Tech Mahindra Customer Service Associate Interview Questions, Process, and Tips

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• Our office does not have medical facilities.

• We do not provide medical services to our customers or employees.

• If you require medical assistance, we recommend seeking help from a nearby medical facility.

The PF deduction criteria refers to the rules and regulations for deducting Provident Fund contributions from an employee's salary.

• PF deduction is mandatory for employees earning a basic salary of Rs. 15,000 or more per month.

• The contribution is calculated as a percentage of the employee's basic salary and dearness allowance.

• Both the employee and employer contribute to the PF account.

• The current contribution rate is 12...read more

This is a service-based company.

• The company provides services to its customers.

• The focus is on delivering quality customer service.

• Examples of services provided may include technical support, consulting, or maintenance.

• The company may also sell products, but the primary focus is on the services offered.

There are several types of deliveries, including home delivery, express delivery, same-day delivery, and international delivery.

• Home delivery: Delivering products directly to the customer's home.

• Express delivery: Delivering products quickly, usually within a few hours or on the same day.

• Same-day delivery: Delivering products on the same day they are ordered.

• International delivery: Delivering products to customers locat

The number of pages on csc tool varies depending on the specific tool being used.

• The number of pages on csc tool can range from a few to several hundred depending on the tool.

• Some tools may have multiple sections or tabs, each with their own set of pages.

• For example, the csc tool for troubleshooting may have a few pages, while the tool for managing customer accounts may have many pages.

• The number of pages may also chan...read more