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Tech Mahindra Customer Service Associate Interview Questions, Process, and Tips
Top Tech Mahindra Customer Service Associate Interview Questions and Answers
- Q1. If the customer is not satisfied with your answer so what will you do to satisfied him with your answer?
- Q2. What do you understand by customer care service?
- Q3. Why customer care service is important for a company?
Tech Mahindra Customer Service Associate Interview Experiences
127 interviews found
Anonymous
Selected
I was interviewed before Jan 2024.
(4 Questions)
- Q1. Tell me something about yourself
- Q2. Tell me about job responsibilities of your previous company
- Q3. What approach would you take to handle a scenario involving an irritated customer?
- Q4. Anything you wanted to Ask about the company final question from HR
It was a online aptitude test with different question related to GK, Grammer etc
Interview Preparation Tips
(1 Question)
- Q1. Normal myself questions
(2 Questions)
- Q1. Normal technical round
- Q2. Computer round to check typing speed and knowledge
Interview Preparation Tips
(2 Questions)
- Q1. Tell Us why Tech Mahindra should hire you
- Q2. Why would you like to work for Tech Mahindra
Interview Preparation Tips
What people are saying about Tech Mahindra
Selected
I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. What are your technical support
- Q2. What is meant by BPO
Interview Preparation Tips
Tech Mahindra interview questions for designations
priya Priya
I applied via Naukri.com and was interviewed in Mar 2024. There were 2 interview rounds.
They give one topic and provide time to prepare.we have to talk about that topic 1 min.
(1 Question)
- Q1. Customer service conversation will be there we have to write the query . I have no idea about that
Interview Preparation Tips
Get interview-ready with Top Tech Mahindra Interview Questions
(1 Question)
- Q1. About Your self and check English speaking influences
- Ans. Just answer About you’re self very peaceful and calm way soo that you can spell better English conversation
(2 Questions)
- Q1. About your past work and BPO
- Q2. Tell about past work if you have and get some knowledge about BPO
Customer Service Associate Jobs at Tech Mahindra
Selected
I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.
(5 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and customer-focused individual with experience in providing excellent service and resolving customer issues.
Experienced in handling customer inquiries and complaints
Skilled in problem-solving and conflict resolution
Strong communication and interpersonal skills
Ability to work well under pressure and in a fast-paced environment
- Q2. What's your highest qualification
- Q3. What's your age?
- Q4. Tell me about the last movie you watched
- Q5. Tell me about your hometown
Interview Preparation Tips
Sahil akhtar
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself (Telephonic) and face to face interview scheduling
- Q2. HR asked tell me about yourself and gave an overview of the interview process and different types of math questions that could be asked. Then the manager took my interview and asked questions on my resume ...
Selected
I applied via Company Website and was interviewed in Jun 2024. There were 3 interview rounds.
Maths logical reasoning
Tech Mahindra good it technology
(2 Questions)
- Q1. Describe a time you faced a challenge at work
- Q2. Role of hr company
Interview Preparation Tips
Tech Mahindra Interview FAQs
Some of the top questions asked at the Tech Mahindra Customer Service Associate interview -
The duration of Tech Mahindra Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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Tech Mahindra Customer Service Associate Interview Process
based on 72 interviews
5 Interview rounds
- HR Round - 1
- HR Round - 2
- Personal Interview1 Round - 1
- Personal Interview1 Round - 2
- Personal Interview1 Round - 3
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Tech Mahindra Customer Service Associate Reviews and Ratings
based on 1k reviews
Rating in categories
|
Software Engineer
26.4k
salaries
|  ₹2 L/yr - ₹9 L/yr |
|
Senior Software Engineer
21.3k
salaries
| ₹5.5 L/yr - ₹23 L/yr |
|
Technical Lead
11.6k
salaries
| ₹9.2 L/yr - ₹37 L/yr |
|
Associate Software Engineer
5.3k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
|
Team Lead
4.9k
salaries
| ₹5.2 L/yr - ₹17 L/yr |
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