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Tech Mahindra Customer Support Associate Reviews

Updated 2 Mar, 2025
Overall Rating
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3.5/5
based on 876 reviews

Rating distribution

Category Ratings

3.4

Skill development

3.3

Company culture

3.3

Job security

3.3

Work-life balance

3.2

Work satisfaction

3.1

Salary

2.8

Promotions

What employees say about Tech Mahindra?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

70% employees reported

Rotational Shift

Rotational Shift

66% employees reported

Flexible timing

Flexible timing

56% employees reported

No travel

No travel

71% employees reported

Gender based rating

3.6
female

Rated by Women

326 reviews

3.4
male

Rated by Men

517 reviews

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Top Mentions in Tech Mahindra Customer Support Associate Reviews
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876 reviews found

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Top Tech Mahindra Customer Support Associate Interview Questions

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emotions accor ... read more

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Q3. How would you handle an angry customer?
Q4. Tell me something about cricket in English as well as Hindi language for 2 ... read more

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Read Tech Mahindra Customer Support Associate Reviews based on locations

3.4
 Noida

 (147)

3.9
 Hyderabad / Secunderabad

 (135)

2.5
 Kolkata

 (57)

4.0
 Pune

 (55)

3.6
 Chennai

 (47)

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People also ask about Tech Mahindra's Customer Support Associates

Is Tech Mahindra a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 876 employee reviews, it's clear that most customer support associates have an average experience working at Tech Mahindra. Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra pay their Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra customer support associates rate their salary and benefits at 3.1 out of 5, based on 876 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra's customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer support associates, click here .
How is the work culture at Tech Mahindra for Customer Support Associates?
Work culture at Tech Mahindra for customer support associates is rated 3.3 out of 5 by 876 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Tech Mahindra for customer support associates, click here .
How is the job security at Tech Mahindra for Customer Support Associates?
Based on 876 reviews on AmbitionBox, Tech Mahindra's customer support associates rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Tech Mahindra. To read reviews about job security at Tech Mahindra for customer support associates, click here .
Is work from home available to Customer Support Associates at Tech Mahindra?
According to AmbitionBox, 16% of Tech Mahindra's customer support associates work from home permanently, 70% work from the office, and 14% follow a hybrid model, based on 103 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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Tech Mahindra Customer Support Associate Salary
based on 3.9k salaries
₹0.6 L/yr - ₹4.3 L/yr
At par with the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
15 total responses
onsite
International/On-site exposure
4 total responses
freemeal
Free meal
2 total responses
healthInsurance
Health insurance
14 total responses
+5 more benefits
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