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Tech Mahindra
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Tech Mahindra Customer Service Representative Interview Questions and Answers
Tech Mahindra Customer Service Representative Interview Experiences
5 interviews found
Anonymous
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. Why do you want to be a call center agent
Selected
I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself?
- Ans. My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother
- Q2. Why do you want to enter BPO sector?
- Ans. I am only for experience Bpo sector
- Q3. Customer support
My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother
Interview Preparation Tips
Interview Questionnaire
10 Questions
- Q1. 1) Self introduction
- Q2. 2) What are the differences between hard work and smart work?
- Q3. 3) Why you want to join BPO?
- Q4. 4) What is the difference between BPO and KPO?
- Ans.
BPO stands for Business Process Outsourcing, while KPO stands for Knowledge Process Outsourcing.
BPO involves outsourcing non-core business processes, such as customer support or data entry.
KPO involves outsourcing knowledge-based processes, such as research, analysis, or consulting.
BPO focuses on operational efficiency and cost reduction, while KPO focuses on value creation and knowledge-intensive tasks.
BPO typically r...
- Q5. 5) What you know about your native place, city and state.
- Q6. 6) What you understand about BPO?
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting specific business processes to a third-party service provider.
BPO is the practice of outsourcing non-core business functions to external vendors
It helps companies focus on their core competencies and reduce costs
Common BPO services include customer support, technical support, data entry, and back-office operations
BPO can be onshore, nearshore, or offs...
- Q7. 7) Asked 5 or 6 points on current topics like Swatchh bharat abhiyan or covid situation, etc
- Q8. 8) Do you have any job experience? If yes they will asked you in detail about the same. If you are from different fields they will definitely asked you why you want to change your profile?
- Q9. 9) What you want to do in next 5 years or what are your career objectives??
- Q10. 10) The most important day of your life
Interview Preparation Tips
What people are saying about Tech Mahindra
Selected
I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. Introduction Why do you want to join us How much expensive do you have
- Ans.
I want to join your company because of its excellent reputation and commitment to customer satisfaction.
I am impressed by the positive reviews and feedback from customers about your company's customer service.
I believe in the importance of providing exceptional customer service and your company aligns with my values.
I am excited about the opportunity to contribute to a team that prioritizes customer satisfaction.
Your c...
(1 Question)
- Q1. Introduce yourself Work profile What do you know about loans
- Ans.
I am a Customer Service Representative with knowledge in loans.
I have experience working as a Customer Service Representative, assisting customers with their loan inquiries and applications.
I am familiar with different types of loans such as personal loans, home loans, and car loans.
I understand the loan application process, including the required documentation and eligibility criteria.
I am knowledgeable about interest...
Tech Mahindra interview questions for designations
I applied via Internshala and was interviewed in Mar 2022. There was 1 interview round.
(2 Questions)
- Q1. About yourself Why do you think you are fit for this role
- Q2. What qualities do you have Your strength and weaknesses
Interview Preparation Tips
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Why do wanna try to BPO
- Q2. It’s platform to start a career
Interview Preparation Tips
Communication is more important
I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.
(3 Questions)
- Q1. Share details of your previous job.
- Q2. Tell me about yourself.
- Q3. Tell me about your internship.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. VERSANT TEST(English language and voice test)
- Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
- Q3. Salary discussion
Interview Preparation Tips
Experience: Just asks to speak about our selves to test our English language skills
Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements
General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week
I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about ur self
- Q2. Tell me about the bpo
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting a third-party company to handle specific business processes.
BPOs can handle a variety of processes such as customer service, technical support, and data entry.
Companies outsource to BPOs to save costs and improve efficiency.
BPOs are often located in countries with lower labor costs, such as India and the Philippines.
BPOs may operate onshore, nearshore...
Interview Preparation Tips
I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Intro, strength and weakness with example, about studies , about hobbies with tricky questions, to sign a contract.
Interview Preparation Tips
my advice is don't lie during interview, everything will be fine.
Tech Mahindra Interview FAQs
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Tech Mahindra Interviews By Designations
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Tech Mahindra Customer Service Representative Interview Process
based on 5 interviews
1 Interview rounds
- HR Round
Customer Service Representative Interview Questions from Similar Companies
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Tech Mahindra Customer Service Representative Reviews and Ratings
based on 63 reviews
Rating in categories
|
Software Engineer
26.4k
salaries
|  ₹2 L/yr - ₹9.4 L/yr |
|
Senior Software Engineer
21.6k
salaries
| ₹5.5 L/yr - ₹23.3 L/yr |
|
Technical Lead
11.9k
salaries
| ₹9.6 L/yr - ₹38 L/yr |
|
Associate Software Engineer
5.6k
salaries
| ₹1.8 L/yr - ₹5.8 L/yr |
|
Team Lead
5k
salaries
| ₹5.3 L/yr - ₹17.4 L/yr |
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