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Tech Mahindra Customer Support Executive Mumbai Reviews

Updated 2 Mar, 2025

Overall Rating

2.8/5

based on 25 reviews

Rating distribution

5

5 (20.0%)

4

4 (16.0%)

3

4 (16.0%)

2

4 (16.0%)

1

8 (32.0%)

Category Ratings

2.9

Skill development

2.8

Job security

2.7

Salary

2.4

Company culture

2.4

Work-life balance

2.4

Promotions

2.3

Work satisfaction

What employees say about Tech Mahindra?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

58% employees reported

Flexible timing

23% employees reported

Within city

47% employees reported

View more detailed insights

Gender based rating

2.7

Rated by Women

6 reviews

2.8

Rated by Men

18 reviews

Tech Mahindra is rated 2.8 out of 5 stars on AmbitionBox, based on 25 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction wit ... Read more

Tech Mahindra is rated 2.8 out of 5 stars on AmbitionBox, based on 25 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Tech Mahindra Customer Support Executive Mumbai Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

25 reviews found

Sort by: Popular

Customer Support Executive in Mumbai

Full Time

·

Other Hospital Staff Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Mar 2025

Likes

Nothing except my tl

Dislikes

Evrything work culture behaviour and they don't give dam about your health and life

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Full Time

·

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Feb 2025

Likes

Job security - Good

Dislikes

Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Tech Mahindra

View All

an associate software engineer

Advice for freshers joining as ASE

Join here only if you want to stay on bench for a year and expect termination. Believe me, you will never get any projects. If you have some luck left, you will be allocated to ENS projects (neither growth nor job security). Forget of working in soft... read more

Got a question about Tech Mahindra?

Ask anonymously on communities.

Customer Support Executive in Mumbai

Full Time

·

Accounting & Taxation Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Feb 2025

Dislikes

Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Bad

Top Tech Mahindra Customer Support Executive Interview Questions

asked in Customer Support Executive interview

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i ... read more

View answers (21)

asked in Customer Support Executive interview

Q2. Do you have aadhaar card with phone number linked with it?

View answers (12)

Get interview-ready with top interview questions

View all 26 questions

asked in Customer Support Executive interview

Q3. 1.what is customer support?

View answers (25)

asked in Customer Support Executive interview

Q4. What the different between debit card or credit card

View answers (4)

asked in Customer Support Executive interview

Q5. How to handle a frustrated customer

View answers (9)

Customer Support Executive in Mumbai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Jan 2025

Likes

Work environment is good.The management is good,they are approachable.

Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary & benefits

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Women @ Work is now live!

Explore industry insights, find exclusive jobs & unlock exciting rewards

Customer Support Executive in Mumbai

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Dec 2024

Likes

Bad experience working in Domestic

Dislikes

Salary is too low, and never receive full salary on month end.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Read Tech Mahindra Reviews based on similar designations

3.2

Customer Service Executive

(64)

3.1

Customer Service Associate

(43)

2.8

Customer Care Executive

(36)

2.8

Team Lead

(34)

2.0

Senior Associate

(11)

Customer Support Executive in Mumbai

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 27 Dec 2024

Likes

Salary and Benefits

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Good

Dislikes

Client involvement and Management

Work Details

Work related travel: This job involves Travel Within City.

Customer Support Executive in Mumbai

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Dec 2024

Likes

Manager was good

Dislikes

Everything except manager , no work life balance,

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

You are reading trusted reviews. Keep reading to find out more about Tech Mahindra.

Customer Support Executive in Mumbai

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 17 Oct 2024

Likes

Face to face work culture experience.

Skill development - Good

Dislikes

Everything

Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Discover interview dos and don'ts from real experiences

Customer Support Executive in Mumbai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 04 Sep 2024

Likes

good

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

no is good no dislises

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country, Travel Within City.

Customer Support Executive in Mumbai

Full Time

·

Trading, Asset & Wealth Management Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 04 Jul 2023

Likes

Environment of work is good people are friendly

Work-life balance - Good

Dislikes

Management of process is not proper

Salary - Poor
Job security - Poor
Promotions - Poor
Company culture - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 03 Aug 2023

Likes

Nothing at all Just bad toxic environment.

Dislikes

Everything about the comapnies management

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Support Executive in Mumbai

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Oct 2023

Likes

Yes Likes For Tech Mahindra

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Mumbai

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Sep 2023

Likes

More secure job

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less joining salary

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jun 2023

Likes

Tech Mahindra service great opportunity me ..i am so 💯 work employees .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves International Travel, Travel Within City, Travel Within Country.

Customer Support Executive in Mumbai

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 May 2023

Likes

Nothing

Dislikes

Management. No time for yourself

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Support Executive in Mumbai

Full Time

·

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Nov 2021

Likes

Management efforts

Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Customer Support Executive in Mumbai

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Apr 2023

Likes

Worst worstvvv cv

Dislikes

Worst worst y gh gh

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Support Executive in Mumbai

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Aug 2021

Likes

Nothing

Dislikes

So basically I received a call in the evening from an HR for job..won't disclose the hr name..the Hr took each n every information about me, then the Hr told me will call you back within 5 mins..Am trying to reach the Hr it's coming either busy or she is disconnecting the call..I am waiting for the answer whether I will proceed or no... Atleast inform the person what's the results...Very bad experience.. would never suggest my friends to get into this company..Neither Hr is helpful..Waste...Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Support Executive in Mumbai

Customer Service Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 23 Jun 2022

Likes

Ok ok type....good for freshers to kick

Job security - Excellent

Dislikes

Salary - Poor

Customer Support Executive in Mumbai

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Oct 2021

Likes

Good work environment. Supportive team leader's and the colleagues are great. Good improvement on speaking skills.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to dislike about working at Tech Mahindra

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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IT Services & Consulting
1 Lakh+ Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 25 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 58% of employees ...reported the working days at Tech Mahindra as Rotational Shift. 77% employees reported the work timings at Tech Mahindra as Strict timing. Read more

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Tech Mahindra Customer Support Executive Mumbai Reviews

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Tech Mahindra Customer Support Executive Salaries in Mumbai

based on 112 salaries

₹1 L/yr - ₹6.6 L/yr

At par with the average Customer Support Executive Salary in India

View more details

Employee Benefits for Tech Mahindra Customer Support Executive Mumbai

Office cab/shuttle

1 total response

Health insurance

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

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