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Engaged Employer

Foundever

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3.6

based on 2.1k Reviews

Video summary

Filter interviews by

Foundever Customer Service Professional Interview Questions and Answers

Updated 17 Mar 2025

Foundever Customer Service Professional Interview Experiences

9 interviews found

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 17 Mar 2025

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

Q1. Roles and responsibilities in previous organisation

Add your answer

Q2. Speak on any topic

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Its good place for freshers and there is low chance of growth

Customer Service Professional Interview Questions & Answers

Mohammed Mutayyeb Firdous

posted on 24 Dec 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. What do you understand about customer service

Add your answer

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 2 Jan 2025

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Basic myself questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - A straightforward interview process.

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 20 Feb 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Assignment

English language test

Round 2 - HR

(3 Questions)

Q1. What was you last take home

Add your answer

Q2. Willing to relocate

Add your answer

Q3. Expected salary

Add your answer

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 6 Apr 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all tips

Round 2 - Aptitude Test

Basics about customer handling

Round 3 - Technical

(2 Questions)

Q1. System hardware related questions were asked. The trouble shooting and configuration.

Add your answer

Q2. Questions about LAN, Wi-Fi, remote sensing

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be natural while answering. Speak about real time experience if the question were related to the topic. That will help.

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 21 Apr 2021

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. 1. Previous experience

Add your answer

Q2. 2. Questions regarding sales

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to chat with a trainer in the first round, make sure you don't use any short forms and avoid grammar mistakes.

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 26 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(2 Questions)

Q1. About yourself past experience if any.

Add your answer

Q2. Education details where do you see yourself with sitel

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident proficient and updated about all your details in the resume

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 2 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(1 Question)

Q1. Tell me about yourself? Why you left your previous organization?

Add your answer

Round 3 - Technical

(1 Question)

Q1. Tell me about yourself? What is PE ratio? Scores in graduation? Basic mutual fund questions Update about latest monetary policy

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a look about Mutual fund stay updated about current market scenario.

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 14 Jun 2020

I applied via Referral and was interviewed in Dec 2019. There were 4 interview rounds.

Interview Questionnaire

3 Questions

Q1. About me

View 4 more answers

Q2. My experience

View 2 more answers

Q3. Future goal

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very tough interview but the person who takes interview for me is so good her name is Geetha.
My fear has gone when she asked questions way of approach is soo good. So that my fear gone and done well.

Really such a good person Geetha.
Thank you Geetha.

Top trending discussions

View All

Career Growth

a quality analyst

Looking for at least 7 lakhs per annum

Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.

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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Conneqt Business Solutions

Anonymous

posted on 12 Jan 2022

I applied via Recruitment Consultant and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Explain about previous work experience.

Add your answer

Q2. Explain about any topic in hindi

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Most of they check for language like English &hindi

Foundever Interview FAQs

How many rounds are there in Foundever Customer Service Professional interview?

Foundever interview process usually has 1-2 rounds. The most common rounds in the Foundever interview process are HR, Resume Shortlist and Technical.

How to prepare for Foundever Customer Service Professional interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, Non Voice Process, voice process, Back Office Operations and International Voice Process.

What are the top questions asked in Foundever Customer Service Professional interview?

Some of the top questions asked at the Foundever Customer Service Professional interview -

System hardware related questions were asked. The trouble shooting and configur...read more
What do you understand about customer serv...read more
Roles and responsibilities in previous organisat...read more

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Foundever Customer Service Professional Salary

based on 743 salaries

₹1.1 L/yr - ₹5.5 L/yr

9% less than the average Customer Service Professional Salary in India

View more details

Foundever Salaries in India

Customer Service Professional 743 salaries	₹1 L/yr - ₹5.5 L/yr
Customer Service Executive 554 salaries	₹1 L/yr - ₹5 L/yr
Customer Service Representative 395 salaries	₹1.4 L/yr - ₹5 L/yr
Customer Support Executive 263 salaries	₹1.3 L/yr - ₹3.9 L/yr
Team Lead 231 salaries	₹2.9 L/yr - ₹8.4 L/yr