Tech Mahindra Customer Support AssociateNoida Reviews
based on 136 reviews
Updated 9 Dec, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.1
Skill development
3.1
Job Security
3.1
Company culture
3.0
Work-Life balance
3.0
Salary & Benefits
2.9
Work Satisfaction
2.7
Promotions/Appraisal
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 136 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 136 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Tech Mahindra Customer Support Associate Noida Reviews
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136 reviews found
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Popular
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Nov 2024
Likes
No sallary issue, late coming is also allowed, you will get promoted easily but maintain your data
Dislikes
Tech Mahindra is like similar to school, you will not get leaves, when you are sitting on the floor you have to sit properly. You will get 1 hour break but you have to take your break in two parts, sitting area is not good, systems is not good.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Sep 2024
Likes
Nothing here's to likable
Dislikes
Salary deduction 4 months continously
Mental tortured
Cab issues
shoddy management
Then i complained to BHR
BHR shouting on me
Then I complained via email to higher authorities but no one listened my problems
So finally i resigned...🤬🤬🤬
There is none of any thing which I Include here for like, The work culture I have seen ever is worst to worst the word which makes above the worst suits for the company.
The entire office culture is wholesome of politics from a Team lead level to Entire their supervisors as well. The most surprising thing in this Toxicity is that the HR also Include in the politics of the Supervisors, the thing said by the supervisor is always the Justice, However there is none of any right here by an Associate to raise their Voice....Read More
Dislikes
The first 3 months HR said that there is none of any leave plan for training, However after the 3 months Completion, they asked that where anything written that you will take leave after the 3 months completion of Training Period. For every leave there is an Investigation need by the Team Lead and the Supervisors, just like we stoletheir money in their Pocket.
The Supervisors asked that there is none of any Holiday in the whole year, The employees only have choice to come office, and they have only one option, Otherwise they will hand to hand Initiate the L1 or L2 to the employee. The whole office is just like a dump of garbage which is full of un-professionalized Supervisors. They don't have any knowledge about the process as well. There are so many things also which I need to discuss in front of media as well @MohitJoshi @RBI @PrimeMinister @NDTVIndia......Read More
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Top Tech Mahindra Customer Support Associate Interview Questions
Good management
Good trainers
Supportive team leaders
Dislikes
Process management is poor.
Bad equipments
Very poor arrangement at lower levels.
Customer Support Associate in
Noida
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Oct 2024
Likes
our work was very easy
Dislikes
We will not dislike the company because there was no pressure for the work
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Support Associate in
Noida
Full Time
·
Research & Development - Other Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Over all environment to good
Dislikes
Appraisal is not good
Customer Support Associate in
Noida
Full Time
·
IT & Information Security - Other Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
I enjoy my work in Tech m . And good experience
Dislikes
Tech M should increase average salary in bpo.
Customer Support Associate in
Noida
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Sep 2024
Likes
Nothing is like
Dislikes
Everything is dislike
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Sep 2024
Likes
Everything is good but without promotion
Dislikes
No promotion
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Sep 2024
Likes
Tech Mahindra is good for work.
Dislikes
I don't dislike anything about tech m but we don't get any gift in diwali no celebration.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Employee Relations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Aug 2024
Likes
Department was supportive. Good in training and development.
Dislikes
Things were not clear even after joining. Policies were not cleared in one time...time to time they added policies. No flexibility was there with the work.
Customer Support Associate in
Noida
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Jul 2024
Likes
salary
Dislikes
culture, manager department, no job security, environment, no promotion
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 Jul 2024
Likes
Peoples are good
Dislikes
Everyone is good, no need to dislike
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Tech Mahindra, Noida Customer Support Associates
Is Tech Mahindra, Noida a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 136 employee reviews, it's clear that most customer support associates have an average experience working at Tech Mahindra, Noida. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra, Noida pay their Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra, Noida customer support associates rate their salary and benefits at 3.0 out of 5, based on 136 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra, Noida's customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Noida for customer support associates, click here.
How is the work culture at Tech Mahindra, Noida for Customer Support Associates?
Work culture at Tech Mahindra, Noida for customer support associates is rated 3.1 out of 5 by 136 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra, Noida for customer support associates, click here.
How is the job security at Tech Mahindra, Noida for Customer Support Associates?
Based on 136 reviews on AmbitionBox, Tech Mahindra, Noida's customer support associates rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra, Noida for customer support associates, click here.
Is work from home available to Customer Support Associates at Tech Mahindra, Noida?
According to 20 AmbitionBox reviews, Tech Mahindra, Noida does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Tech Mahindra, Noida as a Customer Support Associate?
To get a job at Tech Mahindra, Noida as a Customer Support Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.
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