Tech Mahindra Customer Support AssociateNoida Reviews
based on 11 reviews
Updated 3 Oct, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.1
Skill development
3.1
Job Security
3.1
Company culture
3.0
Work-Life balance
3.0
Salary & Benefits
2.9
Work Satisfaction
2.7
Promotions/Appraisal
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 11 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 11 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Tech Mahindra Customer Support Associate Noida Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
11 reviews found
for
"appraisal"
Return to all reviews
Customer Support Associate in
Noida
Full Time
·
Research & Development - Other Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Over all environment to good
Dislikes
Appraisal is not good
Customer Support Associate in
Noida
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 25 Jul 2024
Likes
1. work culture
2. Supervisor cooperation
3. Job Security
Dislikes
1. Chances of promotion
2. Shift timings
3. Internal Management
No increment and No annual party or process party not get to getter
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 29 Oct 2023
Likes
What I like is ,they say it's quick promotion over there
Dislikes
Too much partiality and 6 days of working & then at such less salary it sucks
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 18 Dec 2022
Likes
Honestly I don't like this company only 1 things is good in this company you will get promotion very fast but only your post will increase not your salary
Dislikes
Every thing is bad 😞 no ethics people are very bad management is Very bad no work life salary is like peanuts 🥜
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 19 Sep 2022
Likes
I liie the job security of this company as they'll not easily let you go.
Dislikes
Bad salary appraisal, disgusting work environment, continuous movement through process to Process
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Tech Mahindra.
Customer Support Associate in
Noida
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 30 Aug 2022
Likes
work environment
Dislikes
no appraisal , no promotion , no salary incriment while working 35 months
Work Details
Work policy:
I was hired for WFO , due to panademic worked WFH
Overall good but company is not care of his employee and
Dislikes
Last 3 year ni increment are given to me or any associated and no job security only depends on Clint
Work Details
Nit good
Customer Support Associate in
Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Feb 2022
Likes
The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here
Team management and smart work....Read More
Dislikes
Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. <mark style="background-color: #fff5e4;">I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. </mark>Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes....Read More
Work Details
Generally speaking, my work is slightly challenging as I have to look after the entire product marketing and distribution life cycle as well as manage day-to-day yield operations. Pitching for my company as a marketer gets tiring and the task
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Noida
BPS Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jun 2019
Likes
My teammates were so cooperative and like Family. The training given was the best by Ankit Sir. My performance in Csat was excellent so no job risk for me. I was fulfilling My all KPIs. We had the opportunity to fill vacancies for higher rolls in the company. The environment was overall good. I learnt a new thing daily and whatever I am today only because of my previous organisation. If I hadn't face the conveynce problem I would have never left My company....Read More
Dislikes
There was no salary apraisal after passing one year. I received many appraisal calls but they all got unnoticed by My QA.
Work Details
It was exiting to learn daily new updates and following them strictly.
People also ask about Tech Mahindra, Noida Customer Support Associates
Is Tech Mahindra, Noida a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 11 employee reviews, it's clear that most customer support associates have an average experience working at Tech Mahindra, Noida. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra, Noida pay their Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra, Noida customer support associates rate their salary and benefits at 3.0 out of 5, based on 11 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra, Noida's customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Noida for customer support associates, click here.
How is the work culture at Tech Mahindra, Noida for Customer Support Associates?
Work culture at Tech Mahindra, Noida for customer support associates is rated 3.1 out of 5 by 11 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra, Noida for customer support associates, click here.
How is the job security at Tech Mahindra, Noida for Customer Support Associates?
Based on 11 reviews on AmbitionBox, Tech Mahindra, Noida's customer support associates rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra, Noida for customer support associates, click here.
Is work from home available to Customer Support Associates at Tech Mahindra, Noida?
According to 20 AmbitionBox reviews, Tech Mahindra, Noida does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Tech Mahindra, Noida as a Customer Support Associate?
To get a job at Tech Mahindra, Noida as a Customer Support Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.
Tell us how to improve this page.
Tech Mahindra Customer Support Associate Reviews by Locations