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Foundever
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Foundever Customer Service Representative Interview Questions and Answers
Foundever Customer Service Representative Interview Experiences
7 interviews found
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is your strength
Interview Preparation Tips
(2 Questions)
- Q1. What is your stregth
- Ans.
My strength lies in my ability to empathize with customers and find solutions to their problems.
Strong communication skills to effectively listen to and understand customer concerns
Ability to remain calm and patient in high-pressure situations
Experience in problem-solving and conflict resolution
Empathy and understanding towards customers' needs and emotions
- Q2. Tell me about yourself
Interview Preparation Tips
- English Skills
(2 Questions)
- Q1. What would you say are your best qualities?
- Q2. Do you have any questions for me?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
Assignment was easy everyone can pass it try it once
1. Have you impacted by someone this year
2.what you from your biggest mistake
3.what your experience in pendamic
Interview Preparation Tips
Foundever interview questions for designations
I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.
Codeing decoding
Numaricals
Interview Preparation Tips
- Company Valuation
I applied via Company Website and was interviewed in Jul 2021. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Introduce about yourself.
- Ans.
I am a dedicated and experienced Customer Service Representative with a strong focus on providing excellent customer support.
I have over 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.
I am highly skilled in handling customer inquiries, resolving complaints, and ensuring customer satisfaction.
I have a proven track record of meeting and exceeding customer s...
Interview Preparation Tips
Customer Service Representative Jobs at Foundever
I applied via Recruitment Consultant and was interviewed in May 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Introduce yourself in french, what do you do in ur free time, why do you want to work with sitel, they asked about my teaching experience
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Customer Service Representative Interview Questions & Answers
Teleperformance
Anonymous
posted on 2 Sep 2024
Selected
I applied via Referral and was interviewed in Aug 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Basic introduction about yourself
- Q2. Like how did you heard about to etc
(2 Questions)
- Q1. Operation round
- Q2. Mock call test etc
Amcat and versent test which is very basic
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
R1 RCM
Anonymous
posted on 22 Nov 2024
Selected
I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.
(2 Questions)
- Q1. What do you know about customer service
- Ans.
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Customer service is all about meeting the needs and expectations of customers.
It involves actively listening to customers, addressing their concerns, and finding solutions to their problems.
Providing timely and accurate information, being courteous and empathetic, and going above and beyond to ensure customer sa...
- Q2. Why do you wanna work here
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
TTEC India
Anonymous
posted on 23 Jul 2024
(2 Questions)
- Q1. What's your hobbies..?
- Q2. What is the customer service representatives job role and what are you thinking about this job?
(1 Question)
- Q1. Writing test in this test they will give you a paragraph
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Foundever Interviews By Designations
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Foundever Customer Service Representative Interview Process
based on 9 interviews
Interview experience
Customer Service Representative Interview Questions from Similar Companies
Foundever Customer Service Representative Reviews and Ratings
based on 91 reviews
Rating in categories
|
Customer Service Professional
758
salaries
|  ₹1 L/yr - ₹4.8 L/yr |
|
Customer Service Executive
491
salaries
| ₹1.1 L/yr - ₹4.8 L/yr |
|
Customer Service Representative
394
salaries
| ₹1.4 L/yr - ₹5 L/yr |
|
Customer Support Executive
245
salaries
| ₹1.3 L/yr - ₹4.1 L/yr |
|
Team Lead
215
salaries
| ₹2.9 L/yr - ₹8.4 L/yr |
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