Tech Mahindra Customer Service Associate Interview Questions, Process, and Tips

They give one topic and provide time to prepare.we have to talk about that topic 1 min.

Q1. Customer service conversation will be there we have to write the query . I have no idea about that
Add your answer

Q1. About Your self and check English speaking influences
Ans. Just answer About you’re self very peaceful and calm way soo that you can spell better English conversation
Answered Anonymously
Add your answer

Q1. About your past work and BPO
Add your answer
Q2. Tell about past work if you have and get some knowledge about BPO
Add your answer

Q1. Tell me about yourself.
Add your answer
Q2. Do you know what the process is about ?
Ans. 
The process involves understanding and addressing customer inquiries and issues to provide satisfactory solutions.
• Listening to customer concerns

• Identifying the problem

• Offering solutions or assistance

• Following up to ensure satisfaction
Answered by AI
Add your answer

Q1. Tell me about yourself.
Add your answer
Q2. Do you know what the process is about ?
Ans. 
The process involves understanding and addressing customer inquiries or issues to provide satisfactory solutions.
• Listen actively to customer concerns

• Offer empathetic and helpful responses

• Provide accurate information or assistance

• Follow company guidelines for resolving issues

• Ensure customer satisfaction through effective communication
Answered by AI
Add your answer

Q1. Tell me about yourself
Ans. 
I am a dedicated and customer-focused individual with experience in providing excellent service and resolving customer issues.
• Experienced in handling customer inquiries and complaints

• Skilled in problem-solving and conflict resolution

• Strong communication and interpersonal skills

• Ability to work well under pressure and in a fast-paced environment
Answered by AI
Add your answer
Q2. What's your highest qualification
Add your answer
Q3. What's your age?
Add your answer
Q4. Tell me about the last movie you watched
Add your answer
Q5. Tell me about your hometown
Add your answer

Q1. Tell me about yourself (Telephonic) and face to face interview scheduling
Add your answer
Q2. HR asked tell me about yourself and gave an overview of the interview process and different types of math questions that could be asked. Then the manager took my interview and asked questions on my resume ...read more
Add your answer

Maths logical reasoning

Tech Mahindra good it technology

Q1. Describe a time you faced a challenge at work
Add your answer
Q2. Role of hr company
Add your answer