8 Foundever Customer Service Representative Interview Questions & Answers | Complete Prep Guide 2025

Foundever Customer Service Representative Interview Experiences

7 interviews found

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 5 Jun 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. What is your strength

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - - Confidence and English Speaking skills

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 5 Jun 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. What is your stregth

Ans.

My strength lies in my ability to empathize with customers and find solutions to their problems.

Strong communication skills to effectively listen to and understand customer concerns
Ability to remain calm and patient in high-pressure situations
Experience in problem-solving and conflict resolution
Empathy and understanding towards customers' needs and emotions

Answered by AI

Add your answer

Q2. Tell me about yourself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - - Confidence
- English Skills

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 3 May 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Technical

(2 Questions)

Q1. What would you say are your best qualities?

Add your answer

Q2. Do you have any questions for me?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always make sure you look up the company and ask the interviewer questions

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 17 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Assignment

Assignment was easy everyone can pass it try it once

Round 2 - Aptitude Test

1. Have you impacted by someone this year
2.what you from your biggest mistake
3.what your experience in pendamic

Interview Preparation Tips

Interview preparation tips for other job seekers - I think interview was very easy it is a very good experience for me

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 13 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Coding Test

Codeing decoding

Round 2 - Aptitude Test

Numaricals

Interview Preparation Tips

Topics to prepare for Foundever Customer Service Representative interview:

Company Valuation

Interview preparation tips for other job seekers - I can get the job respectively

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 31 Aug 2021

I applied via Company Website and was interviewed in Jul 2021. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. Introduce about yourself.

Ans.

I am a dedicated and experienced Customer Service Representative with a strong focus on providing excellent customer support.

I have over 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.
I am highly skilled in handling customer inquiries, resolving complaints, and ensuring customer satisfaction.
I have a proven track record of meeting and exceeding customer s...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - This'd be the mandatory question in every field of organisation to get to know about ourselves and also our personality as well. Being confident and sharp will help you out clear this question. Firstly try to give out a good introduction about yourself in a short and sweet way. Just keep it simple. Simple and slay!..

Customer Service Representative Jobs at Foundever

View all

Customer Service Representative

Mumbai

1-2 Yrs

₹ 2.75-3.5 LPA

Hiring For Customer Service Representative

Thane, Mumbai

1-3 Yrs

₹ 0.5-2 LPA

Customer Service Representative

Mumbai

0-3 Yrs

₹ 1-2.5 LPA

Customer Service Representative

Thane, Mumbai

1-3 Yrs

₹ 0.5-2 LPA

Customer Service Representative

Mumbai

0-2 Yrs

Not Disclosed

Customer Service Representative

Hyderabad / Secunderabad

2-5 Yrs

Not Disclosed

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 10 Nov 2021

I applied via Recruitment Consultant and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Introduce yourself in french, what do you do in ur free time, why do you want to work with sitel, they asked about my teaching experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , expressive and honest in whatever question you will be answering

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

Got a question about Foundever?

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Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 8 May 2022

I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Was on grammar, spelling and punctuation.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ensure that you are aware on how to handle disgruntled customers.

Customer Service Representative Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 8 May 2022

I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

This was on grammar, spelling and punctuation. Likewise, it was about how to handle disgruntled customers.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ensure you know how to handle disgruntled customers.

Customer Service Representative Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 23 Sep 2021

I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. How are you different from others ?

Add your answer

Q2. In how many ways you can show that difference from the box?

Ans.

There are several ways to show the difference from the box, including labeling, color coding, and size variations.

Labeling the boxes with different names or numbers
Color coding the boxes with different colors
Using size variations to differentiate the boxes
Adding stickers or symbols to the boxes
Using different materials for the boxes

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be You Buddy! .No one can let you up or down its your Ride. Ride it in you way.

Foundever Interview FAQs

How many rounds are there in Foundever Customer Service Representative interview?

Foundever interview process usually has 1-2 rounds. The most common rounds in the Foundever interview process are One-on-one Round, Aptitude Test and Coding Test.

How to prepare for Foundever Customer Service Representative interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, Technical Support, international voice, Communication Skills and voice process.

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Foundever Customer Service Representative Salary

based on 393 salaries

₹1.4 L/yr - ₹5 L/yr

8% less than the average Customer Service Representative Salary in India

View more details

Customer Service Representative Jobs at Foundever

Customer Service Representative

Mumbai

1-2 Yrs

₹ 2.75-3.5 LPA

Hiring For Customer Service Representative

Thane,

Mumbai

1-3 Yrs

₹ 0.5-2 LPA

Customer Service Representative

Mumbai

0-3 Yrs

₹ 1-2.5 LPA

Explore more jobs

Foundever Salaries in India

Customer Service Professional 754 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 492 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Representative 393 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 239 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 219 salaries	₹0 L/yr - ₹0 L/yr