Tech Mahindra Customer Service AdvisorMumbai Reviews
based on 19 reviews
Updated 27 Dec, 2024
Overall Rating
3.1/5
How AmbitionBox ratings work?
Category Ratings
3.2
Job Security
3.1
Work-Life balance
3.0
Skill development
2.9
Company culture
2.8
Salary & Benefits
2.6
Work Satisfaction
2.2
Promotions/Appraisal
Tech Mahindra is rated
3.1 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
3.1 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Tech Mahindra Customer Service Advisor Mumbai Reviews
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19 reviews found
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Popular
Customer Service Advisor in
Mumbai
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Dec 2024
Likes
Working hours
Dislikes
Not a good place to work because of management and poor salary hike
Work Details
Work policy:
Can work from Office and home depending upon choice
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Advisor in
Mumbai
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 24 Oct 2023
Likes
Tech Mahindra is very good company and the salary hike is also very very much good.
Dislikes
The people inside the teCH Mahindra is not supportive not understanding they are just team leaders manager toms they are all in groups they don't understand this staff importance they just threaten all the time to the staff if they make any of the mistakes while over the call or something like that they will just remove they just tell the people that there are lots of incentives in everything but inside there is lots of deduction and they are just giving DAP again and again...Read More
Work environment.. Genuinely helpful and understanding senior's, HR and other sub divisions.
Dislikes
Hardly, One can find anything to dislike.. As far.. I can't recollect anything that I didn't like in Tech Mahindra.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Mumbai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Mar 2023
Likes
Good training progam.
Good office atmosphere.
Growth opportunities
People
Incentives
Dislikes
Pressure on achieving targets
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Mumbai
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 12 Jun 2022
Likes
Work place and people
Dislikes
Nothing much
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Mumbai
MBB Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Jan 2022
Likes
It's the best place to work. Supportive Management.
Dislikes
Every coin has two sides.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Mumbai
Customer Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 16 Aug 2020
Likes
No comments
Dislikes
Job insecurity and less chance of growth opportunities
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Mumbai
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2019
Likes
It's awesome place. Learning opportunity, growth.
Dislikes
Their is nothing to dislike.
Work Details
Everything is good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Advisor in
Mumbai
Customer advisor Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Apr 2019
Likes
Salary day
Dislikes
Discrimination...
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Mumbai
Back office Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Nov 2019
Likes
Na
Dislikes
Na na
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Mumbai
Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Dec 2018
Likes
Lovely place to work with ready good management. Always supportive and encouraging. Even if u dont perform sometimes, they will encourage you and help you grow. Awesome place to work.
Dislikes
Except that I had to leave the company due to my other ambitions, no dislikes about it.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Advisor in
Mumbai
Content Management (Print / Online / Electronic) Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Jul 2020
Likes
Nothing
Dislikes
Worst company to work for. Really bad internal politics and unnecessary pressure. Low salary package and clueless HR department.
People also ask about Tech Mahindra, Mumbai Customer Service Advisors
Is Tech Mahindra, Mumbai a good place to work for Customer Service Advisors?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 19 employee reviews, it's clear that most customer service advisors have an average experience working at Tech Mahindra, Mumbai. Job Security holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about job security and career growth on AmbitionBox.
Does Tech Mahindra, Mumbai pay their Customer Service Advisors well?
According to AmbitionBox reviews, Tech Mahindra, Mumbai customer service advisors rate their salary and benefits at 2.8 out of 5, based on 19 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra, Mumbai's customer service advisors salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Mumbai for customer service advisors, click here.
How is the work culture at Tech Mahindra, Mumbai for Customer Service Advisors?
Work culture at Tech Mahindra, Mumbai for customer service advisors is rated 2.9 out of 5 by 19 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Tech Mahindra, Mumbai for customer service advisors, click here.
How is the job security at Tech Mahindra, Mumbai for Customer Service Advisors?
Based on 19 reviews on AmbitionBox, Tech Mahindra, Mumbai's customer service advisors rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra, Mumbai for customer service advisors, click here.
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