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3.5

based on 33.9k Reviews

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Tech Mahindra Customer Service Associate Kolkata Reviews

Updated 29 Jan, 2025
Overall Rating
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2.7/5
based on 102 reviews

Rating distribution

Category Ratings

2.9

Skill development

2.8

Salary

2.5

Company culture

2.4

Work-life balance

2.4

Promotions

2.3

Work satisfaction

2.1

Job security

What employees say about Tech Mahindra?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

73% employees reported

Rotational Shift

Rotational Shift

81% employees reported

Flexible timing

Flexible timing

51% employees reported

No travel

No travel

67% employees reported

View more detailed insights

Gender based rating

3.1
female

Rated by Women

36 reviews

2.5
male

Rated by Men

61 reviews

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Top Mentions in Tech Mahindra Customer Service Associate Kolkata Reviews

102 reviews found

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What people are saying about Tech Mahindra

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astaa
Verified Icon
5d
works at
Tech Mahindra
I've been working as a QA in Tech Mahindra for almost 3 years now. Total experiences around eight years. I got a job in a new organisation for 20 lakhs fixed, but it's Night Shift. I'm just wondering if I choose Money over health and night shift or just take the new job and get out of the organisation for after one year. My Current CTC is 15L and Work Life balance is Awesome in TechM
Health Services IT
Yes Move and change afterYear
0%
Don't Move
0%
7 participants . expiring in 2w
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Top Tech Mahindra Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. If the customer is not satisfied with your answer so what will you do to sa ... read more
View answers (19)
asked in Customer Service Associate interview
Q2. What do you understand by customer care service?
View answers (87)

Get interview-ready with top interview questions

View all 34 questions
asked in Customer Service Associate interview
Q3. Why customer care service is important for a company?
View answers (25)
asked in Customer Service Associate interview
Q4. Do you have medical facilities in office?
View answers (69)
asked in Customer Service Associate interview
Q5. Is this a product based or service based company?
View answers (22)
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People also ask about Tech Mahindra, Kolkata Customer Service Associates

Is Tech Mahindra, Kolkata a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 102 employee reviews, it's clear that most customer service associates have a below average experience working at Tech Mahindra, Kolkata. Skill development holds the highest rating at 2.9, while job security is rated the lowest amongst all factors at 2.1. Read reviews about skill development and job security on AmbitionBox.
Does Tech Mahindra, Kolkata pay their Customer Service Associates well?
According to AmbitionBox reviews, Tech Mahindra, Kolkata customer service associates rate their salary and benefits at 2.8 out of 5, based on 102 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra, Kolkata's customer service associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Kolkata for customer service associates, click here .
How is the work culture at Tech Mahindra, Kolkata for Customer Service Associates?
Work culture at Tech Mahindra, Kolkata for customer service associates is rated 2.5 out of 5 by 102 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Tech Mahindra, Kolkata for customer service associates, click here .
How is the job security at Tech Mahindra, Kolkata for Customer Service Associates?
Based on 102 reviews on AmbitionBox, Tech Mahindra, Kolkata's customer service associates rate job security at 2.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Tech Mahindra, Kolkata. To read reviews about job security at Tech Mahindra, Kolkata for customer service associates, click here .
Is work from home available to Customer Service Associates at Tech Mahindra, Kolkata?
According to 11 AmbitionBox reviews, Tech Mahindra, Kolkata does not currently offer any work-from-home options to customer service associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Tech Mahindra Customer Service Associate Reviews by Locations

Tech Mahindra Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 102 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 81% of employees... reported the working days at Tech Mahindra as Rotational Shift. 51% employees reported the work timings at Tech Mahindra as Flexible timing. Read more
Tech Mahindra Customer Service Associate Salaries in Kolkata
based on 488 salaries
₹1 L/yr - ₹5.3 L/yr
At par with the average Customer Service Associate Salary in India
View more details
Employee Benefits for Tech Mahindra Customer Service Associate Kolkata
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
3 total responses
officeGym
Office gym
2 total responses
+3 more benefits
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