Tech Mahindra Customer Support AssociateNoida Reviews
based on 136 reviews
Updated 9 Dec, 2024
Overall Rating
3.3/5
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Category Ratings
3.1
Skill development
3.1
Job Security
3.1
Company culture
3.0
Work-Life balance
3.0
Salary & Benefits
2.9
Work Satisfaction
2.7
Promotions/Appraisal
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 136 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 136 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Tech Mahindra Customer Support Associate Noida Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
There is positive things which I have to say which is about the salary timing.
I will get the salary at the end of the month.
Dislikes
I am working in tech mahindra from last 1 year 8 months, the management and senior management is very much poor, this company has no scope and benefits and no career growth and opportunities I have seen in this company.
Also, this management and the supervisor are careless they didnot make a timesheet on time which cause the LWP in my monthly salary.
The bad experience is I have received my 2 LWP after an year, when I mailed the case to manager they didn't replied more than 6 month after many popups.
I am working in Flipkart process and I have worked for the incentive where that time the report of our login hours getting wrong that time, I have also asked for the documented mail the supervisor has denied for the same. now the company eaten my incentive which is totally disappointing. Now I have escalated this issue the senior HR also but I have no proof regarding the same so unable to prove them.
same issue we are facing from 1 year but no solution will now. still continuing.
Now, Finally I am getting frustrated and make my decisions to resign in next month.
One more thing I have to say,
As of my experience I am not happy because of my process and company management support.
But it doesn't mean the company is very poor.
This is my company management and process experience.
Many things I have to say but this is not the right place.
This is my true review....Read More
Work Details
My work is Chat support of Flipkart.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Sales & Marketing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 02 Oct 2022
Likes
Nice organization to begin your career
Dislikes
Nothing much
Customer Support Associate in
Noida
Execution Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Apr 2022
Likes
Worst work experience
Work Details
Work timings: Flexible Timings
Customer Support Associate in
Noida
Business Processing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 04 Jan 2022
Likes
Only big Name, nothing else
Dislikes
Bps sector in tech Mahindra , Associate are always in danger condition always.
Work Details
Not at all good.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Tech Mahindra.
No job security, company continuously transfers to one by one project so stability is zero. They released just 4 months after joining. Worst company ever and poor work culture and poor management.
Work Details
No job security and poor management
Work days: Rotational Shift
(Flexible Timings)
Customer Support Associate in
Noida
Myntra Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 28 Apr 2022
Likes
I Got a Good TL a supportive one and the work was good I got leaves and offs of my choice.
Dislikes
The contract system was bad and there was work pressure I mean contract should be of atleast 1 yr however they hired for 2 months and extendable.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Associate in
Noida
SRD Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 19 Jul 2019
Likes
Free & fair Environment
Dislikes
Facilities are not so good
Customer Support Associate in
Noida
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 11 Sep 2020
Likes
Many people thinks that since Tech Mahindra is a big MNC so it should be employee centric, let me clear you this is a myth they humiliate there low level employees. They won't even allow you to go on meal break if you saying that this is business requirements. Its normal for them if you login for 8 hrs in one go without break and after that they might ask you for overtime and the reason they give you is business requirements. I am mentioning dislikes in likes tab because there is no reason to for me to likes Tech Mahindra....Read More
Dislikes
Everything.
Work Details
Horrible,
They charge 500 rupees per month for cab hence technically there is no free transport.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Support Associate in
Noida
BPO Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Mar 2021
Likes
Great company to work with
Dislikes
Contractual job
Work Details
Amazing to work here
Work days: Rotational Shift
(Flexible Timings)
Customer Support Associate in
Noida
Customer Support associate Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 May 2021
Likes
Just a good brand name they have and good reputation.
Dislikes
Hypocrites everywhere... you'll always find someone playing dirty politics in order to achieve their targets. No flexibility at all..
Work Details
Depends upon process to process.. domestic ones are literally pathetic
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Content Management (Print / Online / Electronic) Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 22 Aug 2020
Likes
Company Policy is best as well as I think that their Job security bis better then other company.
Dislikes
I think that no career growth in this company.
Work Details
Best life in Tech M, because I learn many things in this company
Work timings: Flexible Timings
Customer Support Associate in
Noida
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 08 Feb 2021
Work Details
Work days: Rotational Shift
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Associate Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Dec 2020
Likes
Company policies are excellent. The best thing is that salary comes on time.
Dislikes
Main issue is we also had to go to the office on the festival.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Noida
Chat Process Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Aug 2020
Likes
Company did not provided the salary of June month.
Dislikes
Company did not backup plan
Work Details
We can not use the company work experience after left company.
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 31 Mar 2021
Likes
I have learnt lots of thing there when was worked at tech mahindra and the staff its also good and one of the best company in the world.
People also ask about Tech Mahindra, Noida Customer Support Associates
Is Tech Mahindra, Noida a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 136 employee reviews, it's clear that most customer support associates have an average experience working at Tech Mahindra, Noida. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra, Noida pay their Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra, Noida customer support associates rate their salary and benefits at 3.0 out of 5, based on 136 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra, Noida's customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Noida for customer support associates, click here.
How is the work culture at Tech Mahindra, Noida for Customer Support Associates?
Work culture at Tech Mahindra, Noida for customer support associates is rated 3.1 out of 5 by 136 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra, Noida for customer support associates, click here.
How is the job security at Tech Mahindra, Noida for Customer Support Associates?
Based on 136 reviews on AmbitionBox, Tech Mahindra, Noida's customer support associates rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra, Noida for customer support associates, click here.
Is work from home available to Customer Support Associates at Tech Mahindra, Noida?
According to 20 AmbitionBox reviews, Tech Mahindra, Noida does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Tech Mahindra, Noida as a Customer Support Associate?
To get a job at Tech Mahindra, Noida as a Customer Support Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.
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