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3.6

based on 33k Reviews

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Tech Mahindra Customer Support Associate Pune Reviews

based on 54 reviews
Updated 26 Nov, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.0

Job Security

3.8

Work-Life balance

3.8

Skill development

3.7

Company culture

3.6

Work Satisfaction

3.4

Salary & Benefits

3.2

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Support Associate Pune Reviews

54 reviews found

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Top Tech Mahindra Customer Support Associate Interview Questions

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Q1. How can you tackle your customer in real time scenario?
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Q2. How would you handle an irated CX and what is the meani ... read more
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Q3. How would you handle an angry customer?
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Q4. Tell me something about cricket in English as well as H ... read more
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People also ask about Tech Mahindra, Pune Customer Support Associates

Is Tech Mahindra, Pune a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 54 employee reviews, it's clear that most customer support associates have a positive experience working at Tech Mahindra, Pune. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.
Does Tech Mahindra, Pune pay their Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra, Pune customer support associates rate their salary and benefits at 3.4 out of 5, based on 54 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra, Pune's customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Pune for customer support associates, click here.
How is the work culture at Tech Mahindra, Pune for Customer Support Associates?
Work culture at Tech Mahindra, Pune for customer support associates is rated 3.7 out of 5 by 54 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra, Pune for customer support associates, click here.
How is the job security at Tech Mahindra, Pune for Customer Support Associates?
Based on 54 reviews on AmbitionBox, Tech Mahindra, Pune's customer support associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Tech Mahindra, Pune, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Tech Mahindra, Pune for customer support associates, click here.
How do I get a job at Tech Mahindra, Pune as a Customer Support Associate?
To get a job at Tech Mahindra, Pune as a Customer Support Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.

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Gender Based Ratings for Tech Mahindra Customer Support Associate Pune

based on 50 reviews
3.4
Rated by 24 Women

Rated 4.0 for Job Security and 3.9 for Salary & Benefits

women
4.4
Rated by 26 Men

Rated 4.0 for Job Security and 4.0 for Work-Life Balance

men

Working Days for Tech Mahindra Customer Support Associate Pune

based on 54 reviews
Rotational Shift
55%
Monday to Saturday
24%
Monday to Friday
15%
Alternate Saturday off
3%
Other
3%

Work Timings for Tech Mahindra Customer Support Associate Pune

based on 54 reviews
Flexible timing
Strict (9am - 6pm)
Strict (6.30pm - 3.30am)
53%
7%
3%
37% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Support Associate Pune

based on 54 reviews
Day shift
Night shift
94%
6%

Business Travel for Tech Mahindra Customer Support Associate Pune

based on 54 reviews
No travel
65%
Within city
29%
International travel
3%
Within the city
3%
Tech Mahindra Customer Support Associate Salaries in Pune
based on 472 salaries
₹1 L/yr - ₹5.5 L/yr
6% less than the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
stock
Stock options
0 total responses
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