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based on 33k Reviews

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Tech Mahindra Customer Support Executive Mumbai Reviews

based on 19 reviews

Updated 19 Dec, 2024

Overall Rating

3.1/5

How AmbitionBox ratings work?

5

5

4

2

3

3

2

4

1

5

Category Ratings

3.3

Skill development

3.0

Job Security

3.0

Work Satisfaction

2.9

Salary & Benefits

2.9

Work-Life balance

2.9

Company culture

2.7

Promotions/Appraisal

Tech Mahindra is rated 3.1 out of 5 stars on AmbitionBox, based on 19 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

Tech Mahindra is rated 3.1 out of 5 stars on AmbitionBox, based on 19 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Top Mentions in Tech Mahindra Customer Support Executive Mumbai Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

19 reviews found

Sort by: Popular

Customer Support Executive in Mumbai

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 19 Dec 2024

Likes

Manager was good

Dislikes

Everything except manager , no work life balance,

Customer Support Executive in Mumbai

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 17 Oct 2024

Likes

Face to face work culture experience.

Dislikes

Everything

What people are saying about Tech Mahindra

View All

a junior engineer - quality assurance

Offered Salary & Open Scopes at Tech Mahindra Ahmedabad

Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra. What's the best I can get in the current situation?

Got a question about Tech Mahindra?

Ask anonymously on communities.

Customer Support Executive in Mumbai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 04 Sep 2024

Likes

good

Dislikes

no is good no dislises

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country, Travel Within City.

Top Tech Mahindra Customer Support Executive Interview Questions

asked in Customer Support Executive interview

Q1. Understanding customer problems,whT i know about BPO nd ... read more

View answers (20)

asked in Customer Support Executive interview

Q2. Do you have aadhaar card with phone number linked with ... read more

View answers (11)

Get interview-ready with top interview questions

View all 26 questions

asked in Customer Support Executive interview

Q3. 1.what is customer support?

View answers (24)

asked in Customer Support Executive interview

Q4. What the different between debit card or credit card

View answers (3)

asked in Customer Support Executive interview

Q5. How to handle a frustrated customer

View answers (9)

Customer Support Executive in Mumbai

Full Time

·

Trading, Asset & Wealth Management Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 04 Jul 2023

Likes

Environment of work is good people are friendly

Dislikes

Management of process is not proper

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 03 Aug 2023

Likes

Nothing at all Just bad toxic environment.

Dislikes

Everything about the comapnies management

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Support Executive in Mumbai

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Oct 2023

Likes

Yes Likes For Tech Mahindra

Dislikes

No

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Mumbai

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Sep 2023

Likes

More secure job

Dislikes

Less joining salary

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Tech Mahindra.

Customer Support Executive in Mumbai

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Jun 2023

Likes

Tech Mahindra service great opportunity me ..i am so 💯 work employees .

Dislikes

No

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves International Travel, Travel Within City, Travel Within Country.

Discover interview dos and don'ts from real experiences

Customer Support Executive in Mumbai

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 19 May 2023

Likes

Nothing

Dislikes

Management. No time for yourself

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Support Executive in Mumbai

Full Time

·

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 24 Nov 2021

Likes

Management efforts

Customer Support Executive in Mumbai

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 12 Apr 2023

Likes

Worst worstvvv cv

Dislikes

Worst worst y gh gh

Customer Support Executive in Mumbai

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 14 Aug 2021

Likes

Nothing

Dislikes

So basically I received a call in the evening from an HR for job..won't disclose the hr name..the Hr took each n every information about me, then the Hr told me will call you back within 5 mins..Am trying to reach the Hr it's coming either busy or she is disconnecting the call..I am waiting for the answer whether I will proceed or no... Atleast inform the person what's the results...Very bad experience.. would never suggest my friends to get into this company..Neither Hr is helpful..Waste...Read More

Customer Support Executive in Mumbai

Customer Service Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 23 Jun 2022

Likes

Ok ok type....good for freshers to kick

Customer Support Executive in Mumbai

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Oct 2021

Likes

Good work environment. Supportive team leader's and the colleagues are great. Good improvement on speaking skills.

Dislikes

There is nothing to dislike about working at Tech Mahindra

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Mumbai

Back ofc Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 30 Jan 2020

Likes

Na

Dislikes

Na

Customer Support Executive in Mumbai

Content Management (Print / Online / Electronic) Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 21 Mar 2018

Likes

Theres growth....Innovation is the essence in all verticals of operations....Training too is well organised and has well simulated environment.....

Dislikes

Nothing much...Just that there should be bit of FUN part whilst we work.....

Work Details

Its a learning process....Liyerally everything.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Customer service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 29 Mar 2018

Likes

Nothing

Dislikes

The management has spoilt d work culture and it's not advisor friendly..

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Mumbai

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 30 Apr 2024

Overall Rating

Customer Support Executive in Mumbai

Full Time

·

Customer Success Department

5.0

posted on 05 Apr 2024

Overall Rating

More about working at Tech Mahindra

HQ - Pune, Maharashtra, India
IT Services & Consulting
1 Lakh+ Employees (India)
Public
Analytics & KPO
Engineering & Construction

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 45% of employees ...reported the working days at Tech Mahindra as Rotational Shift. 90% employees reported the work timings at Tech Mahindra as Strict timing. Read more

Home >
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Tech Mahindra Reviews >
Tech Mahindra Customer Support Executive Mumbai Reviews

Gender Based Ratings for Tech Mahindra Customer Support Executive Mumbai

based on 18 reviews

2.8

Rated by 4 Women

Rated 3.4 for Skill Development and 3.3 for Work Satisfaction

3.2

Rated by 14 Men

Rated 3.3 for Skill Development and 3.0 for Job Security

Working Days for Tech Mahindra Customer Support Executive Mumbai

based on 19 reviews

Rotational Shift

45%

Monday to Saturday

33%

Monday to Friday

22%

Work Timings for Tech Mahindra Customer Support Executive Mumbai

based on 19 reviews

Strict (9am - 7pm)

Strict (5pm - 2.30am)

Flexible timing

23%

11%

10%

56% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Support Executive Mumbai

based on 19 reviews

Day shift

Night shift

75%

25%

Business Travel for Tech Mahindra Customer Support Executive Mumbai

based on 19 reviews

Within city

47%

No travel

23%

International travel

15%

Within country

15%

Tech Mahindra Customer Support Executive Salaries in Mumbai

based on 106 salaries

₹1 L/yr - ₹6.6 L/yr

9% more than the average Customer Support Executive Salary in India

View more details

Employee Benefits for Tech Mahindra Customer Support Executive Mumbai

Office cab/shuttle

1 total response

Health insurance

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

View All

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