10+ Foundever Customer Service Professional Interview Questions & Answers | Complete Prep Guide 2025

Foundever Customer Service Professional Interview Experiences

8 interviews found

Customer Service Professional Interview Questions & Answers

Mohammed Mutayyeb Firdous

posted on 24 Dec 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. What do you understand about customer service

Add your answer

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 2 Jan 2025

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Basic myself questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - A straightforward interview process.

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 20 Feb 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Assignment

English language test

Round 2 - HR

(3 Questions)

Q1. What was you last take home

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Q2. Willing to relocate

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Q3. Expected salary

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Customer Service Professional Interview Questions & Answers

Anonymous

posted on 6 Apr 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - Aptitude Test

Basics about customer handling

Round 3 - Technical

(2 Questions)

Q1. System hardware related questions were asked. The trouble shooting and configuration.

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Q2. Questions about LAN, Wi-Fi, remote sensing

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Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be natural while answering. Speak about real time experience if the question were related to the topic. That will help.

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 21 Apr 2021

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. 1. Previous experience

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Q2. 2. Questions regarding sales

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Interview Preparation Tips

Interview preparation tips for other job seekers - You have to chat with a trainer in the first round, make sure you don't use any short forms and avoid grammar mistakes.

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 26 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. About yourself past experience if any.

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Q2. Education details where do you see yourself with sitel

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident proficient and updated about all your details in the resume

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 2 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me about yourself? Why you left your previous organization?

Add your answer

Round 3 - Technical

(1 Question)

Q1. Tell me about yourself? What is PE ratio? Scores in graduation? Basic mutual fund questions Update about latest monetary policy

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a look about Mutual fund stay updated about current market scenario.

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 14 Jun 2020

I applied via Referral and was interviewed in Dec 2019. There were 4 interview rounds.

Interview Questionnaire

3 Questions

Q1. About me

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Q2. My experience

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Q3. Future goal

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Interview Preparation Tips

Interview preparation tips for other job seekers - Very tough interview but the person who takes interview for me is so good her name is Geetha.
My fear has gone when she asked questions way of approach is soo good. So that my fear gone and done well.

Really such a good person Geetha.
Thank you Geetha.

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

Got a question about Foundever?

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Interview questions from similar companies

Customer Service Professional Interview Questions & Answers

Tech Mahindra

posted on 17 Jun 2022

I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Tell us about Child Labour?

Ans.

Child labour refers to the exploitation of children through any form of work that deprives them of their childhood, interferes with their ability to attend regular schools, and is mentally, physically, socially or morally harmful.

Child labour is a global issue affecting millions of children worldwide.
It involves children being engaged in work that is often hazardous, exploitative, and detrimental to their well-being.
Ch...

Answered by AI

View 2 more answers

Q2. Tell us about customer Service?

Ans.

Customer service is the support and assistance provided to customers before, during, and after purchasing a product or service.

Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service professionals should have excellent communication and problem-solvin...

Answered by AI

View 1 more answer

Round 2 - Typing Test

(1 Question)

Q1. To get selected you have to get 28wpm and 90% Accuracy

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Round 3 - Chat Process

(1 Question)

Q1. I Ordered a fast charger from XYZ but regular charger is delivered to me,that too is fake?

Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Professional interview:

CSAT
bpo
Child labour
Women Empowerment
Child Marriage

Interview preparation tips for other job seekers - So i would like to suggest everyone be calm don't stress out handle the situation calmly. Just keep focusing and trying harder and harder because failure doesn't mean it's end of your story. You are a shinning star God has planned better than our's. So have faith and continue applying u will reach the postion which God had already assigned for you.

Regard's
Shoaib Raina

Customer Service Professional Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 31 Oct 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via LinkedIn and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Brief study of resume. Basic English speaking test. Like tell yours daily routine.

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Q1. Tell me about yourself? Help- never add your family and don't use childhood intro. Q2. Why you need this job? Help- don't mention money issues! Q3. ASSE no any thing can be asked. Help- try to spe...

Add your answer

Foundever Interview FAQs

How many rounds are there in Foundever Customer Service Professional interview?

Foundever interview process usually has 2 rounds. The most common rounds in the Foundever interview process are HR, Resume Shortlist and Technical.

How to prepare for Foundever Customer Service Professional interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, Non Voice Process, voice process, Back Office Operations and International Voice Process.

What are the top questions asked in Foundever Customer Service Professional interview?

Some of the top questions asked at the Foundever Customer Service Professional interview -

System hardware related questions were asked. The trouble shooting and configur...read more
What do you understand about customer serv...read more
Questions about LAN, Wi-Fi, remote sens...read more

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Foundever Customer Service Professional Salary

based on 754 salaries

₹1.1 L/yr - ₹5.5 L/yr

8% less than the average Customer Service Professional Salary in India

View more details

Foundever Salaries in India

Customer Service Professional 754 salaries	₹0 L/yr - ₹0 L/yr
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