Tech Mahindra Customer Support AssociateNoida Reviews
based on 136 reviews
Updated 9 Dec, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.1
Skill development
3.1
Job Security
3.1
Company culture
3.0
Work-Life balance
3.0
Salary & Benefits
2.9
Work Satisfaction
2.7
Promotions/Appraisal
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 136 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 136 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Tech Mahindra Customer Support Associate Noida Reviews
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136 reviews found
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Popular
Customer Support Associate in
Noida
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 May 2023
Likes
Cooperative staff
Dislikes
6 days working, Should be 5 days working
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Friendly environment, there's a lot of chances to learn, professionalism at its best.
Dislikes
Salary should increase, it is quite less according to the work pressure.
Work Details
Good 👍
Work days: Rotational Shift
(Flexible Timings)
Customer Support Associate in
Noida
Full Time
·
Customer Support Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Aug 2022
Likes
Only security services is good
Dislikes
Upper level Employee behaviour is very very bad it's not co-operate the associate Team leader don't want to hike salary or change upper posting or high level position
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 12 May 2023
Likes
Work culture is really motivating.
You will always find a postive environment to grow.
Usually day shifts are given to the employees.
Dislikes
Salary increament is disgusting. In my 22 months period no hike was provided.
Promotion is given but rarely on paper basis. They will not give any hike untill and unless you are promoted on paper
Festival offs are not provided.
No benefits apart from salary is given to the employees.
Work Details
Work policy:
During covid, It was work from home.
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Aug 2022
Likes
Overall good but company is not care of his employee and
Dislikes
Last 3 year ni increment are given to me or any associated and no job security only depends on Clint
Work Details
Nit good
You are reading trusted reviews. Keep reading to find out more about
Tech Mahindra.
I have an one year work experience with tech mahindra since oct 19, unfortunately i resigned due to medical issues and want to work with tech mahindra again... over all experience was good !
Dislikes
Nothing.. its depend upon process..
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Salary on time and administration system is good that means you can go to the senior level for any type of dissatisfaction related the job issues.
Customer Support Associate in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Jan 2021
Likes
Excellent company to work with.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 02 Feb 2021
Likes
I like nothing.
Dislikes
My experience was horrible in tech Mahindra hence I like nothing about it.
Work Details
I like working in tech Mahindra but the staff is not at all supportive they do hell lots of politics and there is no chance for promotion in such atmosphere.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Payroll & Transactions Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Feb 2020
Likes
Working culture
Dislikes
Timing issues
Work Details
My work was attending calls and email which is related to taxpayers gst issue like file return, refunds, payment, eway bill. Making issue tracker and aux tracker of my entire team.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Intern
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2023
Likes
Learnt new skills and developed interpretation skills
Dislikes
Shift timing and work flow not satisfactory with pay skill.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Noida
Contractual
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Large number of recruitment
Dislikes
Everything, Just work without any innovation and learning on a very small salary, Pressure cooker job... No it's own stand, everything is on clients demand...
Customer Support Associate in
Noida
Contractual
·
Voice \/ Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 29 Dec 2023
Likes
The environment of work and supportive seniors
Dislikes
NA
Customer Support Associate in
Noida
Intern
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 29 Jan 2024
Likes
Salary on Time
Dislikes
Rotational shift
Customer Support Associate in
Noida
Contractual
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Jun 2023
Likes
Nice environment to help to grow.
Dislikes
Salary perks and learning opportunities by courses are less.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Noida
Intern
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 08 Dec 2023
Likes
Staff is good
Dislikes
Promotion delay
Customer Support Associate in
Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Feb 2022
Likes
The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here
Team management and smart work....Read More
Dislikes
Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes....Read More
Work Details
Generally speaking, my work is slightly challenging as I have to look after the entire product marketing and distribution life cycle as well as manage day-to-day yield operations. Pitching for my company as a marketer gets tiring and the task
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Noida
Contractual
·
Voice Process Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2022
Likes
Nothing. They never pay according salary annexure.
People also ask about Tech Mahindra, Noida Customer Support Associates
Is Tech Mahindra, Noida a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 136 employee reviews, it's clear that most customer support associates have an average experience working at Tech Mahindra, Noida. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra, Noida pay their Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra, Noida customer support associates rate their salary and benefits at 3.0 out of 5, based on 136 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra, Noida's customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Noida for customer support associates, click here.
How is the work culture at Tech Mahindra, Noida for Customer Support Associates?
Work culture at Tech Mahindra, Noida for customer support associates is rated 3.1 out of 5 by 136 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra, Noida for customer support associates, click here.
How is the job security at Tech Mahindra, Noida for Customer Support Associates?
Based on 136 reviews on AmbitionBox, Tech Mahindra, Noida's customer support associates rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra, Noida for customer support associates, click here.
Is work from home available to Customer Support Associates at Tech Mahindra, Noida?
According to 20 AmbitionBox reviews, Tech Mahindra, Noida does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Tech Mahindra, Noida as a Customer Support Associate?
To get a job at Tech Mahindra, Noida as a Customer Support Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.
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