Tech Mahindra Senior Technical Support Associate Hyderabad / Secunderabad Reviews

Likes

Company name indian MNC and infrastructure

Dislikes

Other than infrastructure everything is 👎

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Employment

Dislikes

Grave yard shifts and worst cabs ever

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

We will come by point to point: Work-life balance: you wil never see your parents or family in your whole day. Here 9½ hours of working, I used to for 4:30PM (IST) shift, I need to board cab by 2:15 sharp at point pick up which is 2kms away, they will not even wait for another minute and we will reach by 4 with hectic traffic, 4:30 login and we wil be having scheduled breaks 15 mins, 30 mins, 15 mins, where you are not even allowed to exceed break by 1 min, if so WFM mod people will bark like dogs from mod desk by calling your name on floor. And I will be logging out at 2PM and again I need to board cab by 2:15, will come back by 3:30, sleep, wake up, fresh up and board the cab again. There is no life in between. Salary & Benifits: They will decent package, but the twist is even incentives are included in same package. Let me share my experience, I supposed to get around 32k per month, within that excluding incentive, it will be 27k, within that there will be transport deduction of 1k that too with worst maintenance of cabs, one way noddle drop/pic, no AC in cabs even the sun will burn us. And 2k pf deductions, and another wonder is if you opt for medical insurance there will be deduction of 3.5k, so within that 32k, I used to get only 20500, if we are getting incentive, then it will go to around 22k - 24k and great part is no TL/Manager/HR knows how salary structure works. Promotions and appraisals: Don't expect, if you L your managers D you will be definitely promoted as like my earlier supervisor and SME. Job security: If you question/raise your voice within the program. Manager will call you and inform that Tech M is not lacking of employees to encourage you, I will terminate you if I want. Now, you can expect your job security. Literally people are slave there. Skill development/Training: First of all, there will be no upskilling once you hit the floor, when you are in training, they will just read out passages and qualify you, even to become TL, you no need to go through with upskill or upgrade yourself on your leadership qualities, you just need to be there for 5-6 years and wait for IJP and L your managers D, that's all. Literally, no manager/TL/HR knows the meaning and value of team huddles, feedbacks, one on ones, encouraging people. I've asked my manager one day that why my TL is not supportive, not being gentle, not sharing ay updates, not even smiling on face. He replied me back that this is not park to smile and say hi, how come people expect these, you are here to come, work, go, that's it, if not, I will terminate you. Work satisfaction: I don't know how come huge projects like Verizon and all are coming to TechM, they don't know how it's going on. Literally people are having cab delays due to rains and traffic, they are getting forced to extend shifts to cover login hours. I don't know if it is going till upper level or not. Company culture: So called people are behaving themselves as leaders but they don't know meaning of leader, they just think that my associates don't know anything, I need to control them, blame them, scold them, make them work that's it. Culture is going on like this, there is no culture at all....Read More

Dislikes

Please read above

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing much. ......... . ......

Dislikes

Favoritism//office politics//Useless HR//............

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

NA

Dislikes

Work life balance and payment is so low ,they hire you on a package which would be showing for example 4.5 and they give you 3.8 ,work culture and life balance is very suffocating with management

Likes

Terrible experience

Dislikes

Rude managers, HRs themselves doesn't know about the work culture of Tech Mahindra and if you come up with any enquiry they will deny you to answer.

Likes

Environment and management

Dislikes

Everything alright, no issues with the company

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work culture, eqaulty,

Dislikes

Pay package and promotion are not good , politics are there.

Work Details

Work policy: Depends on situation

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

work environment is fine

Dislikes

i dint like anything

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Able to learn skills and good work satisfaction

Dislikes

Not good salary & benefits, very poor in promotions and appraisals.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Awesome

Dislikes

Nothing every thing was good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The growth opportunity is exceptional. You dont have to wait for said 12 - 18 months to be elligible to apply for a role.

Dislikes

As per the client requirements you cannot cary your devices over to the work floor!

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.