Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Tech Mahindra Team. If you also belong to the team, you can get access from here

Tech Mahindra Verified Tick

Compare button icon Compare button icon Compare
Filter reviews by

Tech Mahindra Customer Service Associate Reviews

Updated 18 Feb, 2025
Overall Rating
write
3.3/5
based on 1k reviews

Rating distribution

Category Ratings

3.3

Skill development

3.2

Company culture

3.1

Work-life balance

3.0

Job security

3.0

Salary

3.0

Work satisfaction

2.8

Promotions

What employees say about Tech Mahindra?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

68% employees reported

Rotational Shift

Rotational Shift

70% employees reported

Flexible timing

Flexible timing

57% employees reported

No travel

No travel

72% employees reported

Gender based rating

3.3
female

Rated by Women

372 reviews

3.3
male

Rated by Men

608 reviews

Jobseekers also viewed

3.7
 • 88.6k reviews
3.6
 • 38.7k reviews
3.7
 • 52.5k reviews
3.5
 • 35.7k reviews
3.8
 • 49.6k reviews
3.8
 • 55.6k reviews
3.7
 • 41.2k reviews
4.0
 • 21.9k reviews
3.8
 • 20.8k reviews
3.8
 • 31.1k reviews
3.7
 • 9.9k reviews
3.4
 • 8.2k reviews
3.6
 • 5.5k reviews
3.3
 • 4.9k reviews
3.3
 • 4.7k reviews
3.3
 • 4.7k reviews
3.7
 • 4.4k reviews
3.5
 • 3.9k reviews
3.9
 • 3.8k reviews
3.6
 • 2.9k reviews
Top Mentions in Tech Mahindra Customer Service Associate Reviews

1k reviews found

Sort by: Popular

Top Tech Mahindra Customer Service Associate Interview Questions

Q1. If the customer is not satisfied with your answer so what will you do to sa ... read more
Q2. What do you understand by customer care service?

Get interview-ready with top interview questions

View all 37 questions
Q3. Why customer care service is important for a company?
Q4. Do you have medical facilities in office?
Q5. Is this a product based or service based company?
Logo
You are reading trusted reviews. Keep reading to find out more about Tech Mahindra.

Discover interview dos and don'ts from real experiences

People also ask about Tech Mahindra's Customer Service Associates

Is Tech Mahindra a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 1k employee reviews, it's clear that most customer service associates have an average experience working at Tech Mahindra. Skill development holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra pay their Customer Service Associates well?
According to AmbitionBox reviews, Tech Mahindra customer service associates rate their salary and benefits at 3.0 out of 5, based on 1k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra's customer service associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer service associates, click here .
How is the work culture at Tech Mahindra for Customer Service Associates?
Work culture at Tech Mahindra for customer service associates is rated 3.2 out of 5 by 1k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Tech Mahindra for customer service associates, click here .
How is the job security at Tech Mahindra for Customer Service Associates?
Based on 1k reviews on AmbitionBox, Tech Mahindra's customer service associates rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Tech Mahindra. To read reviews about job security at Tech Mahindra for customer service associates, click here .
Is work from home available to Customer Service Associates at Tech Mahindra?
According to AmbitionBox, 17% of Tech Mahindra's customer service associates work from home permanently, 68% work from the office, and 15% follow a hybrid model, based on 104 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

Tell us how to improve this page.

Tech Mahindra Customer Service Associate Salary
based on 4k salaries
₹0.8 L/yr - ₹5 L/yr
At par with the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
30 total responses
onsite
International/On-site exposure
7 total responses
freemeal
Free meal
6 total responses
joining
Joining bonus
4 total responses
+26 more benefits
Compare Tech Mahindra with

Infosys

3.6
Compare

Cognizant

3.8
Compare

Accenture

3.8
Compare

Wipro

3.7
Compare
write
Rate your company