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Engaged Employer

Tech Mahindra

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3.5

based on 35.2k Reviews

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Tech Mahindra Customer Service Associate Chandigarh Reviews

Updated 19 Dec, 2024

Overall Rating

3.0/5

based on 23 reviews

Rating distribution

8 (34.8%)

5 (21.7%)

3 (13.0%)

1 (4.3%)

6 (26.1%)

Category Ratings

3.4

Company culture

3.3

Work-life balance

3.3

Skill development

3.2

Work satisfaction

3.0

Promotions

2.9

Salary

2.6

Job security

What employees say about Tech Mahindra?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

66% employees reported

Flexible timing

63% employees reported

No travel

72% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

10 reviews

2.7

Rated by Men

11 reviews

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Top Mentions in Tech Mahindra Customer Service Associate Chandigarh Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

23 reviews found

Sort by: Popular

Customer Service Associate in Chandigarh

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Dec 2024

Likes

I worked as CSA in Flipkart VIP process, and It was average experience neither good or bad, company campus amazing and shift timings as per my requirement most of the time, but the process of flipkart and real time solution to customers was not that good, PF deduction system at TechM was not good

Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Pf deduction and Job security is very less

Job security - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate in Chandigarh

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Nov 2023

Likes

Tech Mahindra is the best platform to communicate the skills and inhance the knowledge of bpo

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Pressure

What people are saying about Tech Mahindra

View All

an associate software engineer

5d (edited)

Advice for freshers joining as ASE

Join here only if you want to stay on bench for a year and expect termination. Believe me, you will never get any projects. If you have some luck left, you will be allocated to ENS projects (neither growth nor job security). Forget of working in soft... read more

Got a question about Tech Mahindra?

Ask anonymously on communities.

Customer Service Associate in Chandigarh (working remotely)

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2023

Likes

Liked

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Likes

Get interview-ready with top interview questions

View all 38 questions

Customer Service Associate in Chandigarh

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Apr 2023

Likes

Nothing

Dislikes

Everything. There is no proper work zone in it.

Salary - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Chandigarh

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 02 Nov 2022

Likes

in tech mahindra i satisfied with the salary culture

Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Chandigarh

Contractual

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Dec 2022

Likes

Salary on time

Dislikes

No promotion

Job security - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Chandigarh

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 May 2022

Likes

Terrible work culture, nothing to like

Dislikes

Had a really bad experience

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

You are reading trusted reviews. Keep reading to find out more about Tech Mahindra.

Customer Service Associate in Chandigarh

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 May 2022

Likes

Good team leader

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Excellent

Work days: Rotational Shift (Flexible Timings)

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Customer Service Associate in Chandigarh

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Feb 2021

Likes

Worst ever company making people o labour for 50 days for free paying nothing in return also playing politics and firing people for unreasonable issues like they provide half information during training and then ask you to be perfect...

Dislikes

From top to bottom. Everyone is a part of politics and never a genuine one as they cheat people.... That's their profession they want. People to work for them for free unlike amazon they even provide payment less training...

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Worst

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Chandigarh

Compensation & Benefits Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Apr 2021

Likes

I like company environment and facility

Company culture - Good
Work-life balance - Good

Dislikes

N/A

Work Details

N/A

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Chandigarh

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 29 Nov 2020

Likes

Team leader, SMEs all are very supportive... Good working experience

Salary - Good
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Chandigarh

customer support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 15 Feb 2021

Likes

Good expressions with my team members.

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

No issue

Work Details

very good

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Chandigarh

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Mar 2021

Likes

Good work environment and culture. Being a fresher it was a right decision to start career with Tech Mahindra😄

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Good and great learning

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Chandigarh

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 04 Aug 2020

Likes

At the time of covid-19, they fired us.

Skill development - Good

Dislikes

Job security is zero

Salary - Bad
Job security - Bad
Promotions - Bad

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Chandigarh

Administration Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Mar 2018

Likes

Nothing

Dislikes

Main issue is salary. No transportation

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Boring

Work timings: Strict Timings

Customer Service Associate in Chandigarh

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 19 Apr 2022

Likes

Overall experience was Good at company Tech Mahindra. Good environment for learning

Salary - Good
Skill development - Good
Promotions - Good
Company culture - Good

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Chandigarh

Bpo Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 Apr 2019

Likes

Cafeteria was neat and clean. Infrastructure was good also trainer was good too.

Skill development - Good

Dislikes

There is no job security at any time they can fired just because of cost cutting. Tech Mahindra should shift there employees to different process instead force them to give resign. They start hiring whenever they require candidate on a large numbers and after that they find reasons to get fire them. I will not recommend to anyone for this company at all.

Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Chandigarh

BPO Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Aug 2019

Likes

Work environment,employee co-operation

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Overall its good...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Chandigarh

Flipkart Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 01 Aug 2018

Likes

My training Team Mates were cool

Dislikes

Company Flipkart process is not properly designed.... Very pathetic environment..... Overall employees and trainer's are good and helpful .....

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Pathetic and boring....

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Chandigarh

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 02 Nov 2018

Likes

Team mates n team leader was good.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Fed up with the salary system.. my full n final salary not credited yet it's 5 -6 months delay..

Salary - Poor

Work Details

It's was good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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AmbitionBox has 23 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 66% of employees ...Read more