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3.6

based on 33k Reviews

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Tech Mahindra Customer Support Associate Noida Reviews

based on 136 reviews
Updated 9 Dec, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.1

Skill development

3.1

Job Security

3.1

Company culture

3.0

Work-Life balance

3.0

Salary & Benefits

2.9

Work Satisfaction

2.7

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Support Associate Noida Reviews

136 reviews found

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Top Tech Mahindra Customer Support Associate Interview Questions

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Q1. How can you tackle your customer in real time scenario?
View answers (31)
Q2. How would you handle an irated CX and what is the meani ... read more
View answers (7)

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Q3. How would you handle an angry customer?
View answers (6)
Q4. Tell me something about cricket in English as well as H ... read more
View answers (6)
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People also ask about Tech Mahindra, Noida Customer Support Associates

Is Tech Mahindra, Noida a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 136 employee reviews, it's clear that most customer support associates have an average experience working at Tech Mahindra, Noida. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra, Noida pay their Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra, Noida customer support associates rate their salary and benefits at 3.0 out of 5, based on 136 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra, Noida's customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Noida for customer support associates, click here.
How is the work culture at Tech Mahindra, Noida for Customer Support Associates?
Work culture at Tech Mahindra, Noida for customer support associates is rated 3.1 out of 5 by 136 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra, Noida for customer support associates, click here.
How is the job security at Tech Mahindra, Noida for Customer Support Associates?
Based on 136 reviews on AmbitionBox, Tech Mahindra, Noida's customer support associates rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra, Noida for customer support associates, click here.
Is work from home available to Customer Support Associates at Tech Mahindra, Noida?
According to 20 AmbitionBox reviews, Tech Mahindra, Noida does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Tech Mahindra, Noida as a Customer Support Associate?
To get a job at Tech Mahindra, Noida as a Customer Support Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.

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Work Policy for Tech Mahindra Customer Support Associate Noida

i
Workplace policy may vary based on Department, Designation and Location.

based on 20 reviews in last 6 months

Work from office

Work from office

100%

Gender Based Ratings for Tech Mahindra Customer Support Associate Noida

based on 130 reviews
3.3
Rated by 31 Women

Rated 3.4 for Skill Development and 3.1 for Job Security

women
3.3
Rated by 99 Men

Rated 3.1 for Job Security and 3.1 for Company Culture

men

Working Days for Tech Mahindra Customer Support Associate Noida

based on 136 reviews
Rotational Shift
68%
Monday to Saturday
20%
Monday to Friday
10%
Alternate Saturday off
1%
Other
1%

Work Timings for Tech Mahindra Customer Support Associate Noida

based on 136 reviews
Flexible timing
Strict (9am - 6pm)
Strict (11am - 8pm)
54%
14%
5%
27% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Support Associate Noida

based on 136 reviews
Day shift
Night shift
79%
21%

Business Travel for Tech Mahindra Customer Support Associate Noida

based on 136 reviews
No travel
73%
Within city
22%
Within country
4%
International travel
1%
Tech Mahindra Customer Support Associate Salaries in Noida
based on 364 salaries
₹0.9 L/yr - ₹5.5 L/yr
At par with the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
2 total responses
healthInsurance
Health insurance
5 total responses
softskill
Job/Soft skill training
8 total responses
+2 more benefits
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