Tech Mahindra Customer Support Associate Noida Reviews

Likes

The company consistently made timely salary payments, showing reliability and professionalism. Throughout the training period, the trainers were extremely supportive, and during the production phase, subject matter experts offered invaluable guidance. Furthermore, the provision of a fixed rotational week off helped create a well-balanced work environment.

Dislikes

The company enforces strict working hours of eight hours per day, along with a one-hour break. While the company culture is generally positive and encourages employees to work hard, the level of pressure is significant and can be quite challenging. Unfortunately, I did not receive any promotion during my time in this role, nor did any of my colleagues. This job demands a lot from its employees while offering little in return, resulting in a lack of job satisfaction....Read More

Work Details

Work policy: The company initially allowed employees to work from home for six months but later required them to return to the office.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Only some supportive colleagues & seniors, Salary is very less but given on time that's it.

Dislikes

This exp. is as a CSA don't know about other departments. Mismanagement, no extra leaves whether sick or anything else otherwise salary cut even after informing beforehand, no properly working systems, no appraisals & obviously office politics. Very less chance & opportunities of promotion amid lot of t/c. HR & Managers not very supportive only buttering to keep u working & pressuring for targets with such low salary, almost no work life balance....Read More

Likes

No sallary issue, late coming is also allowed, you will get promoted easily but maintain your data

Dislikes

Tech Mahindra is like similar to school, you will not get leaves, when you are sitting on the floor you have to sit properly. You will get 1 hour break but you have to take your break in two parts, sitting area is not good, systems is not good.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing here's to likable

Dislikes

Salary deduction 4 months continously Mental tortured Cab issues shoddy management Then i complained to BHR BHR shouting on me Then I complained via email to higher authorities but no one listened my problems So finally i resigned...🤬🤬🤬

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is none of any thing which I Include here for like, The work culture I have seen ever is worst to worst the word which makes above the worst suits for the company. The entire office culture is wholesome of politics from a Team lead level to Entire their supervisors as well. The most surprising thing in this Toxicity is that the HR also Include in the politics of the Supervisors, the thing said by the supervisor is always the Justice, However there is none of any right here by an Associate to raise their Voice....Read More

Dislikes

The first 3 months HR said that there is none of any leave plan for training, However after the 3 months Completion, they asked that where anything written that you will take leave after the 3 months completion of Training Period. For every leave there is an Investigation need by the Team Lead and the Supervisors, just like we stoletheir money in their Pocket. The Supervisors asked that there is none of any Holiday in the whole year, The employees only have choice to come office, and they have only one option, Otherwise they will hand to hand Initiate the L1 or L2 to the employee. The whole office is just like a dump of garbage which is full of un-professionalized Supervisors. They don't have any knowledge about the process as well. There are so many things also which I need to discuss in front of media as well @MohitJoshi @RBI @PrimeMinister @NDTVIndia......Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Office Nature and culture is very friendly

Dislikes

Some senior behaviour is not like

Likes

Team behaviour is very good

Dislikes

Guard behaviour because guard behaviour is very bad

Likes

Likes

Good management Good trainers Supportive team leaders

Dislikes

Process management is poor. Bad equipments Very poor arrangement at lower levels.