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Tech Mahindra
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I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.
I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.
I am a proficient typist with a speed of 35WPM and 90% accuracy.
Practice typing regularly to improve speed and accuracy
Focus on proper finger placement on the keyboard
Use online typing tests to track progress
I applied via Naukri.com and was interviewed before Dec 2023. There were 2 interview rounds.
E-commerce refers to the buying and selling of goods and services over the internet.
E-commerce involves online transactions between businesses and consumers (B2C), businesses and businesses (B2B), or consumers and consumers (C2C).
Examples of e-commerce platforms include Amazon, eBay, and Shopify.
E-commerce allows for convenient shopping, access to a wide range of products, and global reach for businesses.
Online shopping offers convenience and a wide selection of products, but can lack the personal touch and immediate gratification of in-store shopping.
Advantages: convenience, wide selection, competitive pricing, access to reviews and ratings
Disadvantages: lack of personal interaction, shipping delays, potential for fraud or security breaches
Example: Advantages - being able to shop from the comfort of your home at any t...
What people are saying about Tech Mahindra
I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.
Tech Mahindra interview questions for designations
I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.
Tech Mahindra is a global technology company that offers IT services and solutions to various industries.
Tech Mahindra is a part of the Mahindra Group, a multinational conglomerate based in India.
It provides services in areas such as consulting, digital transformation, and business process outsourcing.
Tech Mahindra has a strong presence in the telecommunications industry and works with major telecom companies worldwide...
This place is a bustling city known for its vibrant culture, historical landmarks, and delicious cuisine.
The city is famous for its iconic landmarks such as the Eiffel Tower and the Louvre Museum.
Visitors can explore the charming streets of the old town and indulge in local delicacies like croissants and escargots.
The city hosts numerous cultural events and festivals throughout the year, attracting tourists from all ov...
I am a dedicated and customer-focused individual with experience in customer service roles.
I have worked as a Customer Service Representative for XYZ Company for the past two years.
In this role, I was responsible for handling customer inquiries, resolving complaints, and providing product information.
I consistently met and exceeded customer satisfaction targets, maintaining a high level of professionalism and empathy.
I...
Get interview-ready with Top Tech Mahindra Interview Questions
BPO stands for Business Process Outsourcing, where companies hire third-party service providers to handle specific business processes.
BPO companies offer services such as customer support, technical support, sales, and back-office operations.
Outsourcing to BPO companies can help businesses reduce costs and focus on core activities.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
BPO industry ...
I applied via Walk-in and was interviewed in Dec 2022. There were 4 interview rounds.
I applied via Approached by Company and was interviewed in Feb 2023. There were 4 interview rounds.
The importance of effective communication in customer service
Effective communication is key in customer service to understand and address customer needs
Active listening is crucial to show empathy and provide appropriate solutions
Clear and concise language helps avoid misunderstandings and build trust
Non-verbal communication such as body language and tone of voice also play a significant role
Examples: handling a custome...
An aptitude test is used to assess a person's ability to learn or perform a particular task.
I applied via Naukri.com and was interviewed in Apr 2023. There were 3 interview rounds.
मैंने अपने कॉलेज जीवन का बहुत मजा लिया।
मैंने अपने कॉलेज जीवन में अनेक एक्स्ट्रा करिकुलर गतिविधियों में भाग लिया।
मैंने अपने दोस्तों के साथ बहुत समय बिताया और उनसे बहुत कुछ सीखा।
मैंने अपने प्रोफेसरों से बहुत कुछ सीखा और उनसे अपने विषय में बहुत समझ पाई।
I am a quick learner but can be too detail-oriented at times.
Advantage: Quick learner, able to adapt to new situations easily
Disadvantage: Detail-oriented, may take longer to complete tasks
Example: In my previous job, I was able to quickly learn and master a new software system, but sometimes spent too much time double-checking my work for accuracy.
I will listen to their concerns, empathize with them, and offer a solution to their problem.
Remain calm and professional
Listen actively to their complaints
Empathize with their situation
Offer a solution to their problem
Apologize for any inconvenience caused
Follow up with the customer to ensure their satisfaction
I applied via Campus Placement and was interviewed in Feb 2023. There were 2 interview rounds.
Some of the top questions asked at the Tech Mahindra Customer Service Associate interview -
The duration of Tech Mahindra Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 75 interviews
5 Interview rounds
based on 1.1k reviews
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