Tech Mahindra Customer Support AssociateNoida Reviews
based on 29 reviews
Updated 19 Nov, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.1
Skill development
3.1
Job Security
3.1
Company culture
3.0
Work-Life balance
3.0
Salary & Benefits
2.9
Work Satisfaction
2.7
Promotions/Appraisal
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 29 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 29 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Tech Mahindra Customer Support Associate Noida Reviews
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29 reviews found
for
"salary"
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Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Sep 2024
Likes
Nothing here's to likable
Dislikes
Salary deduction 4 months continously
Mental tortured
Cab issues
shoddy management
Then i complained to BHR
BHR shouting on me
Then I complained via email to higher authorities but no one listened my problems
So finally i resigned...🤬🤬🤬
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 19 Nov 2024
Likes
On time salary,
Dislikes
Leaves are not provided on time, professionalism is missing, only Sunday is off, salary is very less,
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Nothing is good about this company worst company I have ever seen. Totally a fraud company doing a business of making it's customer as well as employees fool.
Dislikes
They will say different in the interview and do different. I was hired for the full time employment but in my offer letter they mentioned me as a intern. Told me the different salary but haven't given that salary.
The management is worst they don't even know how to treat there employees, very toxic work environment....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 14 Jul 2023
Likes
Best company to start career for freshers and also for experienced.company leaves policy is good,you will get enough amount of paid leaves only if you have good TL.Very good salary package for both regional and non regional candidates.But it is very difficult for regional candidates toget placed in other process if your process gets random...Read More
Dislikes
Regional language people will not get placed if the process gets random
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 Oct 2023
Likes
Salary on time
Dislikes
Management, behaviour with employees, and no appraisals or appreciation to the experienced employees as well.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 29 Oct 2023
Likes
What I like is ,they say it's quick promotion over there
Dislikes
Too much partiality and 6 days of working & then at such less salary it sucks
You are reading trusted reviews. Keep reading to find out more about
Tech Mahindra.
Customer Support Associate in
Noida
Full Time
·
Foreign Language Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Dec 2022
Likes
On and only thing I like here is that they give you salary on time.
Dislikes
They always cut your variable even if your are the best performer. They don't provide national holiday. I worked in Holi , Diwali and in Independence day as well. There is no work life balance. It's very difficult to take your earned leave as well. Every second day, worthless meeting happens. No job security as I am working here as a Language specialist Japanese where at the time of recruitment, they said that N3 certified is enough and now after 10 months, they suddenly start saying to everyone that N2 level of certification is necessary to work here. They start benching all the associates. It's something like suppose you get hired by a company and the eligibility criteria was GRADUATION but after working for months suddenly they start saying that No, POST GRADUATE is needed here. How would you feel!
This is the job security here.
Think twice before join here....Read More
GETTING SALARY END OF MONTH NO ISSUE SUNDAY. HOLIDAY FACTIONS
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Noida
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 24 Feb 2023
Likes
Cab facility, salary on time, flexible week off
Dislikes
Changing process each and every month
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 22 Apr 2022
Likes
I love in techm one thing which is give
advance salary to their employees and second advantage is that it never deducted any salary to their employees. There are many growth to improve our career as much as you can because here hiring always goin on in defferent process.
Dislikes
I don't like rotational shifts because they put our shift at any time without informing us this is major disadvantage in it and second thing TLS and AM isn't supportive much in NHA process there few tools which are really having bad experience.
Work Details
It's quite well but too good there are many issue and good thing available overthere.
Work days: Rotational Shift
(Flexible Timings)
Customer Support Associate in
Noida
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 30 Aug 2022
Likes
work environment
Dislikes
no appraisal , no promotion , no salary incriment while working 35 months
Work Details
Work policy:
I was hired for WFO , due to panademic worked WFH
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Apr 2022
Likes
It provides wfh and salary on time
Dislikes
There should be fixed week off
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Jan 2022
Likes
Friendly environment, there's a lot of chances to learn, professionalism at its best.
Dislikes
Salary should increase, it is quite less according to the work pressure.
Work Details
Good 👍
Work days: Rotational Shift
(Flexible Timings)
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 12 May 2023
Likes
Work culture is really motivating.
You will always find a postive environment to grow.
Usually day shifts are given to the employees.
Dislikes
Salary increament is disgusting. In my 22 months period no hike was provided.
Promotion is given but rarely on paper basis. They will not give any hike untill and unless you are promoted on paper
Festival offs are not provided.
No benefits apart from salary is given to the employees.
Work Details
Work policy:
During covid, It was work from home.
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Intern
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2023
Likes
Learnt new skills and developed interpretation skills
Dislikes
Shift timing and work flow not satisfactory with pay skill.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Noida
Contractual
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Large number of recruitment
Dislikes
Everything, Just work without any innovation and learning on a very small salary, Pressure cooker job... No it's own stand, everything is on clients demand...
Customer Support Associate in
Noida
Intern
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 29 Jan 2024
Likes
Salary on Time
Dislikes
Rotational shift
Customer Support Associate in
Noida
Contractual
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Jun 2023
Likes
Nice environment to help to grow.
Dislikes
Salary perks and learning opportunities by courses are less.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Feb 2022
Likes
The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here
Team management and smart work....Read More
Dislikes
Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes....Read More
Work Details
Generally speaking, my work is slightly challenging as I have to look after the entire product marketing and distribution life cycle as well as manage day-to-day yield operations. Pitching for my company as a marketer gets tiring and the task
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Tech Mahindra, Noida Customer Support Associates
Is Tech Mahindra, Noida a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 29 employee reviews, it's clear that most customer support associates have an average experience working at Tech Mahindra, Noida. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra, Noida pay their Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra, Noida customer support associates rate their salary and benefits at 3.0 out of 5, based on 29 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra, Noida's customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Noida for customer support associates, click here.
How is the work culture at Tech Mahindra, Noida for Customer Support Associates?
Work culture at Tech Mahindra, Noida for customer support associates is rated 3.1 out of 5 by 29 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra, Noida for customer support associates, click here.
How is the job security at Tech Mahindra, Noida for Customer Support Associates?
Based on 29 reviews on AmbitionBox, Tech Mahindra, Noida's customer support associates rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra, Noida for customer support associates, click here.
Is work from home available to Customer Support Associates at Tech Mahindra, Noida?
According to 19 AmbitionBox reviews, Tech Mahindra, Noida does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Tech Mahindra, Noida as a Customer Support Associate?
To get a job at Tech Mahindra, Noida as a Customer Support Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.
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