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3.6

based on 33k Reviews

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Tech Mahindra Customer Service Representative Interview Questions and Answers

Updated 13 May 2024

6 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Referral and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Why do you want to be a call center agent
Interview experience
4
 Good
Difficulty level
 Hard
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Feb 2023.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why do you want to enter BPO sector?
  • Q3. Customer support
2

Assignment Round

My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer support and Business to Business

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys the most important thing to be positive and be confidence at the time of interview. Before interview make sure you know about the company and about the position for which you are giving interview. This was my first interview and I have selected for the same..... I want to thank Naukri.Com for this....Guys the most important thing is that I haven't wait for selection of my Resume I just go to the top MNCs job pages and noted down the HR or Recruitment person number then I started contacting those persons one on one, everyone has not responded me but trust me I am working in Tech Mahindra just implementing the same as I have mentioned...this is all I wanted to share but a heartily thanks to Naukri.Com this is the platform where I found the top MNCs HR or Recruiters number.... Thank you..
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Nov 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Introduction Why do you want to join us How much expensive do you have
3

Technical Round (1 Question)

  • Q1. Introduce yourself Work profile What do you know about loans

Tech Mahindra interview questions for designations

 Senior Customer Service Representative

 (1)

 Customer Service

 (5)

 Customer Care Representative

 (1)

 Customer Sales Representative

 (1)

 Customer Support Representative

 (1)

 Customer Service Associate

 (125)

 Customer Service Executive

 (114)

 Customer Service Manager

 (3)

I applied via Internshala and was interviewed in Mar 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. About yourself Why do you think you are fit for this role
  • Q2. What qualities do you have Your strength and weaknesses

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain your body language and have a good communication skills and speak without any nervousness.

Customer Service Representative interview

user image Able Jobs

posted on 16 Nov 2021

Interview questions from similar companies

Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Jan 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Useless, senseless & waste of time
  • Q2. Big waste of time even after a great interview
2

Assignment Round

Cleared with ace, got great feedback from everyone

Interview Preparation Tips

Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.

Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.

Really wish I would've recorded the conversation.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (5 Questions)

  • Q1. My introduction
  • Q2. Some other questions
  • Q3. About my family
  • Q4. About some adventure
  • Q5. About my favorite trip

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be confident
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Personal details
  • Q2. Professional experience
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why do you want to join wipro?
  • Q3. What do you know about customer service representatives?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent and clearly Pronounciate your words.

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Service Representative interview?
Tech Mahindra interview process usually has 1-2 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and Technical.
How to prepare for Tech Mahindra Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are International Voice Process, international bpo, customer support, Customer Service and UK Process.
What are the top questions asked in Tech Mahindra Customer Service Representative interview?

Some of the top questions asked at the Tech Mahindra Customer Service Representative interview -

  1. 4) What is the difference between BPO and K...read more
  2. 6) What you understand about B...read more
  3. Customer supp...read more

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People are getting interviews through

based on 4 Tech Mahindra interviews
WalkIn
Job Portal
Referral
25%
25%
25%
25% candidates got the interview through other sources.
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Tech Mahindra Customer Service Representative Salary
based on 237 salaries
₹1.4 L/yr - ₹6 L/yr
At par with the average Customer Service Representative Salary in India
View more details

Tech Mahindra Customer Service Representative Reviews and Ratings

based on 61 reviews

3.0/5

Rating in categories

2.9

Skill development

3.0

Work-Life balance

2.8

Salary & Benefits

3.1

Job Security

2.6

Company culture

2.6

Promotions/Appraisal

2.7

Work Satisfaction

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