedicated and experienced Technical Support Associate with a passion for solving complex technical issues.
Over 5 years of experience in providing technical support to customers
Proficient in troubleshooting hardware and software issues
Excellent communication skills and ability to explain technical concepts to non-technical users
Certified in ITIL and CompTIA A+
Previous experience in managing a team of support tech
I currently stay in a rented apartment in downtown area.
I stay in a rented apartment
Located in downtown area
Close to public transportation
Nearby grocery stores and restaurants
I was interviewed in Jul 2024.
I have gained valuable customer service skills through my previous roles in hospitality.
Worked in customer-facing roles in the hospitality industry
Handled guest inquiries and resolved issues effectively
Received positive feedback from guests for excellent service
Trained new staff on customer service best practices
Harvar voice assessment.
In the next 5 years, I see myself growing within the company, taking on more responsibilities, and potentially moving into a managerial role.
Continuing to excel in my current role as a Front Office Executive
Participating in leadership development programs to enhance my skills
Building strong relationships with colleagues and clients to further my career
Working towards becoming a Front Office Manager or similar position
posted on 21 Sep 2024
I handle clients by building strong relationships, understanding their needs, and providing excellent customer service.
Listen actively to clients to understand their needs and concerns
Communicate clearly and effectively to address any issues or questions
Provide personalized solutions and follow up to ensure client satisfaction
Build trust and rapport through consistent and reliable service
Handle any complaints or challe
I applied via Campus Placement and was interviewed in May 2024. There were 4 interview rounds.
Syllabus questions only MCQ type
Diodes are electronic components that allow current to flow in one direction only.
Diodes are used to convert AC to DC in power supplies
They are also used in signal processing and logic circuits
Common types include rectifier diodes, zener diodes, and light-emitting diodes (LEDs)
A pn junction is a boundary or interface between two types of semiconductor materials, p-type and n-type, creating a diode.
It is formed by joining a p-type semiconductor (which has an excess of positive charge carriers) with an n-type semiconductor (which has an excess of negative charge carriers).
The pn junction allows current to flow in one direction only, making it a key component in diodes and transistors.
When a vo...
Zener diodes are used to regulate voltage in electronic circuits by maintaining a constant voltage across the diode.
Zener diodes operate in the reverse-bias mode, allowing current to flow in the reverse direction when the voltage reaches the breakdown voltage.
They are commonly used in voltage regulator circuits to maintain a stable voltage output.
Zener diodes have a sharp breakdown voltage, making them useful for prote...
कोणत्या सब्जेक्ट विषाई केस आहे त्याच्या निगडित विचार करून बोलावे लागतात आणि माहिती गोळा करुन correct decisions घ्यावा लागेल
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
The company may have specific project requirements or temporary needs that are not always reflected in job postings.
Companies may have short-term projects or seasonal work that require temporary employees.
Employers may have urgent needs that arise after the initial job posting.
Some companies prefer to hire on a temporary basis before offering a permanent position.
Job portals may not always be updated in real-time to re
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