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3.6

based on 33k Reviews

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Tech Mahindra Customer Support Associate Hyderabad / Secunderabad Reviews

based on 128 reviews
Updated 5 Dec, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.1

Company culture

4.0

Job Security

3.8

Work-Life balance

3.7

Work Satisfaction

3.6

Skill development

3.3

Salary & Benefits

3.3

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Support Associate Hyderabad / Secunderabad Reviews

128 reviews found

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What people are saying about Tech Mahindra

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a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra. What's the best I can get in the current situation?
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Top Tech Mahindra Customer Support Associate Interview Questions

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asked in Customer Support Associate interview
Q1. How can you tackle your customer in real time scenario?
View answers (31)
asked in Customer Support Associate interview
Q2. How would you handle an irated CX and what is the meani ... read more
View answers (7)

Get interview-ready with top interview questions

View all 30 questions
asked in Customer Support Associate interview
Q3. How would you handle an angry customer?
View answers (6)
asked in Customer Support Associate interview
Q4. Tell me something about cricket in English as well as H ... read more
View answers (6)
asked in Customer Support Associate interview
Q5. Child labour in India
View answers (7)
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People also ask about Tech Mahindra, Hyderabad / Secunderabad Customer Support Associates

Is Tech Mahindra, Hyderabad / Secunderabad a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 128 employee reviews, it's clear that most customer support associates have an average experience working at Tech Mahindra, Hyderabad / Secunderabad. Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and career growth on AmbitionBox.
Does Tech Mahindra, Hyderabad / Secunderabad pay their Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra, Hyderabad / Secunderabad customer support associates rate their salary and benefits at 3.3 out of 5, based on 128 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra, Hyderabad / Secunderabad's customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Hyderabad / Secunderabad for customer support associates, click here.
How is the work culture at Tech Mahindra, Hyderabad / Secunderabad for Customer Support Associates?
Work culture at Tech Mahindra, Hyderabad / Secunderabad for customer support associates is rated 4.1 out of 5 by 128 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Tech Mahindra, Hyderabad / Secunderabad. To read reviews specifically about work culture at Tech Mahindra, Hyderabad / Secunderabad for customer support associates, click here.
How is the job security at Tech Mahindra, Hyderabad / Secunderabad for Customer Support Associates?
Based on 128 reviews on AmbitionBox, Tech Mahindra, Hyderabad / Secunderabad's customer support associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Tech Mahindra, Hyderabad / Secunderabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Tech Mahindra, Hyderabad / Secunderabad for customer support associates, click here.
Is work from home available to Customer Support Associates at Tech Mahindra, Hyderabad / Secunderabad?
According to 11 AmbitionBox reviews, Tech Mahindra, Hyderabad / Secunderabad does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Tech Mahindra, Hyderabad / Secunderabad as a Customer Support Associate?
To get a job at Tech Mahindra, Hyderabad / Secunderabad as a Customer Support Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.

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Tech Mahindra Customer Support Associate Reviews by Locations

Tech Mahindra Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 128 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 42% of employees... reported the working days at Tech Mahindra as Rotational Shift. 61% employees reported the work timings at Tech Mahindra as Flexible timing. Read more

Work Policy for Tech Mahindra Customer Support Associate Hyderabad / Secunderabad

i
Workplace policy may vary based on Department, Designation and Location.

based on 11 reviews in last 6 months

Work from office

Work from office

64%
Hybrid

Hybrid

36%

2 days/week from office

27%

Other hybrid work policies

9%

Gender Based Ratings for Tech Mahindra Customer Support Associate Hyderabad / Secunderabad

based on 124 reviews
4.2
Rated by 45 Women

Rated 4.5 for Company Culture and 4.3 for Work-Life Balance

women
3.6
Rated by 79 Men

Rated 3.7 for Company Culture and 3.7 for Job Security

men

Working Days for Tech Mahindra Customer Support Associate Hyderabad / Secunderabad

based on 128 reviews
Rotational Shift
42%
Monday to Friday
28%
Monday to Saturday
24%
Other
5%
Alternate Saturday off
1%

Work Timings for Tech Mahindra Customer Support Associate Hyderabad / Secunderabad

based on 128 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9am - 7pm)
61%
4%
3%
32% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Support Associate Hyderabad / Secunderabad

based on 128 reviews
Day shift
Night shift
85%
15%

Business Travel for Tech Mahindra Customer Support Associate Hyderabad / Secunderabad

based on 128 reviews
No travel
52%
Within city
39%
Within country
7%
International travel
2%
Tech Mahindra Customer Support Associate Salaries in Hyderabad / Secunderabad
based on 1k salaries
₹1 L/yr - ₹5.5 L/yr
7% less than the average Customer Support Associate Salary in India
View more details
Employee Benefits for Tech Mahindra Customer Support Associate Hyderabad / Secunderabad
cab
Office cab/shuttle
4 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
officeGym
Office gym
1 total response
+3 more benefits
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