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Foundever
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Foundever Customer Service Representative Interview Questions and Answers
Foundever Customer Service Representative Interview Experiences
7 interviews found
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is your strength
Interview Preparation Tips
(2 Questions)
- Q1. What is your stregth
- Ans.
My strength lies in my ability to empathize with customers and find solutions to their problems.
Strong communication skills to effectively listen to and understand customer concerns
Ability to remain calm and patient in high-pressure situations
Experience in problem-solving and conflict resolution
Empathy and understanding towards customers' needs and emotions
- Q2. Tell me about yourself
Interview Preparation Tips
- English Skills
(2 Questions)
- Q1. What would you say are your best qualities?
- Q2. Do you have any questions for me?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
Assignment was easy everyone can pass it try it once
1. Have you impacted by someone this year
2.what you from your biggest mistake
3.what your experience in pendamic
Interview Preparation Tips
Foundever interview questions for designations
I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.
Codeing decoding
Numaricals
Interview Preparation Tips
- Company Valuation
I applied via Company Website and was interviewed in Jul 2021. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Introduce about yourself.
- Ans.
I am a dedicated and experienced Customer Service Representative with a strong focus on providing excellent customer support.
I have over 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.
I am highly skilled in handling customer inquiries, resolving complaints, and ensuring customer satisfaction.
I have a proven track record of meeting and exceeding customer s...
Interview Preparation Tips
Customer Service Representative Jobs at Foundever
I applied via Recruitment Consultant and was interviewed in May 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Introduce yourself in french, what do you do in ur free time, why do you want to work with sitel, they asked about my teaching experience
Interview Preparation Tips
Interview questions from similar companies
Customer Service Representative Interview Questions & Answers
Teleperformance
Anonymous
posted on 13 Oct 2021
I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Give ur basic intro ??
- Q2. What is ur daily routine
- Q3. What is Coustomer care executive & BPO??
- Ans.
A customer care executive is a representative who handles customer queries and complaints. BPO stands for Business Process Outsourcing.
Customer care executives are responsible for providing excellent customer service.
They handle customer queries, complaints, and provide solutions.
BPO is a business model where a company outsources its non-core business processes to a third-party provider.
BPOs provide services like custo...
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 8 May 2022
I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.
This was on grammar, spelling and punctuation. Likewise, it was about how to handle disgruntled customers.
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 19 Oct 2022
I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me about yourself Why Concentrix
- Q2. What do you know about bpo and why bpo?
- Ans.
BPO stands for Business Process Outsourcing. It is a practice of hiring a third-party company to handle non-core business activities.
BPO helps companies to focus on their core competencies and reduce costs.
It provides access to a larger talent pool and specialized skills.
BPO services include customer support, technical support, data entry, and back-office operations.
Examples of BPO companies are Accenture, Genpact, and...
- Q3. Further plans about education
- Q4. Family background and general questions
- Q5. How long you see your self in the company
Interview Preparation Tips
- Grammar
- English Typing
Foundever Interview FAQs
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Foundever Interviews By Designations
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Foundever Customer Service Representative Interview Process
based on 9 interviews
Interview experience
Customer Service Representative Interview Questions from Similar Companies
Foundever Customer Service Representative Reviews and Ratings
based on 97 reviews
Rating in categories
|
Customer Service Professional
743
salaries
|  ₹1 L/yr - ₹5.5 L/yr |
|
Customer Service Executive
554
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Customer Service Representative
395
salaries
| ₹1.4 L/yr - ₹5 L/yr |
|
Customer Support Executive
263
salaries
| ₹1.3 L/yr - ₹3.9 L/yr |
|
Team Lead
231
salaries
| ₹2.9 L/yr - ₹8.4 L/yr |
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