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Foundever Customer Support Associate Interview Questions and Answers

Updated 16 Nov 2024

Foundever Customer Support Associate Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Referral

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why you want to join Foundever

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Assignment 

How exicutive will solve the problems of customer and typing test

Round 2 - Group Discussion 

On one topic which management will give. We need to talk for the topic with 150words

Round 3 - HR 

(1 Question)

  • Q1. Normal regular questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't be formal they are not your teachers to be scared to give the interview just show your skill with respectively and politely

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emot ... read more
asked in Accenture
Q3. What basic troubleshooting will you try if you are facing issues ... read more
Q4. How would you handle an angry customer?
asked in Accenture
Q5. What is safe made available in Android devices, how does it work?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Basic questions about yourself
Round 3 - Aptitude Test 

Basic knowledge of cold calling

Round 4 - One-on-one 

(1 Question)

  • Q1. Main question was why do you want to work with sitel and shy further plan to get higher education please say no

Customer Support Associate Interview Questions & Answers

user image Napa .sreedevkumar chowdary

posted on 6 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Select your favourite topic and explain

Round 3 - One-on-one 

(3 Questions)

  • Q1. About your self intro
  • Q2. About experience and
  • Q3. Education details and
Round 4 - HR 

(2 Questions)

  • Q1. Salary package discusses
  • Q2. Company policy details

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to work and work atmosphere was so good

Foundever interview questions for designations

 Customer Support

 (1)

 Customer Support Executive

 (2)

 Customer Support Representative

 (1)

 Customer Support Assistant

 (1)

 Customer Service Associate

 (10)

 Customer Sales Associate

 (1)

 Customer Care Associate

 (1)

 Technical Support Associate

 (2)

Interview questions from similar companies

I applied via Walk-in and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They were asked about my last birthday that how I did spend that.

Interview Preparation Tips

Interview preparation tips for other job seekers - Everyone should confidence must while given the interviews because they takes your interviews not to seat their only. You have to work for them then only they can provide you the salary. Not for that interview session how did you give that.

I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Intoduce yourself
  • Q2. Speak few things about interests
  • Q3. Speak few things of the greatest movement in life

Interview Preparation Tips

Interview preparation tips for other job seekers - Make a connect with Hr, and have good communication skills

Interview Questionnaire 

1 Question

  • Q1. Mostly from Resume so well prepare for it. also every company ask questions that they are looking the knowledge and passion of candidates regarding that particular job role they offered.

I applied via Referral and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1.  About Previous company experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be strong as u have the knowledge.

I applied via www.jora.com and was interviewed before May 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. About yourself, Questions related to your education.
  • Q2. Questions related to your hobbies
Round 3 - Aptitude Test 

Typing skills, Grammar check, logical questions related to customer queries and issues

Round 4 - VNA 

(1 Question)

  • Q1. Voice and Accent round, like say something about your birthplace or current location famous for

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Support Associate interview:
  • History about birthplace
Interview preparation tips for other job seekers - Stay confident and do not fumble. In Tech Mahindra, interview for freshers are not tough, you just need to be stay calm and need a little focus.

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How can you tackle your customer in real time scenario?
  • Q2. She was checking my confidence level ?
  • Q3. My perfection

Interview Preparation Tips

Interview preparation tips for other job seekers - The most important thing about interview is be confident but don't be overconfident.
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Foundever Interview FAQs

How many rounds are there in Foundever Customer Support Associate interview?
Foundever interview process usually has 3 rounds. The most common rounds in the Foundever interview process are HR, Resume Shortlist and Group Discussion.
What are the top questions asked in Foundever Customer Support Associate interview?

Some of the top questions asked at the Foundever Customer Support Associate interview -

  1. Education details ...read more
  2. Normal regular questi...read more

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Foundever Customer Support Associate Interview Process

based on 4 interviews

Interview experience

4.8
  
Excellent
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Foundever Customer Support Associate Salary
based on 57 salaries
₹1.8 L/yr - ₹4 L/yr
At par with the average Customer Support Associate Salary in India
View more details

Foundever Customer Support Associate Reviews and Ratings

based on 17 reviews

4.0/5

Rating in categories

3.8

Skill development

3.9

Work-life balance

3.6

Salary

4.5

Job security

4.1

Company culture

3.4

Promotions

3.9

Work satisfaction

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