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HCLTech Customer Support Executive Interview Questions and Answers
Updated
24 Dec 2021
2 interviews found
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Anonymous
I applied via Naukri.com and was interviewed in Sep 2017.
6 Interview Rounds
Interview Questions
- Q1. VERSANT TEST(English language and voice test)
Add Answer
- Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding t...read more
Add Answer
- Q3. Salary discussion
Add Answer
Interview Preparation Tips
Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills
Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements
General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week
Experience: Just asks to speak about our selves to test our English language skills
Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements
General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week
Jobonymous
What people are saying about HCLTech
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moonwalker
works at
Infocenter
Help in salary negotiation
I am a servicenow developer(technical lead) with 3.2 years of experience with the current salary of 11 LPA. What should be my expected salary in HCL tech. Currently holding an offer of 15.5 LPA(fixed). So considering HCL's variable+ fixed pay. What should I expect?
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Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Nov 2024.
3 Interview Rounds
1
Aptitude Test Round
It was a versant round from Pearson.
2
One-on-one Round (1 Question)
- Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability. Add Answer
3
HR Round (1 Question)
- Q1. Basic salary expectations Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare well for Versant as this is the entry point for it.
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Sep 2024.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Introduce your self? View Answers (1)
- Q2. Tell me about your memorable day. View Answers (1)
2
HR Round (2 Questions)
- Q1. Explaine about E-Commerce? View Answers (1)
- Q2. Are you comfortable in night shift? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Negative nhii hona h , night shift pr kh dena i 'll manage, me bike lene bala hu, yahi pass me shift ho jaunga agr kahi door se ho toh.
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Introduction about yourself View Answers (2)
- Q2. Previous experience related Add Answer
2
One-on-one Round (2 Questions)
- Q1. Previous experience related Add Answer
- Q2. About yourself and previous work related Add Answer
Sharvari Kamble
Interview experience
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Aug 2024.
5 Interview Rounds
1
Coding Test Round
It was bad, its terrible company
2
HR Round (1 Question)
- Q1. Worst company and worst HR Add Answer
3
Technical Round (1 Question)
- Q1. Most fake company and fake, horrible interview experience Add Answer
4
Group Discussion Round
Most third class job
5
One-on-one Round (1 Question)
- Q1. Waste of time, horrible Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Jun 2024.
2 Interview Rounds
1
Communication skills Round (2 Questions)
- Q1. Tell me something about yourself? View Answers (1)
- Q2. Why did you applied for this job? View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. As you are from technical background why you want to join a BPO? View Answers (1)
- Q2. How will handle this situation when a customer is angry and using cuss words? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are from a technical background don't opt for this
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Sep 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Java basics questions Add Answer
- Q2. Sql basics questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - it was good
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024.
2 Interview Rounds
1
Aptitude Test Round
English grammar, voice versent, story retelling
2
One-on-one Round (2 Questions)
- Q1. Previous company job responsibilities Add Answer
- Q2. If customer is adamant how to convince the customer View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare Online assignment rest versent
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Job Portal and was interviewed in May 2024.
3 Interview Rounds
1
Group Discussion Round
Speak about any of your interested for 2 minutes
2
One-on-one Round (1 Question)
- Q1. Questions from CV Add Answer
3
HR Round (1 Question)
- Q1. Salary Discussion Add Answer
HCLTech Interview FAQs
How to prepare for HCLTech Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are customer support, Customer Service, international bpo, international voice and voice process.
What are the top questions asked in HCLTech Customer Support Executive interview?
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People are getting interviews through
based on 1 HCLTech interview
Job Portal
100%
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Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.
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Customer Support Executive Interview Questions from Similar Companies
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15%
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HCLTech Customer Support Executive Reviews and Ratings
based on 23 reviews
Rating in categories
|
Software Engineer
22.4k
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|  ₹1.2 L/yr - ₹8 L/yr |
|
Technical Lead
20.6k
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| ₹6.9 L/yr - ₹25 L/yr |
|
Senior Software Engineer
15.4k
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| ₹4 L/yr - ₹16.5 L/yr |
|
Lead Engineer
14.8k
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| ₹4.2 L/yr - ₹14 L/yr |
|
Senior Analyst
13.9k
salaries
| ₹1 L/yr - ₹8.7 L/yr |
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