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Tech Mahindra

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based on 36.4k Reviews

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Tech Mahindra Customer Support Associate Mumbai Reviews

Updated 29 Mar, 2025

Overall Rating

2.9/5

based on 11 reviews

Rating distribution

5

3 (27.3%)

4

1 (9.1%)

3

3 (27.3%)

2

2 (18.2%)

1

2 (18.2%)

Category Ratings

3.0

Salary

3.0

Skill development

2.6

Work satisfaction

2.3

Job security

2.3

Work-life balance

2.2

Company culture

1.9

Promotions

What employees say about Tech Mahindra?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

86% employees reported

Flexible timing

43% employees reported

Within city

57% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

5 reviews

2.6

Rated by Men

5 reviews

Tech Mahindra is rated 2.9 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction wit ... Read more

Tech Mahindra is rated 2.9 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Customer Support Associate in Mumbai

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 15 Mar 2025

Likes

No formal attire required

Dislikes

They don't conduct background verification before joining. After joining if you fail to clear background verification they got right to terminate you even if you have worked for months. Which is unfair in employee part.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in Mumbai

Full Time

·

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 May 2024

Likes

It pays you well as compared to other companies

Skill development - Good

Dislikes

Don't expect to balance your work and personal life it's almost impossible. People will push you to give more more good results but at some point you feel exhausted

Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Tech Mahindra

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

Got a question about Tech Mahindra?

Ask anonymously on communities.

Customer Support Associate in Mumbai

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 29 Mar 2025

Dislikes

Salary issue Unwantedly Blaming employees Login hours and

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: Some times WFH

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top Tech Mahindra Customer Support Associate Interview Questions

asked in Customer Support Associate interview

Q1. How can you tackle your customer in real time scenario?

View answers (33)

asked in Customer Support Associate interview

Q2. How would you handle an irated CX and what is the meaning of emotions accor ... read more

View answers (8)

Get interview-ready with top interview questions

View all 36 questions

asked in Customer Support Associate interview

Q3. How would you handle an angry customer?

View answers (6)

asked in Customer Support Associate interview

Q4. Tell me something about cricket in English as well as Hindi language for 2 ... read more

View answers (6)

asked in Customer Support Associate interview

Q5. Child labour in India

View answers (7)

Customer Support Associate in Mumbai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 05 Mar 2025

Likes

Salary is on time. 2 rotational week off.

Salary - Good
Skill development - Good
Work satisfaction - Good

Dislikes

No increment

Job security - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Customer Support Associate in Mumbai

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 25 Feb 2025

Likes

Salary - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Job security - Poor
Promotions - Bad

Overall Rating

Customer Support Associate in Mumbai

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2025

Likes

Good

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Work culture was okay and salary not satisfactory.

Customer Support Associate in Mumbai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Nov 2024

Likes

My colleagues were too good

Dislikes

No appraisal due which caused work efficiently

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Tech Mahindra.

Customer Support Associate in Mumbai

Full Time

·

cibil Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 18 Jun 2024

Likes

Nothing

Dislikes

6 days working and poor management

Salary - Poor
Promotions - Poor
Company culture - Poor
Work-life balance - Bad

Discover interview dos and don'ts from real experiences

Customer Support Associate in Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Mar 2023

Likes

Everything about it.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Mumbai

Bps Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Mar 2022

Likes

It just has a big name.

Dislikes

No work life balance, they will over work you, the management is worst.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

No life only work

Work days: Rotational Shift (Strict Timings)

Customer Support Associate in Mumbai

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2023

Likes

Overall nice

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

More about working at Tech Mahindra

HQ - Pune, Maharashtra, India
IT Services & Consulting
1 Lakh+ Employees (India)
Public
Analytics & KPO
Engineering & Construction

Tell us how to improve this page.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 86% of employees ...reported the working days at Tech Mahindra as Rotational Shift. 57% employees reported the work timings at Tech Mahindra as Strict timing. Read more

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Tech Mahindra Customer Support Associate Mumbai Reviews

Tech Mahindra Customer Support Associate Salaries in Mumbai

based on 132 salaries

₹1.3 L/yr - ₹6.2 L/yr

At par with the average Customer Support Associate Salary in India

View more details

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