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based on 35.2k Reviews

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Tech Mahindra Customer Support Associate Bangalore / Bengaluru Reviews

Updated 2 Mar, 2025

Overall Rating

2.8/5

based on 12 reviews

Rating distribution

5

1 (8.3%)

4

4 (33.3%)

3

1 (8.3%)

2

1 (8.3%)

1

5 (41.7%)

Category Ratings

2.7

Job security

2.7

Skill development

2.6

Work-life balance

2.4

Company culture

2.4

Salary

2.3

Work satisfaction

1.8

Promotions

What employees say about Tech Mahindra?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Strict (8.30am - 5.30pm)

43% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

2.0

Rated by Women

4 reviews

3.3

Rated by Men

6 reviews

Tech Mahindra is rated 2.8 out of 5 stars on AmbitionBox, based on 12 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction wit ... Read more

Tech Mahindra is rated 2.8 out of 5 stars on AmbitionBox, based on 12 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Tech Mahindra Customer Support Associate Bangalore / Bengaluru Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 02 Mar 2025

Likes

I was working from a daily and permanent Morning Shift The Job Security Work was very satisfied and you will understand the work easily

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

The Promotion is a late thing but can happen.

Salary - Poor
Skill development - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 May 2024

Likes

Please do not join this company. Especially Techmahindra Bangalore Electronic City BPO process. I have suffered in this company even after giving my best . Here the promotion for girls is worst . They will throw u out if you report on any abuse if u faced. They will torture u and make u leave the company. So many girls left the company as they couldn't fight on abuse.They don't respect ppl or girls who raise voice for justice and truth. Worst ppl and management. I request you never join this company. This company lost my respect....Read More

Dislikes

The ugly and dirty minded are selected here to work. Who is making the work culture and environment disgusting. There are cheap ppl with disgusting standards. Techmahindra name is destroyed

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Tech Mahindra

View All

Switching 1st company in just 2 months

I got JL from another company right in Bengaluru, the joining is on 26 Feb 2025 and I will be joining as a fresher, the pay in little high but the main advantage is the project allotment because at techM I got technical support which is a techno-functional job not a development job plus a bond of 2 years on 1 lakh inr. I didn't just study btech cs to not get a dev job, so I am planing on leaving the company. Should I? Or not?

Got a question about Tech Mahindra?

Ask anonymously on communities.

Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Mar 2025

Likes

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Top Tech Mahindra Customer Support Associate Interview Questions

asked in Customer Support Associate interview

Q1. How can you tackle your customer in real time scenario?

View answers (32)

asked in Customer Support Associate interview

Q2. How would you handle an irated CX and what is the meaning of emotions accor ... read more

View answers (8)

Get interview-ready with top interview questions

View all 33 questions

asked in Customer Support Associate interview

Q3. How would you handle an angry customer?

View answers (6)

asked in Customer Support Associate interview

Q4. Tell me something about cricket in English as well as Hindi language for 2 ... read more

View answers (6)

asked in Customer Support Associate interview

Q5. Child labour in India

View answers (7)

Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Product Management - Technology Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 08 Oct 2024

Likes

Colleagues

Skill development - Excellent

Dislikes

Politics of management and the senior working professionals. Treating the agents like slave.

Promotions - Bad
Company culture - Poor
Work-life balance - Poor

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Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 30 Mar 2024

Likes

NOTHING

Job security - Excellent

Dislikes

I worked at Amazon Project as a CSA. The management is messed up not sure about other projects but IBU Amazon bangalore is a wreck job. They don't have a structure. They don't respect their loyal employees. The HR department doesn't wanna help any employee They don't address the issues. There are No employee engagement. Infact Thereis a POSH case which involved a top level leader and a ground level agent. , Which the HR is trying to pacify and the victim still didn't get any justice. I worked there for almost 3 years. Worst management ever. The site lead for the project doesn't even respond when we try to reach him for help. Such an unprofessional setup....Read More

Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Voice \/ Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 08 Jan 2024

Likes

Salary is good

Salary - Good

Dislikes

Appraisal is not there for basic level employees, no incentive policies are there. Leave policy is also not satisfied even though they asked to work on holidays.

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Health Informatics Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Nov 2022

Likes

In customer support associate, Bangalore, nothing is good.

Dislikes

Team leaders behave very unprofessional, they treat employees as slave, don't give breaks. No holidays even on national holiday. I wish I could give negative rating to this company. Only name of company is famous, inside the condition is very worst.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Tech Mahindra.

Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Jun 2023

Likes

Worse

Dislikes

The management was worse

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Marketing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Apr 2022

Likes

What it's looks from outside it's not from inside

Dislikes

Management is not good with the employee especially the floor manager

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

We can't predict our work life in tech Mahindra as the management will come up in one day and will chang our process from international to domestic with no reason

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

We don't get any benefits there

Customer Support Associate in Bangalore / Bengaluru (working remotely)

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 07 Jan 2024

Dislikes

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Overall Rating

Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Jul 2024

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Overall Rating

Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

4.0

posted on 19 Dec 2023

Overall Rating

More about working at Tech Mahindra

HQ - Pune, Maharashtra, India
IT Services & Consulting
1 Lakh+ Employees (India)
Public
Analytics & KPO
Engineering & Construction

Tell us how to improve this page.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 100% of employees... reported the working days at Tech Mahindra as Rotational Shift. 86% employees reported the work timings at Tech Mahindra as Strict timing. Read more

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Tech Mahindra Customer Support Associate Bangalore / Bengaluru Reviews

Tech Mahindra Customer Support Associate Salaries in Bangalore / Bengaluru

based on 155 salaries

₹1 L/yr - ₹6 L/yr

At par with the average Customer Support Associate Salary in India

View more details

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